West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

I've paid electricity bill amounting Rs 3691/- on 6 September, 2021 through the payment gateway billdeskbqr.[protected]@hdfcbank. The consumer id of the said transaction is[protected] in the name o[censored]ttam Kumar Rakshit belonging to WBSEDCL, West Bengal. The bill status displays it that the bill is not paid yet.

I have done my electric bill on 07/09/2021 at 11:06am by scan bill QR code through amazon pay, R.S. 478/- to wbsedcl account, billdekbqr.[protected]@hdfcbank my upi id is [protected]@apl and my bank reference id is[protected], my payment are successful but there till showing bill dew, and I am not getting my bill payment receipt .
As soon as possible please solve my problem and help me.

Power has been cut since yesterday.

I, Subham Saha, have paid on behalf of my father(consumer) WBSEDCL electricity bill for the month of sep 2021. I have used the QR code to pay the amount through Google Pay. But payment show failed. Money deducted my account Below are the details of the UPI payment.

Rs.1870 has been debited from account [protected] to wbsedcl billdeskbqr.[protected]@hdfcbank on 1st sep, 2021.

UPI transaction id[protected]

wbsedcl consumer id :[protected]
consumer name : Sankar Saha
consumer phone no :[protected]

Attached the screenshot grab from Google Pay.

Please help me to resolve this issue by refund the amount.

Consumer ID[protected]
Last Bill date 24/02/21, Reading Unites- 8972
Bill Period - March'21 - May'21
Amount - Rs.793, Paid On - 08/03/21
After That
Present Bill Date- 04/09/21, Reading Unites- 10331
Bill period- Sept'21 - Nov'21
Amount - Rs.10013.

Unite Consume - Present[protected]=1359 Unites
But WBSEDCL Billed 1009 Unites,
and 350 unites for June'21 - Aug'21 witch showing their web site but no one representative come for meter reading. They made the bill like mind.

if they billed monthly, my bill will be 1359 unites/6 month= 226 unites
Amount as First 102 unites @Rs 5.26 =536.52
Next 78 Unites @ Rs 5.86 = 457.08
Next 26 Unites @ Rs 6.73 = 174.98
[protected][protected][protected]
Total 226 unites Rs 1168.58 (Monthly)
For Six months Rs 1168.58*6= Rs 7011.48
But i have to pay more[protected]= Rs 3001
[protected][protected][protected][protected][protected]-------
if they billed quarterly, my bill will be 1359 unites/2= 680 unites
Amount as First 102 unites @ Rs 5.26 =536.52
Next 78 Unites @ Rs 5.86 = 457.08
Next 120 Unites @ Rs 6.73 = 807.60
Next 300 Unites @ Rs 7.23 = 2169.00
Next 80 unites @ Rs 7.32 = 439.20
[protected][protected][protected]-
Total 680 unites Rs 4409 ( Quarterly)
2 Quarter = 2*4410= Rs 8820
But i have to pay more[protected]= Rs 1193
So, therefore i earnestly request to you i want monthly bill, if not possible they show me the rules o[censored]nite reading, i want to know monthly or quarterly! if quarterly, why they didn't come to take reading unite. Not six month at a time and cloud not pay extra amount .

I lived in Shyamnagar neherumarket area, where everyday power cut is mandatory.Not a single day will pass without power cut.

Another issue is In our area majoriity families are using Ac.Thats why after evening low voltage is a issue.

This 2 topics are serious concern at our area.

I will highly obelized i[censored] people look into the matter from the WBSEDCL company end.

Thanks & Regards,
Shantanu Bhattacharya.
Neheru market, Shyamnagar.
West Bengal.
743127

I have paid my WBSEDCL electricity bill for the month of September 2021 on 2nd September, 2021using VIDYUT SAHAYOGI app and payment was done via PHONE pe apps linked with SBI account. A bill of Rs 441 has been
deducted from my SBI account on 2nd September but WBSEDCL says thay have not got the payment from bank. What shall I do no? No refund is come from any one? Question is who will make me the refund WBSEDCL /Phonepe/SBI?transaction id is-T2109021548188349879507 and UTR no is[protected].

Ghaiwbsklz zbz

Respected sir, my name is Darajan Bibi, i live in sarojit colony hamiltonganj.In our area every time low voltage problem.Many times in our areas people petition given to kalchini electric distribution company but still now my problem is not solved.Newly bpl family electric connection given in our area so, connection exceed but distribution transformer not been changed and heavy powerfull transformer given in our area.Please solv this low voltage problem permanently in our area otherwise I going to our honourable chief minister office cmro.

I've paid the electricity bill through Google Pay using the QR code which was given in the bill. The amount was paid on 30th Aug, 2021. But it is not reflecting in the download payment receipt area in wbsedcl site. Please look into the matter as soon as possible. Attaching the screenshot of my payment as a proof. I also didn't get any message after completing my payment. It is also showing under pending payments although I've already paid. Kindly refund my amount so that I can pay again from Wbsedcl website. And kindly don't provide the QR code with the bill if it doesn't work.

I have received an unexpectedly high electric bill for 3 months (July 2021- September 2021). We do not have any AC.

Our average per month is Rs. 245 but we received this time is Rs. 864 !
Almost 3.5X extra.

Many other people in my neighborhood received the same kind of high bills. I have lodged a complaint but they have removed my complaint.

Docket number:

39253478
41489131

Their telephone line does not work. They have no email to contact.
We want a refund or adjustment with our next bill.

Powercuts are so so prevalent in my area that I am failing to do my work, failed in interviews.

It's about 10 loadsheddings for 1 hour each.

Many many calls but no resolution in time.

Service that doesn't reach on time is a wasteful service. I hope they know it.

Wbsedcl has given me over 15000 bill for 3 months when my usual 3 months bill is 4900 max, last year they charged me over 12000 for 3 months after puja,

This is pure ransom money and direct extortion and it does not matter who or how many times you complain once a bill is generated even if wrong the company will force you to pay the bill or they wi disconnect the connection this is a crime
The electric department is making Hugh profit and they mercessly charge ridiculous amount from public to enjoy their biryani party at evening ..

WBSEDCL has given me 13000 rs Bill for 3 months of summer when my usual bill comes around 4500, last year too I was given 12000 rs Bill for 3 months after puja. The electric company is simply extortioning the public to fill their pockets, the service and everything is absolute gutter, the staff at monpur electric supply treat people like dogs and they expect absolute respect from public.

This is not electric bill anymore this is ransom bill, pay the bill or we will disconnect your electric.connection that's extortion and ransom

Dear Concern,
Myself Abul Hasan, a resident of Lohapur, Birbhum. I applied for an electric new connection in the name of my mother named Murshida Bibi on 19.10.2019. My application number is [protected] and registered mobile number is [protected] . I Also visited our nearest electric office (Lohapur) several time (more than 15 times) but no further action taken. I also register complaint in their website but they closed it without taking any action.
It's almost 2 years over. But still didn't get the connection. Please do the needful. I'm waiting for a positive response.
Best regards and thanks.
Abul Hasan
Mob:[protected]

Sir,
Please correct my address as the bill is coming with two flat names. I am facing problems while using this as my address proof.
My proper address-
284 S.N.Banerjee Road, Basundhara Apartment, 2E, New Barrackpore, Kolkata- 700131.
Thank you,
Susmita Sen,
Kolkata.
Consumer Id[protected].

Dear Sir/ma'am,

I MD. Yusuf residing at ashraf nagar, buddha mandir road, sevoke road siliguri-734001, I would like to bring attention, that my consumer no.[protected]. From last 1 year I am receiving excess bill, earlier the bill was about 50% less then nowadays bills.
It might be due to fault in meter or some other reasons.

Request you to look into this.

Regards
Md Yusuf
[protected]

Sir,
Payment for electrical bill Rs 3362 was done via Paytm using the QR code on the bill on 11th June 2021.
Payment receipt couldn't be downloaded from the Wbsebdcl site.
And not reflected in my account .Also the company is now warning for termination of the connection.
We have already paid the amount .kindly look into please.
Attaching the screenshot of the payment via Paytm as proof.

I've paid the electricity bill through paytm using the QR code which was given in the bill. The amount was paid on 11 June 2021. But still it is not reflecting in the download payment receipt area in wbsedcl site. Please look into the matter as soon as possible. Attaching the screenshot of my payment as a proof. I also didn't get any message after completing my payment.
Now the company has sent a message for disconnection of the electricity line

Respected Sir,
I would like to draw your kind attention towards the fact that my parents (my father, a retired defense personnel) had been residing in the village Ramgarh, Chandrakona. This house in Ramgarh had the Transformer along with the 11 KV line lying within their premises. Now, it is a normal practice to engage people for cleaning and regular maintenance of the premises. On 21st Aug 21 at around 12 noon a person doing the cleaning and maintenance was electrocuted by the 11 KV line. Immediately he was rushed and admitted to local hospital in Chandrakona Town. Although by God’s grace, the person is safe and his life is out of danger. We would be grateful if you pursue this incidence to higher authorities, so that the Transformer along with the 11 KV line be shifted at my own cost.
In this regard I would also like to mention that we had been continuously applying for the aforesaid cause since 28th May 2016 in anticipation of such accidents (attached herewith the previous applications). I am compelled to state that - I would thank you from the bottom of my heart if this 11 KV line along with the Transformer be shifted before anybody loses his life.
Thanking You

Yours Faithfully

Arvind Pan,