| Address: | Wellness Forever Shop no 5 &6 Plot no 108, Sector 18 Ulwe Navi Mumbai | | Website: | www.wellnessforever.com/?utm_source=google&utm_medium=cpc&utm_campaign=Brand_Specific_SB_31st_Jul&gad_source=1&gclid=CjwKCAiAloavBhBOEiwAbtAJO7dNZ1zzWrWkbQqdXEcmISUkGQjQdvdZE6Qok6tosZh8jSFMcjF |
Subject: Complaint Regarding Lack of Discount and Bill Issuance
Dear Consumer forum,
I am writing to express my disappointment with the service I received at your pharmacy on 24.02.2024. Upon purchasing medicine, I was informed that your establishment does not provide the standard 10% discount mandated by law. When I raised this concern and mentioned that I would file a complaint, your staff reluctantly offered a 5% discount, citing a condition that the bill amount must exceed Rs 500 or Rs 1000 to be eligible for any discount.
Furthermore, I was denied a copy of my bill initially, despite it being my right as a consumer to receive one. Your staff claimed there was an issue with the printer. Only after insisting and threatening to escalate the matter to the consumer forum did they finally provide me with a bill, bearing number 131501.
I find this lack of transparency and adherence to legal requirements concerning. As a customer, I expect fair treatment and adherence to regulations. I urge you to address these issues promptly to avoid potential legal repercussions and maintain customer trust in your pharmacy.
I look forward to a swift resolution to this matter.
Sincerely,
MY
Wellness Forever
Shop no 5 &6
Plot no 108, Sector 18
Ulwe Navi Mumbai Was this information helpful? | 
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