West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Sir,

My name is Debangshu Bikash Dhara,

Address :-

S/O – Lt. Prabhas Chandra Dhara,

Vill – Harina Pas Dal Bar,

Po – Dhanghara,

PS – Marishda,

Dist – Purba Medinipur,

Pin – 721444,

Mobile – [protected],

This is to inform you that without our concern, your esteem concern install one transformer for Ganesh Sawmill in our personal land,

We are not giving any permission for the same,

So Sir, Now we are requesting you kindly remove the Transformer from our personal land,

I shall be highly obliged if you kindly do the same,

Thanks & Regards

Debangshu Bikash Dhara

Harina Pas Dal Bar

Mob- [protected]

1. I am a serving officer in the Indian Army.

2. I own Flat No. 7C, Block-2 (Maple) at Rishi Ecoview, Rajarhat. However, the flat is not occupied and has always been under lock-and-key.

3. My electricity consumer ID is[protected]. There are no pending dues in my account. My usual bill is around Rs 300/- for a quarter.

4. For the quarter June-Aug, I have been billed an amount of Rs 18, 761/- (Rupees eighteen thousand and seven hundred sixty one only) which is very high. Also I received a message on my registered mobile phone that the electricity meter was inaccessible at the time of reading on 23/05/21 which is incorrect as the electricity meters are always accessible. Obviously, there has been gross oversight and miscalculation.

5. As a law-abiding citizen, have paid the electricity bill for the month of June 2021 (Rs 6263/-); Invoice Number:[protected]. However, I request you to look into this matter and rectify this overbilling.

I am Sibani Das. There are 2 connection line in my house. My consumer id is[protected] another id is[protected] in the name of Santi Ranjan Das. I have noticed that the main electrical supply line of my backside of house is horizontal instead of vertical. As the main electrical supply is now totally horizontal it is now inside of my house boundary. The tank water is falling directly to main supply line because the main line became horizontal. Moreover the main line condition is very poor and any accident may happen any time. If the line tears then my premises + we 5 residents will be effected. I am very afraid of the situation.
Kindly arrange to make the main electrical supply line in correct position before anything goes wrong. The matter is very very urgent.

Sibani Das
Mobile [protected]
Sukanta Pally PO Madarat, Baruipur Dist south 24 parganas

Sir,
I am quite surprised and quite shocked to receive the electricity bill amounting Rs. 1747/- against electricity consumption for the last 3months where we didnot use this much electricity.People from electric dept. told us that they will help but I didnot get any type of resolution from their side.I also raised 3 dockets in wbsedcl online portal .But I didnot receive any type of solution .Kindly help me Sir.
Consumer id:[protected]
Installation No : 9288182
Meter No- B2374380
Name-AMAL CHAKRABROTY
Electric office-CHANDIPUR CUSTOMER CARE CENTER

Dear Sir/Madam,

I paid WBSEDCL electricity bill on behalf of my father of May to July through google pay, UPI Transaction ID[protected] and Google Transaction ID CICAgOCktJuSaQ, paid on 16th May 2021. But till date no payment receipt and SMS received. Please look into the matter.

Consumer id[protected]
Consumer Name: Dilip Kumar Chakraborty

Google pay Screenshot attached for your reference.

Regards

This is from Belanagar under WBSEB, Bally area. An Isolator is now fixing beside my house. A year ago such attempt was made and I made complaint, then the work was stopped. But the agency further arranged such work. Isolator may create huge sound while it burst which is unhealthy for heart patients. I request further to choose another location for such Isolator. My customer ID is[protected].

Sir i have paid the bill amount rs 1883 con on[protected] on 12/05/2021
Via Phonepe UPI payment using Qr code printed on bill. After successful transaction
It deduct rs 1883 from Sbi account. UTR reference no is[protected] . I have proper documents to prove point. Therefore I have contact WBSEDCL helpline, phonepe helplin5, and even sbi helpline.

Wbsedcl says they have not receive any payment with that con id[protected]
On the other hand phonepe and sbi helpline says the upi transaction was successful. I have enclose all supporting docs please find. Therefore i request to take necessary action to solve my problem.

I paid WBSEDCL electricity bill using PhonePe
UPI transaction ID is
T2105131732296898639143
Bank name - Bank Of Baroda
Account number - [protected]
WBSEDCL CONSUMER ID[protected]
WBSEDCL ACCOUNT NAME - Kalipada Chakraborty

The amount is deducted from my Bank account but in WBSEDCL WEBSITE the bill is due .
I cannot understand what should I do now.
Please as early as possible look into this matter and refund the money to my bank account .
THE AMOUNT IS 1252
PAYMENT DATE 13/2/21
PLEASE SIR/MADAM LOOK INTO THIS MATTER

Since December 2020 Several time I have complaint regarding my meter not working by written and online complaint as well but till date it is not resolved.

We have applied for 3 phase 440v load 8kw connection on 15.02.2021 they have done their inspection on 22.03.2021. But almost 3 months passing they have not given us the approval for the same yet. We are trying to track the status of our application but neither the assitant engineer nor any officers of wbsedcl giving any response.

We are not able to start our buisness from last 3 months just for the connection of 3 phase 440v load 8kw.

And the behaviour of assitant engineer is worse not cooperating with us neither trying to solve our issue.

Requesting you to kindly look into the matter and to provide us the 3 phase 440v load 8kw connection as soon as possible.

Thanking you,

yours faithfully,

subhas shaw
[protected]
subhas.[protected]@gmail.Com

Dear Sir,

440 Electrical wire is hanging at Kheyadaha 2no. Gram panchayet, Dargatala near Khulipara "Jal Karkhana" resulting in power cut since yesterday evening (03/04/2021).

Please be informed that local people has bypassed the line for their convenience and for which 10 to 15 houses are deprived in getting electric supply.

Please look into the matter urgently.

I have paid my recent WBSEDCL electricity bill for the month of May, June, July 2021. I have used the QR code to pay the amount through Google Pay. It has been many days and either the payment has not been yet confirmed in the website or the confirmation came through mail or message. Below are the details of the UPI payment.

Rs.31**.00 has been debited from account **61** to VPA billdeskbqr.[protected]@hdfcbank on 30-04-21. Your UPI transaction reference number is[protected].

Wbsedcl Consumer id:[protected]

Attached the screen grab from Google Pay.

Please help me to resolve this issue.

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with GPay scanner.
UPI transaction ID is[protected],
Google Transaction ID is CICAgKDltyhcg
Bill Amount: Rs. 780/-
WBSEDCL Consumer ID:[protected]
Payment Date: 30.01.2021

Payment by Soumik Dey from Gpay UPI Scanner. Money debited from my CItiBank account.
Transaction successful, but no confirmation...

Paid money to : Wbsedcl
Paid to : billdeskbqr.[protected]@hdfcbank
Date : 11:17 AM, 27 Apr 2021
Amount : ₹2034.00
Status : Success
Remarks : UPI
Bank Reference ID :[protected]
Transaction Id : APLAPMiPJ3rHtIpwCBmfCu0XwM487F32osE

Dear Sir/ Madam,
I paid WBSEDCL electricity bill using Google pay on 27.04.2021 at 10:32 AM . UPI transaction ID is[protected], to WBSEDCL billdesk, from KOUSIK CHANDRA PAL (Axis Bank), google transaction ID is CICAgOD4tM-2Ow. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: SAROJ KR. PAUL
Customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
Kousik Chandra Pal
Mobile number- [protected]
Email id: [protected]@yahoo.com

Dear Sir/Mam,
we are having a hard time because of there is a line pool in front of my house, we would have benefited if this pool had been removed and relocated.
So i will request to all please solve my problem at the earliest.

Consumer ID[protected].
Payment Amount - 2335
Payment Date - 10/Nov 2020.
Consumer Name - Joyram Chakraborty.

I have paid my bill by Gpay, using QR code in bill hard copy.
Bill not generate for this payment, details attached in reference image.
It's already for than five months now.
Kindly refund the amount paid.

My consumer id is[protected] and today morning I have online recharged 1000/-, but the amount has not reflected yet to generate the voucher.
The payment was done through PhonePe and the transaction id is T2104121231524027792478.

Please canent power is vary bad condition please all cabel recheck or fuse canect

Bill payment successful from savings account and received to bill desk but the status of bill is not successful still.
Transaction ID - 104111050572302279955