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WeChat Complaints & Reviews

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1.1
Updated: Apr 14, 2023
Complaints 110
Resolved
23
Unresolved
87
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K
kritikaasharmaa10
from Meerut, Uttar Pradesh
Jan 31, 2015
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Address: Jaipur, Rajasthan

Dear team There is ID : pillodogck This is my humble request to you to kindly block this person from we chat He has my fake photos he is providing my number which he took making my frndz profile . He has given my number to all the boys ... I just got 150 missed calls from all odd numbers Please please block this profile
+5 photos
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    N
    namratha raj
    Jan 23, 2015
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    Address: Mysore, Karnataka

    I have been receiving SMS from WeChat since yesterday, 22 Jan 2015, asking me to download the app on my phone. Within the last 24 hours, I have received over 500 SMS from DM-WECHAT and BW-WECHAT I'm unable to block these messages since there is no valid number. I have even sent an email to [protected]@wechat.com, but havent received any reply from them. Finally, I got fed up and downloaded the app... but still the SMS havent stopped. I'm getting 2 SMS every 10 minutes! I am seriously considering suing WeChat for mental harassment.
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      T
      Thanzeeh
      from Salem, Tamil Nadu
      Jan 22, 2015
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      Address: Chennai, Tamil Nadu

      User ID : thanzeehkhan. Above mentioned user id is not used more than 6 months. Now I forgot my password. I didn't registered my mail id & my number. I failed to reset the password. Please help me to reset my password. My mail id is : thanzeeh.[protected]@gmail.com [protected]@yahoo.com Please do needful ASAP
      +1 photos
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        A
        Arzooo Ahmed
        Jan 17, 2015
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        Address: Jaipur, Rajasthan

        Dear sir ... Greetings . this is arzoo here, This is to bring to your kind attention that somebody allegedly using my photograph over a fake account and its causing me stress and I am afraid he might will use it somewhere else also so please provide me the details of the person so I can report the issue to police .And the account should be barred asap!!!
        +1 photos
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        Delay of Redemption Amount

        My mobile no is [protected] ... today morning i redeemed an amont of rs . 50 . it has been so far 8 hrs since i redeemed .. bt i m yet to recieve the balance in my mobile so i request u to look after it and do the needful
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          A
          aneeskk
          from Vijayawada, Andhra Pradesh
          Jan 16, 2015
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          Address: Thiruvananthapuram, Kerala

          Sir Am used wechat for 1 year, but now am banned, last am used 2month before.after my phone was damaged, now i got new phone But i cant relogin that, it show tempoperaly banned, I kindly request you to send what's the reason and solution for that.
          Jan 16, 2015
          Updated by aneeskk           aneeskakkodi this is my wechat id
          View replies
          Sir
          Am used wechat for 1 year, but now am banned, last am used 2month before.after my phone was damaged, now i got new phone
          But i cant relogin that, it show tempoperaly banned, I kindly request you to send what's the reason and solution for that.
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            B
            Biru Sinha
            from Kolkata, West Bengal
            Jan 12, 2015
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            Address: Kolkata, West Bengal

            When I first tried to create an account, my number was already registered under the name "Piloku" from China. I was surprised and I tried to retain my account and was successful but in the second login attempt, I was blocked from the service and my account was compromised. I tried again to retain my account but I couldn't. There is always one problem or the other in accessing my account.
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              A
              aki_pari
              from Mumbai, Maharashtra
              Dec 27, 2014
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra

              my name is Akash Athawale... wechat d app is good bt please provide the sign so we can understood d person wid whom we want to talk is online, provide 2 ticls so we get know d person read our msg also provide typing word at top when dat perosn is on nd giving respond ...wechat plz add dis facilitys in u r app hope dis facilitys available sooon
              Aug 14, 2020
              Complaint marked as Resolved 
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              shaking problems

              In my we chat account im facing some shaking problems when iam shaking I only get nearby peoples please check it make it clear
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                L
                lavesh003
                from Anand, Gujarat
                Dec 24, 2014
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                Address: Anand, Gujarat

                Hiii my name is lavesh patel and my we chat id is Lavesh_143 and i have 70rs wechat reward but when i try to reedem balance from we chat i get 3 option then i choose paytm but the paytm link doesn't work to generate referal code so fix this problem as soon as possible.
                +1 photos
                WeChat customer support has been notified about the posted complaint.
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                not giving 50 rs recharge

                sir you dont give me my 50rs recharge on wechat offer. please sort out the problem and credit me my balance.
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                  R
                  rohit sarvakar
                  Dec 16, 2014
                  Resolved
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                  Resolved

                  Address: Ahmedabad, Gujarat

                  HI...I AM ROHIT PARMAR. I HAVE RECEIVED FREE TALK TIME BY USING WE CHAT OFFER. BUT THIS TIME WE FACED MUCH PROBLEM TO GET FREE RECHARGE. ACCORDING TO UR OFFER, WE CAN REDEEM ATLEAST 50/- BUT ITS WRONG. I AM NOT BEING ABLE TO REDEEM MY 50/- BALANCE TO GET UR VOUCHER CODE. ITS SAY THAT UR VOUCHER IS VALID FOR ON 70/- RECHARGE. WHAT SHOULD I DO. NOW I APPLIED FOR 50/- BALANCE AND THIS BALANCE WILL BE LOST ITSELF IF IT IS NOT APPLIED.I HAVE 9 MOBILE IN MY FRIENDS GROUP, AND WE ARE ALL FAIL IN GET REDEEM UNSUCCESS AND LOST BALANCE, WE HAVE GOT BALANCE EVERY TIME. BUT THIS TIME WE HAVE FACED MUCH PROBLEM. IF IT WILL BE HAPPENED THEN WHO WILL BE USE..
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  WeChat customer support has been notified about the posted complaint.
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                  I hope u will solve my problem. ...

                  not successful redeem and lost balance - Comment #2092689 - Image #0
                  Reply
                  Wehat cheated users in the name of free recharge. Paytm allows only one recharge per mobile. Second recharge not allowed. Lot of recharge codes become waste as not usable. Very disappointed. Wechat should do somerhing to avoid bad name / image.
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                  misuse of mobile number

                  Someone is misusingvmy mobile number -[protected] on wechat and the id is sanak13 plz block this id.
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                    N
                    Narendra Sidhwani
                    from Jabalpur, Madhya Pradesh
                    Dec 15, 2014
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                    Address: Gwalior, Madhya Pradesh

                    I HAVE RECEIVED MANY TIME FREE TALK TIME BY USING WECHATING OFFER. BUT THIS TIME WE FACED MUCH PROBLEM TO GET FREE RECHARGE. ACCORDING TO UR OFFER, WE CAN REDEEM ATLEAST 50/- BUT ITS WRONG. I AM NOT BEING ABLE TO REDEEM MY 50/- BALANCE TO GET UR VOUCHER CODE. ITS SAY THAT UR VOUCHER IS VALID FOR ON 70/- RECHARGE. WHAT SHOULD I DO. NOW I APPLIED FOR 50/- BALANCE AND THIS BALANCE WILL BE LOST ITSELF IF IT IS NOT APPLIED.I HAVE 6 MOBILE IN MY FAMILY AND 4 MOBILE AT MY WORK PLACE, AND WE HAVE GOT BALANCE EVERY TIME. BUT THIS TIME WE HAVE FACED MUCH PROBLEM. IF IT WILL BE HAPPENED THEN WHO WILL BE USE UR SERVICE NEXT TIME. PLEASE SOLUTE OUR PROBLEM...
                    WeChat customer support has been notified about the posted complaint.
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                      M
                      mampi
                      from Kolkata, West Bengal
                      Dec 2, 2014
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                      Address: Kolkata, West Bengal

                      my call option is not working in wechat...i am not been able to call anyone...and i am not recieving also anyone's call...i have checked my internet connection ..all is working right...but my call option is not working in wechat...please solve my issues immediately.
                      WeChat customer support has been notified about the posted complaint.
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                      REWARD-2 BALANCE

                      NO BALANCE FOR TODAY AS ON 11.12.2014 IN PAYTM VOUCHERS
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                      reedem balance remove problem

                      Dear sir/madam, my reedem balance was 120 rs, Bt now 20 rs is Looking only please provide me my old balance
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                        C
                        Chirjeev Singh
                        from Delhi, Delhi
                        Dec 1, 2014
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                        Address: New Delhi, Delhi

                        I am chirjeev singh my we chat registered no. [protected] i had last 50 rs in my wechat a/c i redeemed it but didnt received balance till now i want my 50rs .you are making people fool out of them first they do their task and after that not giving recharge
                        WeChat customer support has been notified about the posted complaint.
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                          U
                          ugupta100
                          Nov 29, 2014
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                          Address: Lucknow, Uttar Pradesh

                          My name is Utkarsh Gupta I am registered on wechat by [protected].I had 255 balance on my wechat account. And i redeemed 200. I also redeemed the last 50 but I didn't received the balance on my no. [protected]. Though online it is showing that the recharge has been done. Please refund my 50 rupees.
                          WeChat customer support has been notified about the posted complaint.
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                            J
                            jamini naik
                            from Pathankot, Punjab
                            Nov 27, 2014
                            Resolved
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                            Resolved

                            Address: Mayurbhanj, Odisha

                            I am inform you that yesterday(on Dt-26/11/2014) i have completed all the activity from mobile no-[protected], [protected], [protected], [protected], [protected], [protected] and from one wechat ID-bapinaik. But today when i check balance it show the old balance. so that kindly check at your level and solve the issue.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                            I CAN'T ACESS MY WE CHAT ID

                            There is always problem with my login id [gediyanilesh4004]. It is always log out and ask for recover with new mobile number. I always login with new mobile number. Please do need ful. Nilesh
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                              R
                              Ronak Shethia
                              from Mumbai, Maharashtra
                              Nov 25, 2014
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                              Address: Mumbai City, Maharashtra

                              i have done all activities i till i reached up to rs 50 i redeemed it and still i havent got my recharge my no is [protected]. and this would be my last time if i dont get my recharge i wont be using wechat anymore and will uninstall it for sure and will suggest my friends to do same
                              WeChat customer support has been notified about the posted complaint.
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                              Not recieved balance on 7th December

                              I have completed all the daily activities on 7th December and it is showing that I have completed all the activities but still not recreceived balance
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                              not work

                              Mara mobile ma ish apps na kam karta nahi ha ku . Model no. X2-02
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                                A
                                a.agarwal46
                                Nov 11, 2014
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan

                                I am facing same problem of balance deduction again. After completing daily activity of 10 November my we chat balance was 210rs but now it is showing rs 110 only for your help to resolve the problem i am adding screenshots. My number is [protected] We chat id ankit241194
                                +2 photos
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  L
                                  luxram
                                  from Chennai, Tamil Nadu
                                  Nov 9, 2014
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  Hi sir / madam my phone number is [protected] and wechat I'd is luxram93. I can't able to check my balance via recharge-->balance for the past few days.I had balance more than 200rs and please resolve this issue and I already sent screenshot in mail.
                                  +2 photos
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  WeChat customer support has been notified about the posted complaint.
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                                  my account had blocked it

                                  account no:[protected] name:gaurav sawant
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                                    A
                                    anshanjali7383
                                    from Delhi, Delhi
                                    Nov 7, 2014
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Hi! this is Anshu pandey i am having two account with you one is with the cont. no. [protected] and an other is with cont. no. [protected] according to your currecnt offer i did daily all activities like make 1 voice or video call and send sticker in a group and update 1 moment pick i earned 80 Rs in the account with [protected] and 50 with [protected] from you activities but before redeeming my balance got lapsed in [protected] only remaining balance is 30 Rs and in [protected] 0.00 Rs so kindly refund my earned balance which i got to watse my time and data on your app ...//////////////////////////////// Regarding Anshu Pandey Contact No. [protected] and Email id [protected]@gmail.com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      U
                                      umeshbhagat4u
                                      from Nashik, Maharashtra
                                      Nov 7, 2014
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                                      Address: Nashik, Maharashtra

                                      Sir, I am Umesh Bhagat, facing a problem. My wechat free recharge balance was 115rs on November, 5 but when i completed my daily activity of November 6 it showing free recharge balance only 25rs instead of 120rs.Please help me i am attaching screen shot which will help you.
                                      +2 photos
                                      WeChat customer support has been notified about the posted complaint.
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                                      1

                                      Wechat free recharge balance deduct. - Comment #2078463 - Image #0
                                      Wechat free recharge balance deduct. - Comment #2078463 - Image #1
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                                        A
                                        a.agarwal46
                                        Nov 6, 2014
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                                        Address: Jaipur, Rajasthan

                                        Sir, I am ankit agarwal, facing a problem. My wechat free recharge balance was 195rs on November, 5 but when i completed my daily activity of November 6 it showing free recharge balance only 50rs instead of 200rs.Please help me i am attaching screen shot which will help you.MO-[protected] UNIQUE ID :http://wecht.in/8ezst
                                        +3 photos
                                        WeChat customer support has been notified about the posted complaint.
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