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Whaaky.com / Way2Online Retail

[Resolved]  Whaaky.com / Way2Online Retail — product received is different and is not working

Address: Gulbarga, Karnataka, 585102

I am shweta and I had ordered MI power bank 20000mAh with order number [protected] but I have received some other product Samsung power bank 25000mAh and they have not included the connector with that and also it is not working at all so please get return it back and pay my money back as soon as possible and also please initiate the return process soon
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Nov 30, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Oct 26, 2018
Updated by Shweta Havldar I had ordered MI power bank 20000mAh with order number [protected] but I have received some other product Samsung power bank 25000mAh and also it is not working so please get return it back and pay my money back

Oct 26, 2018
Updated by Shweta Havldar I had ordered MI power bank 20000mAh with order number [protected] but I have received some other product Samsung power bank 25000mAh and also it is not working so please get return it back and pay my money back I have also called to that customer service number but call dint connected to them I this it is a fraud company so please help to get my money back
Verified Support
Oct 29, 2018
Whaaky.com / Way2Online Retail Customer Care's response We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a refund. As per our refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to initiate a refund.
whaaky.com
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for refund of the same.
2) Kindly do not forget to mention the order number
3) The product that is being returned to us should come in its original packaging.
Regards
Team Whaaky
 
2 Comments

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Comments

I ordered MI power bank but i got another power bank and they are not of good quality.why display the photos of mi power bank and deliver another product with no such quality.

Reply
Dear wheeky I have ordered Mi power bank 20000mh the payment is also successfully done but iam not reciving the delivery details and also iam not able to track the order status plz take action immediately plz
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