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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Nov 19, 2025
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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 16

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B
Bodhirai
Jun 14, 2021
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Address: 50th Lower toong Soong darjeeling 734101

I am a resident of 50th lower toong road...there is power loss since this morning... Kindly send ur technician to the site.
Adress 50th lower going Soong road below chowrasta, 734101, west Bengal.u can reach to my no [protected]
Please call ASAP
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    Address: WBSEDCL, RAHARA CUSTOMERCARE CENTER, PHONE NO. 033 25238103,MISSION PARA,RAHARA, KOLKATA - 700118

    O
    Sri Sanjoy Kumar Bhunia
    Chief Engineer
    Customer Relation Management Cell
    Bidyut Bhawan, Gr Floor, Block-A, Karunamayee, Saltlake, Kolkata-91

    Sub: Complaint on an exorbitant bill without taking meter readings of the bill periods June'21 to Aug'21
    Ref: My Docket No. 38476108, Consumer ID:[protected], Meter No. T03022029, INST NO: 23834276

    Respected Sir,

    With due...
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    argban5krm
    Jun 12, 2021
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    Sir/Ma'am,

    This is to inform you that I used Google Pay QR code scanner to scan the QR code printed on my electricity bill and was able to complete the transaction. I am attaching all the details of the transaction with this mail for your reference.

    Even though the transaction was completed on June 7, 2021, the WBSEDCL site and the Vidyut Sahyogi app are still showing the bills in the pending category and there's no way to know whether the transaction was acknowledged.

    The consumer details are provided below.

    Name: Ranendra Nath Banerjee
    Consumer ID:[protected]
    Amount Paid: Rs. 5220
    Bill Period: June 21 - Aug 21

    Yours Faithfully,

    Arghya Banerjee
    S/O Ranendra Nath Banerjee
    Email ID: [protected]@gmail.com
    Reg. Mob. No: [protected]
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      S
      Soumyadeep Samadder
      Jun 11, 2021
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      Respected Sir/Madam,

      Greetings for the day..
      I am quite surprised to receive such a heavy electricity bill (Rs3958.00) . Needless to say there has been some anomaly or breach of duty. Either the meter readings have not been taken properly or our meter is faulty or there are some other issues.

      I am quite disturbed how such an exaggerated amount in bill could have been reached. We do
      not either stayed there or just visit once in a month. I am attaching my previous month bill amounts here (Mar-May, 2021 bill amount was Rs 133.00). You can easily understand and also will be surprised too. So I request you to have my meter checked and also get the meter readings confirmed. I shall be obliged to pay the bill till this dispute is settled if I am assured that the excess amount paid would be adjusted in my future bills.

      I have also made a complaint through Vidyut Sahayak App. Docket No. : 38648777 .

      Other Details:

      Consumer number:[protected]

      Name: Subhas Chandra Samadder

      Phone : [protected]

      Billing Off: Noapara CCC

      Being a Retired State Goverment Employee it is highly recommended to fix this as this amount is abnormal in nature. I would be highly obliged if you could settle this matter by your kind intervention in accordance with the provisions to the satisfaction of your customer.

      Thanking you..

      PFA for reference..

      With Regards,
      Subhas Chandra Samadder
      +5 photos
      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
      Jun 11, 2021
      Updated by Soumyadeep Samadder
      Please take such necessary action and intervene. As a retd. Govt employee it is not possible to pay this huge amount as electric bill. The surprising fact is we do not even stay there for which this abnormal amount has occurred in wbsedcl electric bill.

      Respective of the last few months the bill amount is increased by 27 times.

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        S
        Subhra Maity
        Jun 11, 2021
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        Address: Aharmunda, Kashipur,Narayangarh, Paschim Midnapore

        We are totally five hundred families residing in our locality. We are facing a severe problem of growing instances of power failure for the last three months in our locality.
        In our locality there are many students who are preparing for their upcoming Board Exams as well as for other final examinations. But, this irregularity in electric supply is causing obstacles in their preparation. Sir, you also know, this year the summer is extremely hot so the old people facing it very difficult to tackle the problem. Also We are doing work from Home which is effecting our daily works and impacting job loss. The problems of current supply also lead to some other illegal activities in our locality.
        We have already given many complaints to our local authority. They are always giving us empty promises and doing nothing. So kindly am requesting you to look into this matter personally. If you do the needful then I shall be very much thankful to you.
        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
        Jun 11, 2021
        Updated by Subhra Maity
        We are failing really helpless. We need urgent attention on this issue. Please please help us.
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          N
          Nayan Sen
          Jun 10, 2021
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          Address: Vill-Swargopur, P.O-Kharbona, P.S-Rampurhat,Dist-Birbhum

          4-5 hours no current
          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
          Please kisi electric technician ko vej dijiya current nai 4-5 hours sa
          Or customers care ve phone ka response nahi kar raha ha
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            A
            Avishekg@123
            Jun 10, 2021
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            Address: Vill-Poduma, p.o.-sihas, ps- kotalpur, dist- bankura , pin-722141

            In our village no power and single phasing every day problem for 12 to 15 hours. This is my last hope to solve this problem. Please please solve this problem.
            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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              Z
              ZEROiQ Gaming
              Jun 10, 2021
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              Address: Vill- baliadanga, ps- bagdah, pin 743251, N 24 pgns

              Sir we are having very bad electricity service everyday it goes off for total 4 hours even weather is good. Our village is Baliadanga, P. S- BAGDAH, PIN 743251 N 24 pgns. Please kindly have a look on. Thanks
              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                Abhishek8917
                Jun 9, 2021
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                Address: Malbandhi po- parsuli ps- jamboni dis- Jhargram pin-721503

                Sir i am from malbandhi, parsuli, jamboni, jhargram721503
                Sir our village is too small and we are living on 15km away from our chilkighar powerhouse sir every night theay can't provide us electricity .

                Sir we are verry unsatisfied and also verry unlucky sir please help us for bright our night and our bulbs in night, this complaint is my last hope sir
                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                  S
                  Saket Garodia 007
                  Jun 8, 2021
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                  Address: SPACE TOWN, F1, NEAR CHECK POST, SEVOKE ROAD

                  My consumer number is[protected]. My average electricity bill is 5000 but this time electricity department demanding advance bill of more than 10000. This is too high for a normal class family. Please check something is wrong in our bill.
                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                    P
                    Patrali chakraborty
                    Jun 8, 2021
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                    I paid WBSEDCL electricity bill using GAPY
                    UPI transaction ID is
                    [protected]
                    Bank name - Bank Of Baroda
                    Account number - [protected]
                    WBSEDCL CONSUMER ID[protected]
                    WBSEDCL ACCOUNT NAME - Nila Chowdhury Chakraboy

                    The amount is deducted from my Bank account but in WBSEDCL WEBSITE the bill is due .
                    I cannot understand what should I do now.
                    Please as early as possible look into this matter and refund the money to my bank account .
                    THE AMOUNT IS 163
                    PAYMENT DATE - 8/6/21
                    PLEASE SIR/MADAM LOOK INTO THIS MATTER
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                      C
                      Crazy Haladhar
                      Jun 6, 2021
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                      Address: Narayangarh, Westbengal

                      Dear Team,

                      This is to inform to you that I m facing daily power cuts and facing low voltage problem across the day don't know what is the actual reason. When I call (*[protected]*) the electricity department they don't answer my call I m now frustrated with the power cuts and the electricity officers said they don't know why power cut and also argument with me and behaviour issue. He has not accepted any phone during the evening time. As a citizen, I am highlighting my issues and I hope most of the people's are suffering from this issue. There is no proper communication before they cut the power and they cut the power for 7-8 without prior intimation. In today's world where people should get the basic needs these people act carelessly and just provide false promise. They are trying to give power to villages but the fact is they can't even provide properly to big cities themselves. Worst service ever but no doubt its government service which by default will be the worst. I just want to say if you have the power to solve any problems please don't misuse the power.
                      We are really facing many problems for power cuts and fix the issue immediately basis.

                      Please audit this call and do the needful and take suitable action against him along with resolve the issue asap.

                      Consumer no:- [protected]
                      Address:- VILL + P.O. - JHANJIANANKAR, P.S. - NARAYANGARH, DIST. -PASCHIM MEDINIPUR, PIN - 721437Mobile no:- ‎+[protected]/ [protected]
                      Thanks & Regrads, Haladhar Ojha
                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                        S
                        shakhar das
                        Jun 6, 2021
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                        Address: sukanta pally nawapara kanaipur 712234

                        Due to heavy rain and wind my power cut and meter box is broken.
                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                          Aritra07
                          Jun 6, 2021
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                          I have paid by scaning the qr code on the spot bill. And also waited for 3 days for the bill receipt to get updated.

                          Please look into this matter urgently as the update did not take place.
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                            S
                            Suman Sil
                            Jun 5, 2021
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                            Power connection in our area without any reason. Plz solved our problem my area pin code 743422
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                              S
                              Suman Sil
                              Jun 5, 2021
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                              Address: Vill - Bhabla Tanti Para

                              Power connection problem without any issues.
                              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                A
                                ak data solution
                                Jun 5, 2021
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                                Address: Bally,durgapur howrah
                                Website: WBSEDCL.in

                                I m anup upadhyay complaing about low voltage in our area for last two days 03.06.2021 and 04.06.2021 .. on these days from 11 pm the electricity willl automatically low... we are facing so many problem for last two days in these summer days ... we have already complained about this matter with docket no.38349152...38355867

                                Please resolve this matter as soon as possible
                                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                  D
                                  Duranta daman dhara
                                  Jun 2, 2021
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                                  Address: Vill - Harina Pas Dalbar, P.O. - Dhanghara, P.S. - Marishda

                                  Sir,

                                  My name is Debangshu Bikash Dhara,

                                  Address :-

                                  S/O – Lt. Prabhas Chandra Dhara,

                                  Vill – Harina Pas Dal Bar,

                                  Po – Dhanghara,

                                  PS – Marishda,

                                  Dist – Purba Medinipur,

                                  Pin – 721444,

                                  Mobile – [protected],

                                  This is to inform you that without our concern, your esteem concern install one transformer for Ganesh Sawmill in our personal land,

                                  We are not giving any permission for the same,

                                  So Sir, Now we are requesting you kindly remove the Transformer from our personal land,

                                  I shall be highly obliged if you kindly do the same,

                                  Thanks & Regards

                                  Debangshu Bikash Dhara

                                  Harina Pas Dal Bar

                                  Mob- [protected]
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                                    D
                                    DebrajSen
                                    Jun 1, 2021
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                                    Address: Kolkata, West Bengal

                                    1. I am a serving officer in the Indian Army.

                                    2. I own Flat No. 7C, Block-2 (Maple) at Rishi Ecoview, Rajarhat. However, the flat is not occupied and has always been under lock-and-key.

                                    3. My electricity consumer ID is[protected]. There are no pending dues in my account. My usual bill is around Rs 300/- for a quarter.

                                    4. For the quarter June-Aug, I have been billed an amount of Rs 18, 761/- (Rupees eighteen thousand and seven hundred sixty one only) which is very high. Also I received a message on my registered mobile phone that the electricity meter was inaccessible at the time of reading on 23/05/21 which is incorrect as the electricity meters are always accessible. Obviously, there has been gross oversight and miscalculation.

                                    5. As a law-abiding citizen, have paid the electricity bill for the month of June 2021 (Rs 6263/-); Invoice Number:[protected]. However, I request you to look into this matter and rectify this overbilling.
                                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                      Sibani Das
                                      May 29, 2021
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                                      Address: Baruipur

                                      I am Sibani Das. There are 2 connection line in my house. My consumer id is[protected] another id is[protected] in the name of Santi Ranjan Das. I have noticed that the main electrical supply line of my backside of house is horizontal instead of vertical. As the main electrical supply is now totally horizontal it is now inside of my house boundary. The tank water is falling directly to main supply line because the main line became horizontal. Moreover the main line condition is very poor and any accident may happen any time. If the line tears then my premises + we 5 residents will be effected. I am very afraid of the situation.
                                      Kindly arrange to make the main electrical supply line in correct position before anything goes wrong. The matter is very very urgent.

                                      Sibani Das
                                      Mobile [protected]
                                      Sukanta Pally PO Madarat, Baruipur Dist south 24 parganas
                                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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