West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

My consumer id[protected]
My name - Dilip Das
My home electricity bill of Rs.3042 for period of July to September, I successfully payment to WBSEDCL through upi...but till now in WBSEDCL website it show unpaid. Please help..I give details of transaction below--

Paid money to : Wbsedcl
Paid to : billdeskbqr.[protected]@hdfcbank
Date : 01:45 PM, 2 Jul 2021
Amount : ₹3042.00
Status : Success
Remarks : UPI
Bank Reference ID :[protected]
Transaction Id : APLAPa4Vn97XbErPJWyF2kudY4Z7PRqmgsK

Hi Sir/Madam,
I have made the payment for WBSEDCL Electricity bill for bill period July 21-Sept 21 through Google Pay. I scanned the QR Code provided on the bill and paid Rs 5175 on 3rd July 2021. Even though the payment is shown as successful at Google Pay and the amount has been deducted from my HDFC Bank Account, I did not get any confirmation SMS or Mail on my registered Email ID and Phone Number. The paid bill is not reflected in the WBSEDCL Website nor on Vidyut Sahayogi app. I am not able to contact their customer support even after trying repeatedly.

WBSEDCL Consumer ID:[protected]
Registered name: Subhas Chandra Basu

UPI Transaction ID:[protected]
Google Transaction ID: CICAgOCsnJnbfg

Yours Faithfully,
Sourav Basu
Contact # [protected]
Email ID [protected]@gmail.com

Very frequent power cuts in this area. Most of the time there's no reason. Power cut lasts for at least 2 hours every other day. Please look into this matter

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from ARJUN HAZRA(Union Bank of India), google transaction ID is CICAgOCsiPqicg . The consumer id is with the name of Kamalapada Mukherjee. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Kamalapada Mukherjee
customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
ARJUN HAZRA
Mobile number- [protected]
Email id: [protected]@gmail.comSir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from ARJUN HAZRA(Union Bank of India), google transaction ID is CICAgOCsiPqicg . The consumer id is with the name of Kamalapada Mukherjee. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Kamalapada Mukherjee
customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
ARJUN HAZRA
Mobile number- [protected]
Email id: [protected]@gmail.com

My consumer I'd is[protected] at WBSEDCL.
Payment got deducted on 6-7-21, but Wbsedcl app shows transaction failed due to an error.

I, pallav adhikary, have paid on behalf of my father(consumer) WBSEDCL electricity bill for the month of Jan, Feb, March, 2021. I have used the QR code to pay the amount through Google Pay. It has been more than 60days and either the payment has not been yet confirmed in the website or the confirmation came through mail or message. Below are the details of the UPI payment.

Rs.919.00 has been debited from account [protected] to wbsedcl :billdeskbqr.[protected]@hdfcbank on 14 April, 2021.

UPI transaction id[protected].

wbsedcl consumer id :[protected]
consumer name :chandan adhikary
consumer phone no :[protected]

Attached the screenshot grab from Google Pay.

Please help me to resolve this issue by refund the amount.

My last month electricity bill came Rs 3816. But when electricity meter reading boy came to check meter reading it was not showing any digit in meter. He put any how reading from his mind. Please take necessary action.
My consumer I'd[protected]
Name- Niranjan Malik
Meter installation number-4126804

I have paid Rs 19011 through Google pay for the electricity bill (July to September 2021) on 27/06/2021. But WBSEDCL has not yet received the paid bill amount.
Pls do the necessary action as early as possible.

I am writing to you regarding my non generation of payment receipt against my online payment of electricity bill to WBSEDCL on 2nd July 2021.

I had scanned the qr code given on the bill and paid the amount, which showed payment successful. However, I didnt receive any payment receipt from WBSEDCL on my registered email or mobile number. When I went to the official site, the date of payment was correctly displayed, however, the status was still pending.

I have made a payment of Rs 2258/- via paytm using Bharat QR (Electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of jul'21 to sep'21, against the consumer Id[protected] on 29.06.2021, but WBSEDCL has not yet received the payment, although the amount Rs 2258/- has been debited from my account on 29.06.2021.

Account details:- Account no. [protected], Bank:- State Bank of India (alipur Branch)

UPI transaction ID:[protected]

Kindly do the needful to refund the amount.

I have taken a commercial connection for Business purpose but the electricity was not permanent either it was low voltage or there was no electricity there was not a day that electricity will stay and better i need solution

My Consumer I'd[protected]
Payment through Phonepe Amount Rs3863/-
Date- 24/06/2021
UTR No.[protected]
Complain about: Bill amount not updated they said they don't recieved any money from me

Consumer Name: Haraprosad Roy.
Consumer ID :[protected] .

I paid the bill amount of Rs. 3624.00 for the period Jun'21- Aug'21 through Google Pay by directly scanning the QR code, given in the bill on 10th Jun. Google Pay shows that the payment is completely successful, but WBSEDCL has not confirmed it till now( UPI Transaction ID :[protected].
The due date is tomorrow( 18th Jun).

The screenshot of Google Pay transaction receipt is attached for your reference.

I am a resident of 50th lower toong road...there is power loss since this morning... Kindly send ur technician to the site.
Adress 50th lower going Soong road below chowrasta, 734101, west Bengal.u can reach to my no [protected]
Please call ASAP

Sir/Ma'am,

This is to inform you that I used Google Pay QR code scanner to scan the QR code printed on my electricity bill and was able to complete the transaction. I am attaching all the details of the transaction with this mail for your reference.

Even though the transaction was completed on June 7, 2021, the WBSEDCL site and the Vidyut Sahyogi app are still showing the bills in the pending category and there's no way to know whether the transaction was acknowledged.

The consumer details are provided below.

Name: Ranendra Nath Banerjee
Consumer ID:[protected]
Amount Paid: Rs. 5220
Bill Period: June 21 - Aug 21

Yours Faithfully,

Arghya Banerjee
S/O Ranendra Nath Banerjee
Email ID: [protected]@gmail.com
Reg. Mob. No: [protected]

Respected Sir/Madam,

Greetings for the day..
I am quite surprised to receive such a heavy electricity bill (Rs3958.00) . Needless to say there has been some anomaly or breach of duty. Either the meter readings have not been taken properly or our meter is faulty or there are some other issues.

I am quite disturbed how such an exaggerated amount in bill could have been reached. We do
not either stayed there or just visit once in a month. I am attaching my previous month bill amounts here (Mar-May, 2021 bill amount was Rs 133.00). You can easily understand and also will be surprised too. So I request you to have my meter checked and also get the meter readings confirmed. I shall be obliged to pay the bill till this dispute is settled if I am assured that the excess amount paid would be adjusted in my future bills.

I have also made a complaint through Vidyut Sahayak App. Docket No. : 38648777 .

Other Details:

Consumer number:[protected]

Name: Subhas Chandra Samadder

Phone : [protected]

Billing Off: Noapara CCC

Being a Retired State Goverment Employee it is highly recommended to fix this as this amount is abnormal in nature. I would be highly obliged if you could settle this matter by your kind intervention in accordance with the provisions to the satisfaction of your customer.

Thanking you..

PFA for reference..

With Regards,
Subhas Chandra Samadder

We are totally five hundred families residing in our locality. We are facing a severe problem of growing instances of power failure for the last three months in our locality.
In our locality there are many students who are preparing for their upcoming Board Exams as well as for other final examinations. But, this irregularity in electric supply is causing obstacles in their preparation. Sir, you also know, this year the summer is extremely hot so the old people facing it very difficult to tackle the problem. Also We are doing work from Home which is effecting our daily works and impacting job loss. The problems of current supply also lead to some other illegal activities in our locality.
We have already given many complaints to our local authority. They are always giving us empty promises and doing nothing. So kindly am requesting you to look into this matter personally. If you do the needful then I shall be very much thankful to you.

4-5 hours no current

In our village no power and single phasing every day problem for 12 to 15 hours. This is my last hope to solve this problem. Please please solve this problem.

Sir we are having very bad electricity service everyday it goes off for total 4 hours even weather is good. Our village is Baliadanga, P. S- BAGDAH, PIN 743251 N 24 pgns. Please kindly have a look on. Thanks