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Sansui India Complaints & Reviews

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Last updated Jan 15, 2024
Complaints 1102
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Sansui India Phone Numbers

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1800 419 4040
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+91 12 4421 5400
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Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV
Gurgaon
Gurgaon District
Haryana
India
122015

Sansui India reviews & complaints(1102)

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D
Dhiren190584
from Jaipur, Rajasthan
Jan 15, 2024
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Bond unable to use

Address:F2 shiv enclave shiv vihar vistar manyawas jaipur

Company denied to redeem bond 13500 given against JDUL scheme, I purchased LED on 23500 in 2016...
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A
anandji2021
from THANE, Maharashtra
Jan 5, 2024
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LED TV Not repaired nor replaced

With reference to the captioned subject, I would like to inform you that I had purchased Sansui TV no. SANSUI 50FH16XAF, on[protected] in India, from your Distributor Snehanjali Store Bhayandar East, Dist. Thane, Maharashtra, India.

ON 15th Sept 2019 the TV display has stopped working and I complained about it, visited Snehanjali head office situated in Dahisar East, Mumbai. But they told us that SANSUI after sales service...
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S
from Amravati, Maharashtra
Dec 21, 2023
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Sansui 55 4KUHD QLED

Address:kewal colony

Sir I am purchasing sansui tv on 30/07/23 but at the time of receiving tv your mechanic never came for installation. on that time i have many time complaint to jio mart but not take care. Now the tv suddenly dark the colors mostly when use youtube. therefore kindly resolved it....
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D
Dhirander@Kumar
from Roorkee, Uttarakhand
Oct 3, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
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My QLED Screen panel is damaged by Sansui Technician

Hello Team,

I purchased Sansui TV from Amazon, order placed on 31/12/2022 with model as "SANSUI 140 cm (55 inch) 4K Ultra HD Smart QLED"
Google TV JSW55GSQLED (Black) HSN: 85287217 and 1 months ago, we came across the black spots appeared on the screen for which I lodged a complaint with Sansui customer care, after some time a solution was given by Sansui Head Office Uttarakhand.
On 29th Sep, a technician came...
+16 photos
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K
Kanhaav
from Mumbai, Maharashtra
Sep 2, 2023
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Installation Done

Address:Virar West

To whom it may concern,

I am writing to express my dissatisfaction with the service I received from Vijay Sales and Sansui regarding the purchase and installation of a Sansui Smart LED JSW43ASUHD TV.

I bought the TV from Vijay Sales, Tirupati Nagar, Virar West showroom on 26-August-2023, as per the invoice number VRR-D-SIRF2696. The TV was delivered to me on the next day, but the delivery boy asked me for some...
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V
vidya pati pandey
Jul 29, 2023
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Sansui 75 inch TV not working

Hi Sir, From Amazon I have purchased 75 inch Sansui Smart Google 4k Smart TV on 15th July.
After installation, we found none of the 4k videos is running on the tv. Amazon Prime, Netflix not working. Amazon Fire Stick in USB port is not working.
I called Sansui customer care many times( 15-20 times). They told it is mother board issue and they replaced the mother board with new mother board.
After that also it is giving...
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G
gnil
from Khodad, Maharashtra
Jul 13, 2023
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Sansui Fan

Address:Khodad near ram mandir

The current is not passing through it...
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A
Awadh Vishwakarma
Jul 6, 2023
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Crack on the inside the new TV

Dear Sir/Madam,

I’ve purchased a Sansui TV on 27th Nov 2022 through Vijay Sales (Kalyan-West), bill is attached for your reference. I noticed a crack on the inside the TV on 22nd May 23 when I switched on it. Post that I immediately logged a complain having # MH5L[protected]. On 25th May 23 a technician attended the call. After the inspection he didn’t find anything damage/evidence of hitting the screen from outside (Picture1...
+3 photos
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A
Awadh Vishwakarma
Jul 6, 2023
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Crack on the inside the TV

Address:Kalyan-West, Thane,Maharashtra

Dear Sir/Madam,
I’ve purchased a Sansui Smart TV on 27th Nov 2022 through Vijay Sales (Kalyan-West), bill is attached for your reference. I noticed a crack on the inside the TV on 22nd May 23 when I switched on it. Post that I immediately logged a complain having # MH5L[protected]. On 25th May 23 a technician attended the call. After the inspection he didn’t find anything damage/evidence of hitting the screen from outside (Picture1...
+4 photos
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M
Mayuri Borgohain
Jun 17, 2023
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Service for refrigerator

Website:Flipkart, sansui

I purchased a refrigerator from Sansui through flipkart bearing invoice no.FADJ[protected] on[protected].but from few days i.e. 25/5/2023 the refrigerator is not working/cooling.
I contacted Sansui team and they registered my case. After that one technician was visit my home and after look through the refrigerator he charged an amount which I had paid to him. He told me that one part has required to fix the refrigerator for that I...
+1 photos
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S
Syed Jamun
Jun 15, 2023
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Sansui geyser warranty claim issue

Address:coimbatore

Dear Team,

I purchased sansui geyser within 1 year having complaint on 3 times . but now geyser not working & shocking problem also is there i informed morethen 40 times but no propoer respons from sansui & jeevees technician & One Technician came and try to do something but finally he dismantled then moved out now its waste of this product .

In my history i have never been seen this much wrost company & service...
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R
Rananjay Singh1975
Jun 6, 2023
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Change of TV panel during warranty period

Address:Flat No.706, 1-B Sundaram, Raheja Estate, Malad East

Kindly refer my complaint ID MHSL[protected] vide which I have complaint for non working of my TV. Service Engineer has visited my place to address the issue and he has advised to change the panel as it was irreparable. After a week When the panel has arrived the engineer again called me and advised that service chgs and transportation charges to the tune of Rs.1800/- has to be paid by me then only panel will be changed. At the time of purchase...
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P
Pawanmeena12345
from Bharatpur, Rajasthan
May 22, 2023
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AC service and warranty problem

Address:Mahatma Gandhi veterinary College bharatpur

My AC is not working and your customer service not properly resolved my complaint and AC is only 2 months old only I have 6 Sansui ac all are not properly done...
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N
Nikhil2910
from Agra, Uttar Pradesh
May 11, 2023
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Sansui UHD TV display problem

I brought Sansui UHD TV around 10 months before it is already under warranty but suddenly display is flickering and showing lines in the display....
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R
rahulr10
from Mumbai, Maharashtra
Apr 10, 2023
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Faulty Machine

Address:9082332951 is my contact number

Dear concerned, i have filled complaint in sansui service centre 2 times before for repair of my machine washer as it was not working properly, further on the month of jan they came and replaced the motor of the machine, it worked for 2 days and again i got the same problem the machine is still not working, i am standing in the month of april 2023 still the problem seems to be the same, you can check on thier records with the machine sno....
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S
SATYAKI BAGCHI
Apr 5, 2023
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Claimimg Warranty

This is to inform you that I have one of many Sansui Acs' with a compressor issue. As there is a compressor warranty of 5 years given by the company. So, I am writing this to you to claim my warranty.
Please get back with a proper resolution as soon as you can.

Product Name: Sansui 1.5 Ton 3 Star BEE Rating 2018 Split AC- White.
Serial No.- D[protected]
Ordered From: Flipkart
Order ID: OD[protected]br...
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A
Adarsh@singhh
from gopalganj, Bihar
Mar 30, 2023
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Split AC 1.5

Address:Gopalganj

Dear sir
My Sansui AC is not working since 5 day
I complaint again
ASM aryan
And azad
Was misbehavior as my compails
How is it than my ac...
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A
Adarsh@singh
from GOPALGANJ, Bihar
Mar 29, 2023
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Complaint agents sansui service centre kaseya utter pradesh ASM MR. ARYAN

Address:vill maripur po+ps- phulwariya, DIST- GOPLAGANJ- BIHAR 841425

महाशय
[protected] को सनसुई स्प्लिट AC1.5टन का ख़रीदा था जिसका 10.03.2023 को
INSTALATION MR.आजाद नामक कर्मचारी के द्वारा किया गया एवं चार्ज 1499
रुपया लिया गया उसके दस दिन के बाद कुलिंग नही होने...
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P
Pawandeep Grewal
from Panaji, Goa
Mar 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing Machine repair under warranty

Dear Sir,
Refer to my complaints No.
(a) GASW[protected] dated 28 Feb 23
(b) GASW[protected] dated 03 Mar 23
(c) GASW[protected] dated 17 Mar 23.

Sir, my washing machine under warranty period & I have raised complaint that the noise comes from the dryer motor.

Ist I gave complaint on 28 Feb. Nobody came & call me. My complaint was cancelled. Then again on 3rd March, when I call...
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H
Hema gupta24
from Panipat, Haryana
Feb 5, 2023
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Sansui LED jitna do utna lo offer

Address:India

Purchased Sansui LED TV Model NO. SMC40HB21C under JITNA DO UTNA LO - 2015 Consumer Offer on 2 April, 2016.
Under which, I was entitled to avail Rs.20, 700/- redemption on next purchase of any KAIL LIMITED product after completion of 5 years.
And now, when I contacted the dealer, they said the company has been shut. And after that I contacted the Sansui Customer Care, they are saying that Sansui has been taken over by Jaina...
+1 photos
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