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Sansui India Complaints & Reviews

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1.7
Updated: Sep 14, 2024
Complaints 1106
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380
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726
So far, so good. Sansui India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sansui India will keep up the work and continue to help more customers with their concerns even better 🤝
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Sansui India reviews & complaints(1106)

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R
rahulsnikam26
from Aurangabad, Maharashtra
Sep 14, 2024
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redemption of rs.20700 against purchase of 40" led tv

Address: Opp. Airport,Jalna Road, Chikalthana,Aurangabad-431006,Maharashtra,India

I have purchased Sansui 40" LED TV on dt.22.01.2016 from Aurangabad, Maharashtra Dealer under 'JITNA DO UTNA LO' offer of 4 year 11 months
After period I have contacted dealer, but he replied KAIL LIMITED-Sansui India is not in operation & couldn't help out
On 13.09.2024 I have sent an email on [protected]@jainaindia.com email id, but they replied on dt.14.09.2024 that above scheme in not under JAINA INDIA PVT.LTD
now,...
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H
Hirday Shukla
from Ghaziabad, Uttar Pradesh
Jun 18, 2024
Jun 18, 2024
This thread was updated on Jun 18, 2024
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air conditioner cooling issue

Address: R 14 Tower B Himalaya Tanishq Apartment Raj Nagar Extension Ghaziabad 201017 Uttar Pradesh

In last from 4 to 5 days cooling is happening!
It's very slow or not happening
Even every temperature is set on 16 degrees despite cooling is not happening in whole room

Please Contact on below mobile number
+91 [protected]

Or

+91 [protected]...
+1 videos
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G
GAURANGKUMAR NARESHBHAI BAROT
Jun 12, 2024
Jun 13, 2024
This thread was updated on Jun 13, 2024
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TV Screen Related

Dear Sir
I have purchased TV of Sansui TV from Vijay Sales and I have registered complaint at vijay sales with GJSL[protected]VS complaint number for sansui TV. Engineer have reported physical damage without visiting TV at Home, and same reply is given in email on the basis of image which i have shared. I have assure that not a single scratch or physical damage on TV and tis is internal damage of panel but unfortunately i have worst...
+2 photos
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A
AnubhavGarg634
from Noida, Uttar Pradesh
May 22, 2024
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Website: www.sansuiworld.com/contact-us.html

I purchased two Sansui AC's on 25th Feb 2024 from Vijay sales and started using them this week. To my utter disappointment both are not working properly and not doing any cooling. For this I have lodged complaint with Sansui but they are not taking any action on this. Request your help here as the severe heat is taking toll on my health.

For reference please find my details below
Invoice Number : UIP-DSIRT8880
Invoice Date :[protected]
Customer Name : Anubhav Garg

Sansui Complaint Number : UPSA[protected] & UPSA[protected]
Sansui India customer support has been notified about the posted complaint.
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    D
    Dhiren190584
    from Jaipur, Rajasthan
    Jan 15, 2024
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    Bond unable to use

    Address: F2 shiv enclave shiv vihar vistar manyawas jaipur

    Company denied to redeem bond 13500 given against JDUL scheme, I purchased LED on 23500 in 2016...
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    A
    anandji2021
    from THANE, Maharashtra
    Jan 5, 2024
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    LED TV Not repaired nor replaced

    With reference to the captioned subject, I would like to inform you that I had purchased Sansui TV no. SANSUI 50FH16XAF, on[protected] in India, from your Distributor Snehanjali Store Bhayandar East, Dist. Thane, Maharashtra, India.

    ON 15th Sept 2019 the TV display has stopped working and I complained about it, visited Snehanjali head office situated in Dahisar East, Mumbai. But they told us that SANSUI after sales service...
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    S
    [email protected]
    from Amravati, Maharashtra
    Dec 21, 2023
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    Sansui 55 4KUHD QLED

    Address: kewal colony

    Sir I am purchasing sansui tv on 30/07/23 but at the time of receiving tv your mechanic never came for installation. on that time i have many time complaint to jio mart but not take care. Now the tv suddenly dark the colors mostly when use youtube. therefore kindly resolved it....
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    D
    Dhirander@Kumar
    from Roorkee, Uttarakhand
    Oct 3, 2023
    Oct 5, 2023
    This thread was updated on Oct 5, 2023
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    My QLED Screen panel is damaged by Sansui Technician

    Hello Team,

    I purchased Sansui TV from Amazon, order placed on 31/12/2022 with model as "SANSUI 140 cm (55 inch) 4K Ultra HD Smart QLED"
    Google TV JSW55GSQLED (Black) HSN: 85287217 and 1 months ago, we came across the black spots appeared on the screen for which I lodged a complaint with Sansui customer care, after some time a solution was given by Sansui Head Office Uttarakhand.
    On 29th Sep, a technician came...
    +16 photos
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    K
    Kanhaav
    from Mumbai, Maharashtra
    Sep 2, 2023
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    Installation Done

    Address: Virar West

    To whom it may concern,

    I am writing to express my dissatisfaction with the service I received from Vijay Sales and Sansui regarding the purchase and installation of a Sansui Smart LED JSW43ASUHD TV.

    I bought the TV from Vijay Sales, Tirupati Nagar, Virar West showroom on 26-August-2023, as per the invoice number VRR-D-SIRF2696. The TV was delivered to me on the next day, but the delivery boy asked me for some...
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    V
    vidya pati pandey
    Jul 29, 2023
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    Sansui 75 inch TV not working

    Hi Sir, From Amazon I have purchased 75 inch Sansui Smart Google 4k Smart TV on 15th July.
    After installation, we found none of the 4k videos is running on the tv. Amazon Prime, Netflix not working. Amazon Fire Stick in USB port is not working.
    I called Sansui customer care many times( 15-20 times). They told it is mother board issue and they replaced the mother board with new mother board.
    After that also it is giving...
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    G
    gnil
    from Khodad, Maharashtra
    Jul 13, 2023
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    Sansui Fan

    Address: Khodad near ram mandir

    The current is not passing through it...
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    A
    Awadh Vishwakarma
    Jul 6, 2023
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    Crack on the inside the new TV

    Dear Sir/Madam,

    I’ve purchased a Sansui TV on 27th Nov 2022 through Vijay Sales (Kalyan-West), bill is attached for your reference. I noticed a crack on the inside the TV on 22nd May 23 when I switched on it. Post that I immediately logged a complain having # MH5L[protected]. On 25th May 23 a technician attended the call. After the inspection he didn’t find anything damage/evidence of hitting the screen from outside (Picture1...
    +3 photos
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    A
    Awadh Vishwakarma
    Jul 6, 2023
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    Crack on the inside the TV

    Address: Kalyan-West, Thane,Maharashtra

    Dear Sir/Madam,
    I’ve purchased a Sansui Smart TV on 27th Nov 2022 through Vijay Sales (Kalyan-West), bill is attached for your reference. I noticed a crack on the inside the TV on 22nd May 23 when I switched on it. Post that I immediately logged a complain having # MH5L[protected]. On 25th May 23 a technician attended the call. After the inspection he didn’t find anything damage/evidence of hitting the screen from outside (Picture1...
    +4 photos
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    M
    Mayuri Borgohain
    Jun 17, 2023
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    Service for refrigerator

    Website: Flipkart, sansui

    I purchased a refrigerator from Sansui through flipkart bearing invoice no.FADJ[protected] on[protected].but from few days i.e. 25/5/2023 the refrigerator is not working/cooling.
    I contacted Sansui team and they registered my case. After that one technician was visit my home and after look through the refrigerator he charged an amount which I had paid to him. He told me that one part has required to fix the refrigerator for that I...
    +1 photos
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    S
    Syed Jamun
    Jun 15, 2023
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    Sansui geyser warranty claim issue

    Address: coimbatore

    Dear Team,

    I purchased sansui geyser within 1 year having complaint on 3 times . but now geyser not working & shocking problem also is there i informed morethen 40 times but no propoer respons from sansui & jeevees technician & One Technician came and try to do something but finally he dismantled then moved out now its waste of this product .

    In my history i have never been seen this much wrost company & service...
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    R
    Rananjay Singh1975
    Jun 6, 2023
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    Change of TV panel during warranty period

    Address: Flat No.706, 1-B Sundaram, Raheja Estate, Malad East

    Kindly refer my complaint ID MHSL[protected] vide which I have complaint for non working of my TV. Service Engineer has visited my place to address the issue and he has advised to change the panel as it was irreparable. After a week When the panel has arrived the engineer again called me and advised that service chgs and transportation charges to the tune of Rs.1800/- has to be paid by me then only panel will be changed. At the time of purchase...
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    P
    Pawanmeena12345
    from Bharatpur, Rajasthan
    May 22, 2023
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    AC service and warranty problem

    Address: Mahatma Gandhi veterinary College bharatpur

    My AC is not working and your customer service not properly resolved my complaint and AC is only 2 months old only I have 6 Sansui ac all are not properly done...
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    N
    Nikhil2910
    from Agra, Uttar Pradesh
    May 11, 2023
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    Sansui UHD TV display problem

    I brought Sansui UHD TV around 10 months before it is already under warranty but suddenly display is flickering and showing lines in the display....
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    R
    rahulr10
    from Mumbai, Maharashtra
    Apr 10, 2023
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    Faulty Machine

    Address: 9082332951 is my contact number

    Dear concerned, i have filled complaint in sansui service centre 2 times before for repair of my machine washer as it was not working properly, further on the month of jan they came and replaced the motor of the machine, it worked for 2 days and again i got the same problem the machine is still not working, i am standing in the month of april 2023 still the problem seems to be the same, you can check on thier records with the machine sno....
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    S
    SATYAKI BAGCHI
    Apr 5, 2023
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    Claimimg Warranty

    This is to inform you that I have one of many Sansui Acs' with a compressor issue. As there is a compressor warranty of 5 years given by the company. So, I am writing this to you to claim my warranty.
    Please get back with a proper resolution as soon as you can.

    Product Name: Sansui 1.5 Ton 3 Star BEE Rating 2018 Split AC- White.
    Serial No.- D[protected]
    Ordered From: Flipkart
    Order ID: OD[protected]br...
    +1 photos
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