Way2Online Retail — Duplicate & defective material supplied without proper invoice

Address:Hyderabad, Andhra Pradesh, 396210
Website:www.whaaky.com

I have booked sony power bank through Whaaky.com on 4th oct'2015, which offered 2 Sony 10000mAh powerbank at a Rs. 949 by cash on delivery mode.I have received the same on 7th oct'2015. After receiving the items one powerbank does not work and another one can carry charge maximum upto 10 minutes, most importantly there is no informal invoice neither soft copy nor hard copy provided by the shopping portal. Apart from this I have cross check original sony power bank at retail shop it was more heavier than supplied one. After that I lodge a formal complain to the website customer complaint cell and trying to reach them through phone several time.But on one is working.So I bound to lodge complain to Indian consumer complaints forum for proper justice. Please refund the money as soon as possible. order number: S80961688 Courier through: Javas screen shot of mail copy & image of package and material attached here.
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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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