[Resolved]  Whaaky.com / Way2Online Retail — replace my order or pay my cash back immediately to avoid unnecessary legal actions

Address:New Delhi, Delhi, 110009

I hav orderes mi 20000 mah two (2) powerbanks for rs.999 and paid cash on delivery rs.1150/-and received only one samsung 20800 mah for wat i hav paid which is a duplicate product which tat too is not working. I am very much disappointes and i[censored] r not going to replace the product immediately within two days or repay my cash immediately or else i will take legal actions against ur company. I need a immediate response from u. And i hav already filled a complaint before this and my oreder number is wh[protected]
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Nov 26, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2018
Whaaky.com / Way2Online Retail Customer Care's response
Dear Uma Devi samraj

Kindly provide us with the images of the product along with the packaging cover of Whaaky.
After verifying the images we will proceed further.

Thanks & Regards
Whaaky Team.
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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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