W Brand - For Kurtis — Defective piece

Address:

Mumbai City, Maharashtra, 400006

I had brought apparels worth 10k from their Mumbai airport store- big mistake, pls don't. One piece was defective.I somehow managed to get in touch with them. I only had to follow up despite them having my contact details. Till date they haven't been able to share the address for the courier of the product. Mamta the manager with her team hasn't been able to deliver. Their after sales services just do not match their brand repute. Disappointed in W.