[Resolved]  Watchcartz.com — fake & cheap watch delivered & now company site / customer service personal not responding

Address:

Gurgaon, Haryana

I have purchased a watch of longiness conquest ceramic stainless steel LNG -0023 (online shopping) of Rs 25000 on 14th September'14, order no.[protected].i received my ordered item on 22nd September'14 through first flight courier ( docket no. K[protected]) but when I opened that packing box, wrong item I.e. wrong watch was found, & the received watch was fake ( replica of some other watch) & cheap watch .then I sent a mail to watchcartz customer service I.e. [protected]@watchcartz.com . In response they sent a mail to me that the reversal of wrong item will be done soon but now nobody is responding neither the watchcartz.com site nor the customer service personal.Also all their contactable mobile no.s are switched off now.i request you to kindly catch these cheaters & save my money & other innocent people money from these frauds. contacts of thes frauds are: [protected] & [protected]. I also received a call from EBS support cell for payment information but now they are also not responding. their contact details are: [protected] I request kindly support me in my case I will always be greatful to consumer forum. Regards Vinod