Sansui India Customer Care
Sansui India
Customer satisfaction rating: 3%
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788
COMPLAINTS

Sansui India Customer Care

Sansui India

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Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

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Phone:
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385
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201

Customer satisfaction rating
3%
Complaints
788
Pending
0
Resolved
21
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Sansui India Complaints & Reviews

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Sansui India — regarding ac servicing [Resolved]

 pradip walke on Apr 21, 2019
Dear sir, we have purchaced sansui AC on date- 25/03/2018.
As sansui ac is not working properly, there is cooling problem since last 45 days .we tried to contact sansui costomer care, but there is responce from customer care side. Last complent No is .AUR[protected] On date 17/04/2019. we request you to resolve our problem as soon as possible.

Thanking...

regards-

Anil D bagul
dhule....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sansui India — sansui ac compressor not working

 Rahul_sap24 on Apr 8, 2019
Hi,

I purchased Sansui Air conditioner in June 2016 and now compressor has stopped working. I have tried to reach Sansui Customer care but no contact details are found on websites. Why companies like Sansui comes into Indian market, sell their products and then forget customers.

Kindly contact me on my email address to provide the service asap....
Complaint comments  Read comments Complaint category Appliances

Sansui India — sansui 32 hd led tv-sj32hb

 Atin Gulati on Apr 7, 2019
I had purchased sansui 32 hd led tv - sj32hb on 31.01.2016 from reliance digital at that time it was told to me & also mentioned on the invoice that led is having 5 years comprehensive warranty & because of this reason i had purchased this led. Now when i had called reliance digital customer care they told to contact sansui & when i called sansui they are saying to call reliance or you have to pay the charges. Kindly help where to go....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Sansui India — warranty service issue

 devsweet on Apr 6, 2019
Dear sir /madam

I parmar devendra would u like to notice that my family are upset about your service regarding of parts of working condition TV no concernt response I am not getting so far.

Therefore I providing details about your service whichever I am getting till now.

Firstly Mr. Sunilbhai from vishal enterprises, vadodara, videocone authorise service center, came at my house on 05.03.19 and during checking he had made a mistake that back side of circuit has sorted by him on the spot then he has told me I will be coming within 7 days with this part...
Complaint comments  Read comments [1]Complaint category TVs

Sansui India — 55 " tv warranty repair complaint no. pun0607180240.

 Prakash Patil Satara on Apr 5, 2019
I have purchased sansui 55 inch tv on 12/12/2015. It is having 7 years warranty. After 2 years there was problem with tv as dead display. For the same issue i gave it for the repair to the shop where i purchased it, i. E. J. D. Electronics, koregaon, satara. Tv is sent to pune sansui office since 9 months. No reply from sansui pune office yet.
Complaint no is pun[protected].
Dealer is also not sure about repair and not providing any info about my tv repair. Please forword my complaint to sansui india on priority basis.
Thanking you,
Prakash patil
Mob:- [protected]....
Complaint comments  Read comments Complaint category Electronics & Appliances

Sansui India — sansui tv complaint

 p k garg 72 on Apr 4, 2019
I registered a complain to repair my sansui led tv (Under warranty period) on date[protected]. About 8 months are passed but still complain is not solved. This is highly irresponsible attitude.
Service center (R. K. Care centre, agra) has charged service charges in cash (Cash receipt attached) but saying parts are not available from company.
Solve my problem at your earliest....
Complaint comments  Read comments Complaint category TVs

Sansui India — sansui split ac service center presence missing

 Mohd Yusuf Siddiqui on Apr 1, 2019
I've bought a sansui split ac 1.5 ton, 9 months back with an assurance that my a. C. Will be serviced on time. To my surprise, the nos provided and the email addresses both doesn't seems to have presence.
I am appalled the post sale service and their commitment, never seen a product which dupe their customers the way they do.
Very poor or no service....
Complaint comments  Read comments Complaint category Electronics & Appliances

Sansui India — sansui 40 inch led tv

 Srinivasarao Arepalli on Mar 28, 2019
I purchased sansui 40 inch led tv in 2015
Now i observed very much noise not able to listen any sound and at the bottom of the screen vertical lines of different colours appears. At the right side of the screen colour fading observed. I request you to sent a service/ repairing person to vijayawada or any person s contact no at vijayawada so that i can repair the tv...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sansui — about sansui 43f624 dafl led set

 Amadhup on Mar 24, 2019
I have purchased the above product i. E.,
Sansui 43f624 dafl led set vide invoice no.- w3324/1819/03751 dated 29/08/2018. But display has stopped working from last few weeks. It is apprehended that there may be some ic issue. Kindly send your representative at the earliest to set right the trouble or suggest other alternative to bring back the set in operational condition
Rgds
B dhol
[protected]
[protected]...
Complaint comments  Read comments [1]Complaint category TVs

Sansui India — about sansui 43f624 dafl led set

 Amadhup on Mar 24, 2019
I purchased the above product i. E., sansui 43f624 dafl led set vide invoice no.- w3324/1819/03751 dated 29/08/2018 (Copy attached). But display has stopped working from last few weeks. May be some ic issue. Kindly send your representative at the earliest to set right the trouble or suggest some other alternative to make it operational.
Rgds
B dhol
[protected]
[protected]...
Complaint comments  Read comments Complaint category TVs

Sansui India — sansui led display replacement pending since 04.09.2018 complaint no 220

 [email protected] on Mar 23, 2019
Bought 40 inches led with 3 year warranty from sargam electronics. The display is showing lines in right side after which i lodged a complaint on 04.09.2018 for which a technician visited the site for verification and committed to replace the display within 30 days but even after 6 months there is no response from the company. While calling customer care they are providing the contact details of new concern person every time. Now it is the position that they are saying that we dont have any support from sansui and its not possible to replace the display now....
Complaint comments  Read comments Complaint category TVs

Sansui India — led panel problem

 Ashok Kumar miglani on Mar 18, 2019
This is to reference for my compliant no. DEL-[protected] Dated 02.11.2018 from my registed mobile no.[protected] against my sansui led tv facing the issue on display problam( dual shade disply).
Engineer came first visited on 6/11/2018 and checked the problem for screen issue which covered under warranty. Same was reported to service center for replacement the same on regular basis.
After that i am regular following on phone since more 3months.During the telephonic talk it was told that your TV will be changed to another because the panel of 40 panels is not available.
I have...
Complaint comments  Read comments Complaint category TVs

Sansui India — tv panel change

 Sachin121256 on Mar 14, 2019
Hi sir, this is sachin. I bought sansui led 40" two years back. This tv has warranty of 3 years. From last four months it's panel is damaged so i contacted customer services and they asked to submit tv to nearset service center. So i do that. There they are not having panel available with them so they sent tv to aurangabad. From last four months i am continuously following us them for the status but no single person answers me satisfactorily. Even the location head of nashik is also not having any update about the complain. So they also stopped to pick up my phone. I am completely fade up with the...
Complaint comments  Read comments Complaint category TVs

Sansui India — 32 inches led sansui tv is not working

 mehto_mohan24 on Mar 12, 2019
I have complained on 23 January 2019, my complain no. is DEL[protected]. I have call many times in company and service center but no one response me, i have call many times in this no. [protected], [protected], [protected], [protected], [protected].
shopkeepeer name is Hari Om Lajwanti Garden
please solve my problem, If my problem no solve it then give me new 32 inches LED Sansui TV. Please solved my problem

Mohan
Ministry of Home Affairs
New Delhi...
Complaint comments  Read comments Complaint category TVs

Sansui India — tv panel damaged

 Sahdev Prasad on Mar 9, 2019
Hello,
I have registered 9, 10 complaints to your indian customer support team but they are not available for any help, rather than they charged me for the service without doing anything. My tv still. Got sucks and still i have paid money to your executive who visited just to see my tv. This is ridiculous behavior from your customer support team, if you guys not taking this seriously i'll have to go consumer court.
I'm. Sending images of the tv as well as the executive visited reciept who charge me the money....
Complaint comments  Read comments Complaint category TVs

Sansui India — regarding sansui led 48

 Sonu1341 on Mar 7, 2019
Sir i am registered my complaint regarding my sansui led48 on 16/11/2018 after that i handover the led & bill to service centre jammu on 17/11/2018.

After many calls they says me on today this is not service centres mistake company not provide spare parts without spare parts service center not provide service

Please tell me what is my mistake

My product is in warranty period

This is very bad experience for me

Please suggest me what i can do
Invoice details
Sahil tv agencies kamini nagrota jammu
Invoice...
Complaint comments  Read comments [2]Complaint category TVs

Sansui India — replacement of sansui led - 40''

 Manish.Deo on Mar 5, 2019
This is regarding complaint no del[protected] for sansui led. It is pending for more the four months, we have spoken to shyam lal delhi cant. Also from where it was purchased.
Led already sent to sansui service center for part replacement at swarrop nagar, info received from sansui service center, dwarka.
After so many follow-ups, still not get any updates and resolution.
Vinay srivastava - [protected], b. S negi - [protected], rampal yadav - [protected], these are the contact nos, on which i called up regularly, but no one have guts to reply....
Complaint comments  Read comments Complaint category TVs

Sansui India — issue with washing machine

 sonhim02 on Feb 7, 2019
Hi,
I have purchased Sansui Washing machine 20 Months back, and its drier stopped working, I registered complain on 28 Jan for the same, and technician said its motor not working, and said we will replace the motor as it is in warranty, its been already 7 Feb i didnt hear back any thing, I called multiple times to customer care bit didn't get any response yet .

They provided Third Party No of Devash Elcetric and they are not entertaining any calls from my side .Moreover customer care executive is saying that we are not responsible for any reply . I asked them to connect me...
Complaint comments  Read comments Complaint category Washing Machines

Sansui India — sansui tv not working, purchased thru snehanjali digi1

 Najmuddin Teli on Feb 1, 2019
My complaint no. Mum[protected] is been pending from last 1 month (15jan19) and nor the customer care team nor tekcare is able to solve the issue by providing relevant spare parts. The tv is under warranty still i had to pay around 750 rs. For service. This is pathetic. Don't purchase sansui product or digi1, they dont have their own service center nor they listen to customer complaints....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Sansui India — sansui led tv-smc50fh18xaf

 jagdish mamtani on Jan 21, 2019
Sir,
We have lodge a complaint against your product vide complaint no.-
Ind [protected]. Dated 12/10/18. Till date there is no response from your side
I have contacted several times to your officials & 7 to 8 times to your service station located at m. P. Nagar bhopal (M. P.). They always say we will soon replace the part. Its high time to go for other measures.
Kindly look into matter....
Complaint comments  Read comments [1]Complaint category TVs

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