Sansui India Customer Care
Sansui India
Customer satisfaction rating: 2%
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847
COMPLAINTS

Sansui India Customer Care

Sansui India

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Address
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
762
down
410

Phone:
Phone:
up
428
down
226

Customer satisfaction rating
2%
Complaints
847
Pending
0
Resolved
21
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Sansui India related photos (143)

Sansui India Complaints & Reviews

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Sansui India — I m complaining about led tv 50*inch speakers

 Satpal Singh Dhani on Oct 13, 2019
Hi
Dear
My self satpal singh singh t i wann purchase led tv 50* inch before 4year from sargam company. Sargam company give m 5 year warranty or 01 bound nd now my complaint about led tv 50*inch speakers is not working last some days. I m all ready do call in customer care. They can’t do any action. We are doing a lots off time cal they cant pick now ur company is close. What about my 5year warranty nd what about 01bound is 24k approx. U take any action immediately otherwise i was complaining fir or case in ur company.
Kindly plz take action fast or change my led or m do...
Complaint comments  Read comments Complaint category TVs

Sansui India — sansui led tv not working, sound is coming but picture not coming

 navdeep kumar Mittal on Oct 13, 2019
I have purchased sansui led tv. Seller told me 3 years replacement warranty.
On 5 october 2019 when switched on tv, only on sound comes but no picture on screen. Many times i have made contacts with customer care but no positively response there. The locally service centre reply me that company is no more providing service to the users. Company has gone to bankrupt and there is no hope for positive result. You are requested to please solve the issue and to upgrade services to be a leading brand. Otherwise the situation is very worst for the company image. Please reply me positively and resolve...
Complaint comments  Read comments [1]Complaint category TVs

Sansui — led tv not serviced during the warranty

 gill.mohan8 on Oct 12, 2019
— forwarded message —
From: mohan singh
Date: tue, sep 10, 2019, 10:10 am
Subject: sansui led not serviced during warranty period
To:

— forwarded message —
From: mohan singh
Date: tue, sep 10, 2019, 10:04 am
Subject:
To:

I have purchased sansui led tv smc40fb on[protected]. Seller told me 3 years replacement warranty.
On 6 august 2018 when switched on tv only on sound comes but no picture on screen. Many times i have made contacts with customer care but no positively response there. The locally...
Complaint comments  Read comments [1]Complaint category TVs

Sansui India — fridge issue

 s7620222 on Oct 7, 2019
I purchaes a sansui fridge 2 years back and again and again the problem has occurred in last 2 years. I have called the technician thrice to get the issue fixed however the issue is not yet resolved. Last time someone came and changed the compressor as well however it is again stopped working
This is getting repeated again and again and a worst experience buying a sansui product
Kindly arrange for a technician...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sansui India — 32 inch led tv display issues

 Swain Manoj Kumar on Sep 30, 2019
Sir,
Myself manoj kumar swain, purchased a sansui led tv on july 2017, which have 3 years brand warranty. But it was having display issues from october 2018
. I have registered complain on this regard, on sansui costumer care. Which reference no is [protected]. But after several follow up nothing happened. It is being 12 months i am trying all to resolve the issue. It seems no - one listening to me. Now i am fed-up with this. Please do something...
Complaint comments  Read comments Complaint category TVs

Sansui India — urgent: refrigerator

 Avijit Vishnoi on Sep 30, 2019
I purchased refrigerator of sansui from next showroom (Naranpura) in ahmedabad in the year of 2015.
I urgently need bill of my refrigerator for my work. The bill generated at the time of purchase is misplaced and the shop from where i brought it is closed down.

Kindly help me and let me know if you need any other information.

Regards,
Dr. Avijit vishnoi
[protected]...
Complaint comments  Read comments Complaint category Refrigerators

Sansui India — 50 inch led tv panel and speaker issues

 J Vadher on Sep 29, 2019
Dear team,
I have purchased sansui 50inch led tv on 09/06/2019 with 5 years warranty and now panel and speaker not functioning, i have logged the complaint on 16/04/2019 at skylark enterprises (Authorised sansui service centre) phone no. [protected] they said part in not available and not responding also i have called on toll free but they are saying the company is shutdown.
Request you to provide me full refund inr 36000/-....
Complaint comments  Read comments [1]Complaint category TVs

Sansui India — I want to claim warranty

 Ahtesham786 on Sep 24, 2019
I have bought sansui 40 inch led tv in 2015 with 1 plus 4 year extended warranty.
Now i am facing some technical problem with the screen in my tv and the showroom owner provided customer service no. Which is not working. I have send emails before but there was no reply from your side. I also tired being searching for your customer care number they all are not working some says they were bussy and others wrong no. Etc...
Complaint comments  Read comments Complaint category TVs

Sansui India — sansui taxi meter

 vipinchauhan74 on Sep 24, 2019
I own a maruti dezire taxi having sansui meter installed in it. Its gps data is not updated in the portal.
I have to get my taxi fitness certificate but cant, due to not able to pay for dimts fee,
I went to faiz road, offc in delhi, but its manager [protected] is not able to solve my issue and not helping me in this regards,

My taxi no is dl1rtc 1019
Meter imsi num [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Sansui India — unable to change usb to av mode

 manasvi gurav on Sep 24, 2019
Hello sir/madam,

I am using sansui led tv since 5-6 years but now it is not working properly. I had connected the usb to tv and changed mode from tv/av to usb and now it is not changing from usb to av. So, kindly do the needful as soon as possible. We are unable to use our av mode. I want the solution for how to get into av mode.

Thanks,
Manasvi gurav...
Complaint comments  Read comments [1]Complaint category TVs

Sansui India — display issue with lining

 Ranaharsh on Sep 17, 2019
My name is raj dipakkumar rana
I am from bilimora
I was purchased on 11/11/2015 sansui tv form star refrigeration, chikhali, gujrat on
Few days before some lining is visible on display during tv in running condition
Our tv is under warranty & garranty as per given warranty card from dealer
Kindly please resolve this issue as soon as possible
We waiting for your best revert
Contact number is [protected]...
Complaint comments  Read comments [1]Complaint category TVs

Sansui India — regarding warranty service of air conditioner.

 Gudi20 on Sep 15, 2019
Hello, myself ravindra. I purchased 1ton split ac from flipkart in june 2016 with 4yrs warranty. On september 10, 2019 the ac started cooling problem. I tried call to sansui helpline no. 39404040 and all other service centers which are mentioned in booklet but could not connect. I call flipkart but he asked me to contact sansui. Flipkart gave me a number of sanusi i. E. [protected] where the representative told that they will entertain warranty on that appliances which are purchased in 2019 only, even the complaint was neither registered nor provided any contact or help in this regard, even they...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sansui India — sansui 80 l direct cool single door 2 star refrigerator compressor not working within 3 years

 kumarashutosh1988 on Sep 8, 2019
Hello . I bought Sansui 80 L Direct Cool Single Door 2 Star Refrigerator from Flipkart in 2016. Today my compressor of that fridge has stopped working.
That fridge has 5 years of warranty on the compressor. I want to claim that warranty and want the compressor to be replaced with a new compressor.

So after being used for almost 3 years the compressor has stopped working.

Still 2 years warranty is there for the compressor and i want it to be replaced it ASAP...
Complaint comments  Read comments Complaint category Refrigerators

Sansui India — under warranty sansui tv technical problem

 Mani.tyagi1 on Aug 28, 2019
Dear sir/mam
I have bought sansui 40 inch LED Tv in 2017 with 1 plus 4 extended warranty .
Now i am facing some technical problem with the screen In my tv and the... then in 2017 showroom owner provided customer service no.[protected] is not working.
Pls revert me the latest authorised customer care no. as gurgaon[protected] contact no. is always busy
Thanks & Regards...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Sansui India — black dot in display but not solve the complaint till date

 sachinjadhav1989 on Aug 19, 2019
Dear sir,
As per my complaint no. Mum[protected] dt 14/09/2018
For black dot in display m/s. Shraddha enterprises attend & ask for replacement of display part without any charges because still the warranty is not over.
I called many times to m/s. Shraddha enterprises for replacement of display part than also they are not show in interest to attend my complaint last 10 month.

Regards,
Sachin jadhav
Mo. [protected]
Email : jadhav. Sachinjadhav. [protected]@gmail.com...
Complaint comments  Read comments [2]Complaint category TVs

Sansui India — repairing of tv not done while in warranty

 Raghvender Kumar on Aug 16, 2019
On dated[protected], i had purchased (Invoice no - snjf-01601) the sansui led t. V model no - sne-40hb23caf from the retailer - sargam india electronics pvt ltd address - shop no - 1, 2, 3 krishna mandir chowk, najafgarh, new delhi-110043 (Tin no - [protected]) tel - [protected]. On dated 20.11.18 complaint has been registered (Del [protected]) to the company about the t. V display issue as t. V is in warranty period. T. V has been pick up by the company but we haven't received yet the product. Many times approached to the retailer & contacted but issue not resolved yet as spare not available. Almost...
Complaint comments  Read comments [2]Complaint category TVs

Sansui India — green line on display

 prashantk.jai on Aug 12, 2019
I have buy new sansui led tv, please find below details,
Sn[protected]
Model - 3923
Web model - ledtvsns40hb23caf
Size - 98cm
Now green line shown on display in middle area from top to bottom in.
Please check asap as below given address

A/101 om sai milan society, central park, nallasopara east, palghar
Mo no = [protected] prashant jaiswal...
Complaint comments  Read comments Complaint category TVs

Sansui India — sansui refrigerator 150l

 RishabhShukla on Aug 5, 2019
Hi,

My friend purchased Sansui refrigerator from Flipkart (Invoice Ref no Invoice OD[protected] on March 30th, 2016 from WS Retail for me. After using for almost 3 years, its compressor doesn't seem to be working as coils getting heated up and no cooling is happening. Please, could you send a Sansui service executive to check and replace the compressor if need be?
I've sent mail to sansui customer care emails but there's no response.

Also, please if you could share if there are any prior charges for an executive visit which ideally should be free under...
Complaint comments  Read comments [2]Complaint category Refrigerators

Sansui India — poor service and poor service center - sansui led snp-43f624

 Ramgopal200759 on Aug 1, 2019
I had purchased a Sansui LED with 3years warranty by SARGAM Karol Bagh Delhi. But in month of march 2019. this LED video picture is not working properly. so i launched a complaint.So your engineer visited and charged me 1300/- on dated - 23/03/19. But Neither it is repaired nor changed. this is shown your poor service and customer harassment.

please look into the matter otherwise i have to file the case against you.

refer the enclosed file:-

--
Ram Gopal
[protected]...
Complaint comments  Read comments [1]Complaint category TVs

Sansui India — sansui 50 inch led tv (under warranty) - screen (led panel issues) and speaker not working

 J Vadher on Jul 30, 2019
Dear sir,

I would like to inform you that no one is answering my issues. I request you to take some serious action against sansui i. E. Skylark enterprises ms. Ramita & ram contact no. [protected] and mr. Rohi das contact no. [protected].

I have purchased sansui led tv 50 inch on 09/06/2016 with 5 years warranty and now in tv screen some lines are coming and speaker not working self logged the complaint to the sasui authorized service center i. E skylark enterprises on 16/04/2019, technician had visit my home on 17/04/2019 and rectified that the screen panel issues...
Complaint comments  Read comments [1]Complaint category TVs

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