Vu Televisions Complaints & Reviews

I raised complaint on 20 Feb 2021,
After that technician visit my location and told me there is display issue.
Need to pickup your tv and will update after that.
On 8 March 2021 my tv VU 55'inch got pickup by Jeeves member.
After that I call customer care ..
They told me we don't have any update regarding your tv pickup.
This is really pathetic service and behaviour from customer care end .
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I bought a VU 43 inch TV in 25/10/2019 for 16749. After the warranty period of one month my display had a blinking problem. There are no physical damages to the TV.
For the technician initial visit they have charged 1000 rupees which is very high for an initial inspection. After the visit they mentioned that the whole display needs to be changed which costs around 12000 which is almost close to the price of the TV. This is really insane...

I have bought 65 inch (164 cm) on 14.02.2021... While buy the tv Mr.Rahul (Sales executive) said TV will be delivered around 7 pm on 14th... So we paid full cash. But we haven't received the tv again we made a call he said today Sunday so we couldn't send I will send by courier tomorrow morning it will be reach 15th noon. Again we made a call 15th noon. He said you will received the tv tomorrow morning 10am (16.02.21). Due to transport issue......

I have recently replaced vu power supply as tv stop working there technician advice me too do so
They remove the original part and replaced with the new one and took the old part with them
They charged me for full new part also
And also took the old original part
I complaint for this too vu company
But there was no response

Again now my tv had stop working
And asked for technicuan...

I am in need of your Support Here.

I Bought VU 138 cm (55 Inches) Smart 4K Ultra HD LED TV Pixelight 55BPX TV from TATA Cliq on 11-Sep, 2019. But unfortunately, it stopped working today & we are getting red color blinking light.

When I was checking with the Warranty Procedures, as it's not even 1.4 years old. I am not getting a proper response from the Service Team & They are asking me Rs.1500/- just for the...

I have been chasing vu service team from more than one and half month i.e from dated[protected] regarding panel issue of my tv but still date no one is able to or i must say no one is willing to resolve my issue.

Complaint No:- VU826357...

Display is not visible....

Dear sir/Madam,

I had purchased my VU television last year soon in 3 to 4 months my television video was not working and audio could be heard. I complained and after long discussion with Goa and Mumbai office it was decided to replace the part with the assurance from Mr. Vinod (Mumbai office) that
if anything such occurs in future ur television set vl be replaced. The reason for not replacing TV was told as they don't...

Not working...

I bought a Vu TV from Flipkart around 4 years ago . I recently asked customer service for a remote as it had gone out of order . I was asked to pay an exhorbitant price of Rs 1400 in advance before they would send it . After a few weeks I agreed to pay it under duress of having an original equipment from Vu . I was shocked that they now they inform me to pay Rs 3500. I can't believe this type of customer fleecing . Vu wants to charge 1000...

Team,

I had faith in this brand, which lead me to buy this tv (Vu Cinema TV -Action Series -2021 Model) ) on the launch day itself.

Since then, I am following up with VU customer care over calls & emails to get it installed but they are not ready to support it & keep redirecting to Amazon for the installation.

I have never seen such a pathetic customer support system, where they don't have time...

I bought a 50 inch TV in May 2017 for 30500. I have taken an extended warranty as well which was valid till May 2020. A week back my display suddenly stopped working. There are no physical damages to the TV.
For the technician initial visit they have charged 1500 rupees which is very high for an initial inspection. After the visit they mentioned that the whole display needs to be changed which costs around 27000 which is almost close...

Worst experience i'm facing with the technicians...

I have bought a Vu TV on 21/07/2020 Vu 32 inch HD Ready LED TV with FM Radio having IMEI no.[protected]. This TV is being ordered through Flipkart. Now Tv is facing regular standby mode issue. It goes on standby mode repeatedly.

I have registered a complaint after which they have changed the PCB of my LED TV. But the problem remains same....

Hi,

I registered call with VU customer support by paying 1500, call no is VU837180, technician even without checking tv is telling to replace both power circuit and mother board as only power board has problem, could you please give us proper solution by analyzing it properly.

Thanks,
Venkatesh...

I ask to VU for paid replacement for my damage display and they said we can’t provide such facilities
Here they are making fools after sales service is zero
I am ready to pay and they said we don’t have panels I purchased in aug 2019...

My tv was showing vertical lines, i was told it will be repair or replaced in 1 week. it took them 1 month . after the repair or replacement it again is showing white blank screen in 1 week of repair.

can i sue vu tv for this kind of product after taking 20k + its not working properly for 1 year .also in the time of pandemic when tv is the only entertainment we have its really difficult for whole family to be without tv .for...

Even though my wifi Is connected well to tbe tv my app don't work .
We neec to shut the main switch and start again and then my chance it starts can u please help...

Your employee from coimbatore sharuk service engineer came for installation.he is using waste product of screw for installation tv.but he is telling that this wall is not suitable for wallmount installation.for measurements he is not having measurements tape itself.he using thread for the measurements.what is your company service.manager is telling that for that product we is not responsible you ask the service engineer....

I had complaint of vu tv not working, engineer came to my place and got it checked and found panel need to be repair or replaced. he told me 5 - 7days for replacement/repair..

after 1 week i called service center they told me 15 days .

its been close to 1 month now .and iam yet to hear by from vu tv

as its been a pandemic its difficult to keep child and senior citizen at home .. and tv been only...