West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Dear sir, my consumer id:[protected], i electrict bill paied date: 14.01.2015. But my bill presently shows this wbsedcl website. Please chake this...
My bill details is -
Transaction id: bsbi[protected]
Date: 14.01.2015 10:24:47
Payment gateway: billdesk
Billing office: fulbari customer care center
Bp. No: [protected]
Consumer id:[protected]
Name: md. Alauddin sk
Invoice number:[protected]
Bill paid for: jan2015-mar2015
Payment mode : e-payment
Received: rs. 963.00

My consumer id is[protected].09/01/2015 this date I paied my electric pill by e-payment. But my bill still show this WBSEDCL website. My bill details is- Transaction ID: BSBI[protected] Date: 09.01.2015 11:25:46 Payment Gateway: BILLDESK Billing Office: FULBARI CUSTOMER CARE CENTER BP. No: [protected] Consumer Id:[protected] Name: MD.HABILUDDIN Invoice Number:[protected] Bill Paid For: JAN2015-MAR2015 Payment Mode : E-Payment Received: Rs. 681.00 Please solve my problem

Sir, we are facing frequent voltage fluctuations in our area (Bansdroni, ward number: 113) for the past 10-15 days. Few other flats and house supplies are also showing the same, so it must be some problem at wbsedcl side. As a result of these fluctuations, electrical devices are not working properly and some of them got damaged. Waiting for an immediate action from wbsedcl.

I Shyamal Aich applied for a new connection on 24th Dec'2014 which reference id is[protected], its payment was made by Internet banking transaction id issBSBI[protected].it was processed under Burdwan CCC which is wrongly entered by me, actually it will be under Katwa CCC, , please take necessery step about this and tell me how can i resolve this prob lem as soon as possible..my Contact no is:[protected], , And mail id is:[protected]@gmail.com

The Superintendant 28/12/2014 Garia Customer Care Centre West Bengal State Electricity Distribution Centre Limited Hindustan More Garia Main Road Kolkata: 700084 Dear Sir, Re ;- Wrongful return of cheque causing immense harassment to myself, PRABIR DASGUPTA ID No. [protected] South Kumrakhali, P.O. Narendrapur, 24 Parganas (South). With reference to the above I like to mention that I have deposited my cheque No. 277450 Dt. 13/11/2014 for Rs.3856/- (Being the payable billed amount) drawn on United Bank of India, Narendrapur Branch, at your office on 13/11/2014. Suddenly on 12/12/2014 your office informed me over phone that my cheque has been returned and I have to deposit Rs. 4060/-(Four thousand sixty only) in cash to avoid disconnection. I rushed to your office immediately and deposited the said amount in cash to avoid such undesirable situation. I was given my cheque back along with a return memo signed by Axis Bank showing the reason “ Funds Insufficient “ To my utter surprise I just cannot understand why and how the cheque has been returned when I have maintained sufficient balance in my account and the return memo has been signed not by the Drawee Bank Branch, i.e, United Bank OF India, Narendrapur, but by Axis Bank. It is a puzzle to me how a return memo can be prepared without apparently non-presentation to the original drawee Bank. It will not be out of context to inform you that I have made the bill payment through cheque for near about two decades and never has such incident occurred in my life .Being a retired Bank Executive I know the actual and legal consequences for a dishonor of cheque on account of “insufficiency of fund “.For your further information there was available balance of more than Rs. 40000/- in the account during the whole month of November, 2014. I hereby enclose a letter from United Bank of India, Narendrapur—that will speak for it. I also enclose photocopies of a) the bill, b) the cheque, c)the cheque return memo, d)two cash deposit receipt No.[protected] for Rs. 3960/- and receipt No.[protected] for Rs. 100/- (Total amount Rs. 4060/- Four thousand sixty only ) The whole matter is not only unfortunate, but also has landed me in total disgrace and humiliation as follow:- 1) The incident has questioned my bonafide, goodwill and reputation. Moreover, as a senior citizen I think I have been subject to immense harassment without any fault of mine. 2) In effect and as a result, I have been unnecessarily forced to pay Rs. 204/- (Two hundred four) extra as fine and disconnection and reconnection charges. 3) A restriction has been imposed upon me barring my use of cheque payment of bill for one year onwards ---which I consider to be an undue punishment and infringement of my right as a customer. Under the circumstances, I would request you to please enquire into the matter, fix up the responsibility (me or United Bank of India or Axis Bank ---whoever it may be) and inform me of your findings citing your steps to ameliorate my above three grievances. Hope to be favoured with an early reply so that a senior citizen like me is not subject to further harassment of knocking at the door of some other higher authority seeking justice. Thanking You Yours faithfully, ……………………………….. (PRABIR DASGUPTA) Telephone No:[protected]

I paid the bill through Debit card on 17.12.2014 (Bill amount - Rs. 2295.00) [Transaction ID: CTX[protected] ]. Bank debited the said amount but receipt from WBSEDCL portal ''Your payment has been successfully processed.". But when I open the WBSEDCL portal, due bill till displayed in the screen. WBSEDCL mail given below Transaction ID: CTX[protected] Date: 17.12.2014 11:07:14 Payment Gateway: ICICI (Card) Billing Off: MATANGINI CUSTOMER CARE CENTER BP. No: [protected] Consumer Id:[protected] Invoice Number :[protected] Bill Paid For : DEC2014-FEB2015 Received : Rs. 2295.00

I, Kanan Munsi, beg to state that Smt. Namita Roy, residing at W/o. Late Hiranmoy Roy, Mahaprabhu Para, Ward No. 16, 2nd Lane, P.O.- Ranaghat, Dist. - Nadia, Phone No. - [protected], has applied for domestic connection. It is noted that she has no proper road for getting domestic connection. Connection is possible only over our Paternal Property. WBSEDCL Officials should know that any domestic connection is given to a consumer after the verification of legal documents (like PARCHA, DALIL, etc.) of the premises over which the connection is provided. Moreover I need to add that the total problems has been created by the WBSEDCL, lead to unconstitutional affair. Please take necessary and urgent step in order to provide constitutional right of a village dweller. Thanking you Kanan Munsi [protected]

I, Abhijit Debnath, Developer of Manindra Apartment, 20, Deshbandhu Road, New Barackpur, Ward no. -11, Kolkata - 700131, Phone No. - [protected], have applied for Construction power on 25.04.2014 (Application No. [protected]) and permanent connection on 25.04.2014 (Application No. [protected]) under New Barrackpore Customer Care Centre for our constructed flat. But still now we have not got any construction power. It is ridiculous. Our construction works is running through rental Generator connection. Details are under follows : Note Sheet of Bidhannagar II (D) Division - NBGS/NS/14-15/52 date 29.04.2014 Received in DM Section Asstt. Manager (HR & A) BNDD-II Madam Nabanita Chowdhury Note Sheet no. 592, date 10.06.2014 send to RM on date 22.07.2014 Then there is no feedback still today. Pls. take a necessary step as early as possible. If no action is taken, we will go to the Higher Authority for legal steps. Thanking you Abhijit Debnath

My consumer ID is[protected]. On 10.12.2014 I paid my electric bill by e-payment an amount of Rs.2208/- (Rupees Two Thousand Two Hundred Eight) only yet my bill shows this WBSEDCL website unpaid. ( It shows no online payment history available). I got an email and also a mobile massage from WBSEDCL Admin Portal in which it shows that the payment successful. Online Bill Payment Details are as follows:- Transaction ID: BSBI[protected]. Transaction Status:Success. Date-10.12.2014 12:16:46. Payment Gateway: BILLDESK, Billing Office:- KHAMARGACHI CUSTOMER CARE CENTRE. BP No.:[protected], Consumer Id:[protected]. Name:- TAPAN MALO, Invoice No.[protected]. Bill Paid For:- DEC2014-FEB2015, Payment Mode: E-Payment. Transaction Amount:-2208.00. Please do the needful. Thanking you.

Respectfully stating that myself, Pradip Das, Resident of Bankra, Saratpoly P.O.-Bankra, Dist-Howrah - 711403, applied for a new connectionApplication No-[protected], Consumer Id[protected]. on dated 10/11/2014 and the necessary deposits of Rs. 5755.00 also done by E -Payment mode.Afterwards, I was there at SALAP CCC-3135200 office of WBSEDCL on the very next day and they conveyed me, it will take 10-15 days to materialized the matter of its own.As per the commitment giver, again tried to contact them after 15 days on dated 24/11/2014 on the same SALAP CCC -3135200 office, but asked me again to come over there on the next week as the application is not showing on their system.Again tried to contact them after next week on dated 1/12/2014 on the same SALAP CCC -3135200 office, but asked me again to come over there on the next week as the application is not showing on their system.Therefore, requesting you to help me in this matter as I am being harnessed repeatedly..In this regard your king cooperation is highly solicited.

Sir, High Voltage 11000 volt Line (without underground or cover cable) pass in village (most populated place) by force & illegally. Pl's stop This connection. Complaint Local Supply Station & D.E Office. Thank U Our Location:- P.O + Village - Matiari, District:- Nadia, P.S- Kaliganj, West Bengal

cunsumer Id:- [protected] Installation N0.[protected], Meter N0.-P1303591 To, The Station Manager, Kankinara, K/G/E Supply WBSEDCL, North 24 Parganas, West Bengal. Sub:- Letter of Complaint to The WBSEDCL for Excess Billing. Sir, I am quite surprised and quite shocked to receive the electricity bill amounting Rs. 11, 748 against electricity consumption for the last three months at my residence, to receive such a heavy electricity bill. Needless to say there has been some anomaly or breach of duty. I am quite disturbed how such an exaggerated amount in bill could have been reached. You are well aware of the fact and circumstances that I purchased the existing property and changed the name in the year 2012 and since then all my dues are clear, the outstanding bill which shown on the bill Rs. 10199 which is very high for the person like me being a retired employee of Kankinara Jute mill located in North 24 Parganas . I would be highly obliged if you could settle this matter in accordance with the provisions to the satisfaction of your customer. Please rectify this mistake so that I can pay the actual amount. Thanking you in anticipation.Yours faithfully, Nawal Kishor Prasad, Kankinara, BL-N0.-15, H/N0.-16/1 North 24 Parganas, W.B. Mobile no.- [protected]

Though I have been paying my electric bill regularly whatsoever but it is a great tension for me when I have received my electric bill on different mode and tariff when my house is closed and no power is being used. we are not staying here from last three months due to some unavoidable circumstances as a result of which no power is being used by us for our home but still we have been asked to pay nearly a sum of rupees 1900 as our current bill. we have already submitted a letter requesting to charge the minimum amount for "meter" but still we have received bill of such huge amount. sir, i would request you to take action and do favourable decision with respect to my complain. our home can be inspected any time by the local representative, if required. souvick Dey consumer ID[protected]

I applied for temporary connection on 14/06/2011 and security deposit of Rs.3020/- & S/C charge of RS.185/- was deposited with WBSEDC at KOLAGHAT on the same day.I waited months together but neither the connection was given nor any communication was sent to me regarding the fate of my application in spite of my regular follow up with KOLAGHAT CCC.I brought the fact to kind notice of The R.G.R. O.& S.E..(Com), WBSEDCL Tamluk, Dist. Purbamedinipur.for justice against deliberate non implementation of temporary connection and appealed for refund of the security deposit & S/C charge with accrued interest and The R.G.R.O.& S.E.(COM) were kind enough to hold hearing and passed order directing The A.E.& S.M, Kolaghat CCC to refund the S/D & S/C along with accrued interest within 90 days from the date of submissinn of original cash deposit receipt.I submitted the original cash deposit receipt to Kolaghat CCC on 24/07/2013 but I have not received the refund till to day.I informed the fate of the hearing order to The R.G.R.O.& S.E.(COM), TAMLUK, on 25/03/2014 but till to day no remedial measure has been taken against violation of the ORDER by any authority whatsoever. I want justice and refund of the money along with accrued interest with out further delay. Regards, JAYDEB DAS, Vill.HAKOLA, P.O. MECHEDA, Dist. PURBA MEDINIPUR. Money receipt no.15439 dt.14/06/2011 for Rs.3020/- & no.15438 dt.14/06/2011 for rs.185/-

Respected sir/mad, I am Dulal chandra maity, village -alangiri, p.o.- alangiri, p.s.- Egra, Dist- purba medinipur. I have alredy registered a complaint against above mentioned company but till now did not get any response . Please help me.

For last 3 months I have received my Electric bill amount TRIPLE times than the regular . I think there will be some defect in my Meter . I request you to check my meter earliest before the next bill generation . Thanking You!!!. Regards, Ayswarjya Karmakar Mobile no - [protected] Consumer Id[protected] Meter No - B2433085 Installation no[protected] Address: Sapphire Garden, Flat - A2, Block-1 Rajarhat, Kajial Para, Kolkata-700135

When the Micro Oven is in operation the voltage is dropping too much and recouping on switching off the Micro Oven. previously it was not happening. Recently while cutting the tree leaves in my next house the line was electrified and get corrected from your end.And problem of our house started.

I have complained on 27th june, 2013 about replacement or remedy of my stopped faulty electric meter and the meter reading person also checked and accepted the faultness of my stopped electric meter . I have applied for replacement of stopped meter at Asst Engg, WBSEDCL, BALURGHAT, D/D, pin-733101.my customer id is[protected] and meter no is[protected]. I have inquired lot of timesbut no response.Till date no replacement has done. in this connection an effective steps are highly be solicited and needed for better service and taking necessary solution of customer harassment and problem due to irresponsibility of the concerned authority.

I, having consumer ID[protected], paid the bill for the month of Nov, '14, vide invoice no.[protected], dated 08/11/14, through net banking on 17/11/14. Bank deducted the amount of Rs 1560.49 against the bill of Rs. 1556. But unfortunately the bill has not been paid to the concerned company after 72 hours too. Please help to get the bill paid.

MY CONSUMER NO.[protected]. I WANT TO REGISTER OF YOUR SITE.BUT I DO NOT KNOW MY INSTALLATION NO. I CALL OUR ECECTRICITY BRANCH OF BIRSINGHA. BUT NO. RESULT. PLEASE PROVIDE MY INSTALLATION NO BY MAIL OR PHONE. MAIL ID [protected]@gmail.com PHONE NO. - [protected]