West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

I have taken a commercial connection for Business purpose but the electricity was not permanent either it was low voltage or there was no electricity there was not a day that electricity will stay and better i need solution

My Consumer I'd[protected]
Payment through Phonepe Amount Rs3863/-
Date- 24/06/2021
UTR No.[protected]
Complain about: Bill amount not updated they said they don't recieved any money from me

Consumer Name: Haraprosad Roy.
Consumer ID :[protected] .

I paid the bill amount of Rs. 3624.00 for the period Jun'21- Aug'21 through Google Pay by directly scanning the QR code, given in the bill on 10th Jun. Google Pay shows that the payment is completely successful, but WBSEDCL has not confirmed it till now( UPI Transaction ID :[protected].
The due date is tomorrow( 18th Jun).

The screenshot of Google Pay transaction receipt is attached for your reference.

I am a resident of 50th lower toong road...there is power loss since this morning... Kindly send ur technician to the site.
Adress 50th lower going Soong road below chowrasta, 734101, west Bengal.u can reach to my no [protected]
Please call ASAP

O
Sri Sanjoy Kumar Bhunia
Chief Engineer
Customer Relation Management Cell
Bidyut Bhawan, Gr Floor, Block-A, Karunamayee, Saltlake, Kolkata-91

Sub: Complaint on an exorbitant bill without taking meter readings of the bill periods June'21 to Aug'21
Ref: My Docket No. 38476108, Consumer ID:[protected], Meter No. T03022029, INST NO: 23834276

Respected Sir,

With due...

Sir/Ma'am,

This is to inform you that I used Google Pay QR code scanner to scan the QR code printed on my electricity bill and was able to complete the transaction. I am attaching all the details of the transaction with this mail for your reference.

Even though the transaction was completed on June 7, 2021, the WBSEDCL site and the Vidyut Sahyogi app are still showing the bills in the pending category and there's no way to know whether the transaction was acknowledged.

The consumer details are provided below.

Name: Ranendra Nath Banerjee
Consumer ID:[protected]
Amount Paid: Rs. 5220
Bill Period: June 21 - Aug 21

Yours Faithfully,

Arghya Banerjee
S/O Ranendra Nath Banerjee
Email ID: [protected]@gmail.com
Reg. Mob. No: [protected]

Respected Sir/Madam,

Greetings for the day..
I am quite surprised to receive such a heavy electricity bill (Rs3958.00) . Needless to say there has been some anomaly or breach of duty. Either the meter readings have not been taken properly or our meter is faulty or there are some other issues.

I am quite disturbed how such an exaggerated amount in bill could have been reached. We do
not either stayed there or just visit once in a month. I am attaching my previous month bill amounts here (Mar-May, 2021 bill amount was Rs 133.00). You can easily understand and also will be surprised too. So I request you to have my meter checked and also get the meter readings confirmed. I shall be obliged to pay the bill till this dispute is settled if I am assured that the excess amount paid would be adjusted in my future bills.

I have also made a complaint through Vidyut Sahayak App. Docket No. : 38648777 .

Other Details:

Consumer number:[protected]

Name: Subhas Chandra Samadder

Phone : [protected]

Billing Off: Noapara CCC

Being a Retired State Goverment Employee it is highly recommended to fix this as this amount is abnormal in nature. I would be highly obliged if you could settle this matter by your kind intervention in accordance with the provisions to the satisfaction of your customer.

Thanking you..

PFA for reference..

With Regards,
Subhas Chandra Samadder

We are totally five hundred families residing in our locality. We are facing a severe problem of growing instances of power failure for the last three months in our locality.
In our locality there are many students who are preparing for their upcoming Board Exams as well as for other final examinations. But, this irregularity in electric supply is causing obstacles in their preparation. Sir, you also know, this year the summer is extremely hot so the old people facing it very difficult to tackle the problem. Also We are doing work from Home which is effecting our daily works and impacting job loss. The problems of current supply also lead to some other illegal activities in our locality.
We have already given many complaints to our local authority. They are always giving us empty promises and doing nothing. So kindly am requesting you to look into this matter personally. If you do the needful then I shall be very much thankful to you.

4-5 hours no current

In our village no power and single phasing every day problem for 12 to 15 hours. This is my last hope to solve this problem. Please please solve this problem.

Sir we are having very bad electricity service everyday it goes off for total 4 hours even weather is good. Our village is Baliadanga, P. S- BAGDAH, PIN 743251 N 24 pgns. Please kindly have a look on. Thanks

Sir i am from malbandhi, parsuli, jamboni, jhargram721503
Sir our village is too small and we are living on 15km away from our chilkighar powerhouse sir every night theay can't provide us electricity .

Sir we are verry unsatisfied and also verry unlucky sir please help us for bright our night and our bulbs in night, this complaint is my last hope sir

My consumer number is[protected]. My average electricity bill is 5000 but this time electricity department demanding advance bill of more than 10000. This is too high for a normal class family. Please check something is wrong in our bill.

I paid WBSEDCL electricity bill using GAPY
UPI transaction ID is
[protected]
Bank name - Bank Of Baroda
Account number - [protected]
WBSEDCL CONSUMER ID[protected]
WBSEDCL ACCOUNT NAME - Nila Chowdhury Chakraboy

The amount is deducted from my Bank account but in WBSEDCL WEBSITE the bill is due .
I cannot understand what should I do now.
Please as early as possible look into this matter and refund the money to my bank account .
THE AMOUNT IS 163
PAYMENT DATE - 8/6/21
PLEASE SIR/MADAM LOOK INTO THIS MATTER

Dear Team,

This is to inform to you that I m facing daily power cuts and facing low voltage problem across the day don't know what is the actual reason. When I call (*[protected]*) the electricity department they don't answer my call I m now frustrated with the power cuts and the electricity officers said they don't know why power cut and also argument with me and behaviour issue. He has not accepted any phone during the evening time. As a citizen, I am highlighting my issues and I hope most of the people's are suffering from this issue. There is no proper communication before they cut the power and they cut the power for 7-8 without prior intimation. In today's world where people should get the basic needs these people act carelessly and just provide false promise. They are trying to give power to villages but the fact is they can't even provide properly to big cities themselves. Worst service ever but no doubt its government service which by default will be the worst. I just want to say if you have the power to solve any problems please don't misuse the power.
We are really facing many problems for power cuts and fix the issue immediately basis.

Please audit this call and do the needful and take suitable action against him along with resolve the issue asap.

Consumer no:- [protected]
Address:- VILL + P.O. - JHANJIANANKAR, P.S. - NARAYANGARH, DIST. -PASCHIM MEDINIPUR, PIN - 721437Mobile no:- ‎+[protected]/ [protected]
Thanks & Regrads, Haladhar Ojha

Due to heavy rain and wind my power cut and meter box is broken.

I have paid by scaning the qr code on the spot bill. And also waited for 3 days for the bill receipt to get updated.

Please look into this matter urgently as the update did not take place.

Power connection in our area without any reason. Plz solved our problem my area pin code 743422

Power connection problem without any issues.

I m anup upadhyay complaing about low voltage in our area for last two days 03.06.2021 and 04.06.2021 .. on these days from 11 pm the electricity willl automatically low... we are facing so many problem for last two days in these summer days ... we have already complained about this matter with docket no.38349152...38355867

Please resolve this matter as soon as possible