| Address: Gururaja Layout, Mysuru, Karnataka 570011 |
I bought 50" vu led tv 3 years back and now there is a problem with the display panel (Horizontal lines on the screen).
I have another 55" vu LED tv purchased 4 years back which also got display back light issues and it cost me 10000 :(
Now for 50" LED TV, Since the warranty is only for 1 year, the engineer says that its a display panel issue and they say that it can't be repaired and the panel has to be replaced which costs around rs. 25, 000/-.
This is pure cheating from vu company as they are selling cheap quality products which don't even last for 2 years! Customer care team say that it happens in some tvs, but looking at the complaints, looks like with vu tvs, it happens with 50% of their tvs!!! It is definitely an issue of their poor manufacturing quality, so why should the customer be at loss!
I request the consumer forum team to support and save me from such cheaters like vu tv.
Waiting for your positive response!
Regards
Mahesh
Vu Televisions customer support has been notified about the posted complaint.
My contact no [protected]