W For Woman — Refund for returned dresses not received

I have purchased online from W for women few dress and paid the entire amount. Due to size issue I returned 6 items of total Rs 4644/- out of which Rs 2726 is refunded and Rs 1918 not yet returned. I have handed over entire shipment to the delivery boy of E comm express, he was the one same guy who had delivered these dresses.

I am sending reminders to TCNS clothing and have logged complain with them but till date matter is not resolved.

Can this grievance be addressed at the earliest.

Regards,
Seema
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