WeChat — Wechat out top up

Address:48235
Website:www.wechat.com/en

I used wechat out topup on june 5th to buy 9.95usd airtime so that i can use it to make calls to other countries. The charge went through in my account, but no credit was shown in my account neither any coupon notes where delivered!!! I email to them using their wechat feed back and communication line and heard nothing back!@%&*.
It is now 2 weeks after my credit card was charged, i still cannot use wechat out to make a call... From a very disappointed google wechat out user!!!

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