Claimed

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

1
Updated: May 29, 2026
Complaints 1387
Resolved
239
Unresolved
1148
Contacts

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

Having problems with West Bengal State Electricity Distribution Company [WBSEDCL]?

File a complaint and get it resolved by West Bengal State Electricity Distribution Company [WBSEDCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ak data solution
Jun 5, 2021
Report
Copy

Address: Bally,durgapur howrah
Website: WBSEDCL.in

I m anup upadhyay complaing about low voltage in our area for last two days 03.06.2021 and 04.06.2021 .. on these days from 11 pm the electricity willl automatically low... we are facing so many problem for last two days in these summer days ... we have already complained about this matter with docket no.38349152...38355867

Please resolve this matter as soon as possible
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Duranta daman dhara
    Jun 2, 2021
    Report
    Copy

    Address: Vill - Harina Pas Dalbar, P.O. - Dhanghara, P.S. - Marishda

    Sir,

    My name is Debangshu Bikash Dhara,

    Address :-

    S/O – Lt. Prabhas Chandra Dhara,

    Vill – Harina Pas Dal Bar,

    Po – Dhanghara,

    PS – Marishda,

    Dist – Purba Medinipur,

    Pin – 721444,

    Mobile – [protected],

    This is to inform you that without our concern, your esteem concern install one transformer for Ganesh Sawmill in our personal land,

    We are not giving any permission for the same,

    So Sir, Now we are requesting you kindly remove the Transformer from our personal land,

    I shall be highly obliged if you kindly do the same,

    Thanks & Regards

    Debangshu Bikash Dhara

    Harina Pas Dal Bar

    Mob- [protected]
    +1 videos
    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      DebrajSen
      Jun 1, 2021
      Report
      Copy

      Address: Kolkata, West Bengal

      1. I am a serving officer in the Indian Army.

      2. I own Flat No. 7C, Block-2 (Maple) at Rishi Ecoview, Rajarhat. However, the flat is not occupied and has always been under lock-and-key.

      3. My electricity consumer ID is[protected]. There are no pending dues in my account. My usual bill is around Rs 300/- for a quarter.

      4. For the quarter June-Aug, I have been billed an amount of Rs 18, 761/- (Rupees eighteen thousand and seven hundred sixty one only) which is very high. Also I received a message on my registered mobile phone that the electricity meter was inaccessible at the time of reading on 23/05/21 which is incorrect as the electricity meters are always accessible. Obviously, there has been gross oversight and miscalculation.

      5. As a law-abiding citizen, have paid the electricity bill for the month of June 2021 (Rs 6263/-); Invoice Number:[protected]. However, I request you to look into this matter and rectify this overbilling.
      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sibani Das
        May 29, 2021
        Report
        Copy

        Address: Baruipur

        I am Sibani Das. There are 2 connection line in my house. My consumer id is[protected] another id is[protected] in the name of Santi Ranjan Das. I have noticed that the main electrical supply line of my backside of house is horizontal instead of vertical. As the main electrical supply is now totally horizontal it is now inside of my house boundary. The tank water is falling directly to main supply line because the main line became horizontal. Moreover the main line condition is very poor and any accident may happen any time. If the line tears then my premises + we 5 residents will be effected. I am very afraid of the situation.
        Kindly arrange to make the main electrical supply line in correct position before anything goes wrong. The matter is very very urgent.

        Sibani Das
        Mobile [protected]
        Sukanta Pally PO Madarat, Baruipur Dist south 24 parganas
        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chakraborty2021
          May 27, 2021
          Report
          Copy

          Sir,
          I am quite surprised and quite shocked to receive the electricity bill amounting Rs. 1747/- against electricity consumption for the last 3months where we didnot use this much electricity.People from electric dept. told us that they will help but I didnot get any type of resolution from their side.I also raised 3 dockets in wbsedcl online portal .But I didnot receive any type of solution .Kindly help me Sir.
          Consumer id:[protected]
          Installation No : 9288182
          Meter No- B2374380
          Name-AMAL CHAKRABROTY
          Electric office-CHANDIPUR CUSTOMER CARE CENTER
          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
          Jun 09, 2021
          Updated by Chakraborty2021
          no solution received till now.very poor service.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bubui
            May 24, 2021
            Resolved
            Report
            Copy
            Resolved

            Dear Sir/Madam,

            I paid WBSEDCL electricity bill on behalf of my father of May to July through google pay, UPI Transaction ID[protected] and Google Transaction ID CICAgOCktJuSaQ, paid on 16th May 2021. But till date no payment receipt and SMS received. Please look into the matter.

            Consumer id[protected]
            Consumer Name: Dilip Kumar Chakraborty

            Google pay Screenshot attached for your reference.

            Regards
            May 25, 2021
            Complaint marked as Resolved 
            Thank you WBSEDCL
            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
            May 24, 2021
            Updated by Bubui
            The consumer id is with the name of my Father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.
            Please look into the matter.

            May 25, 2021
            Updated by Bubui
            Money refunded to my account.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              May 23, 2021
              Report
              Copy

              Address: Belanagar, P.O. Abhoynagar, Dist. Howrah.

              This is from Belanagar under WBSEB, Bally area. An Isolator is now fixing beside my house. A year ago such attempt was made and I made complaint, then the work was stopped. But the agency further arranged such work. Isolator may create huge sound while it burst which is unhealthy for heart patients. I request further to choose another location for such Isolator. My customer ID is[protected].
              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
              May 23, 2021
              Updated by Goutam [email protected]
              Kindly make sure that the subject Isolator will not be fixed in front of my house.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mintadevi
                May 17, 2021
                Report
                Copy

                Sir i have paid the bill amount rs 1883 con on[protected] on 12/05/2021
                Via Phonepe UPI payment using Qr code printed on bill. After successful transaction
                It deduct rs 1883 from Sbi account. UTR reference no is[protected] . I have proper documents to prove point. Therefore I have contact WBSEDCL helpline, phonepe helplin5, and even sbi helpline.

                Wbsedcl says they have not receive any payment with that con id[protected]
                On the other hand phonepe and sbi helpline says the upi transaction was successful. I have enclose all supporting docs please find. Therefore i request to take necessary action to solve my problem.
                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Patrali chakraborty
                  May 16, 2021
                  Report
                  Copy

                  I paid WBSEDCL electricity bill using PhonePe
                  UPI transaction ID is
                  T2105131732296898639143
                  Bank name - Bank Of Baroda
                  Account number - [protected]
                  WBSEDCL CONSUMER ID[protected]
                  WBSEDCL ACCOUNT NAME - Kalipada Chakraborty

                  The amount is deducted from my Bank account but in WBSEDCL WEBSITE the bill is due .
                  I cannot understand what should I do now.
                  Please as early as possible look into this matter and refund the money to my bank account .
                  THE AMOUNT IS 1252
                  PAYMENT DATE 13/2/21
                  PLEASE SIR/MADAM LOOK INTO THIS MATTER
                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                  Helpful
                  4 other people found this review helpful
                  4 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sk Israfil
                    May 12, 2021
                    Report
                    Copy

                    Address: West Bengal, Talpukur, Barrackpore

                    Since December 2020 Several time I have complaint regarding my meter not working by written and online complaint as well but till date it is not resolved.
                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SUSMA SHAW
                      May 6, 2021
                      Report
                      Copy

                      Address: RADHANAGAR, SONARPUR, SOUTH 24 PARGANAS, KOLKATA - 700150

                      We have applied for 3 phase 440v load 8kw connection on 15.02.2021 they have done their inspection on 22.03.2021. But almost 3 months passing they have not given us the approval for the same yet. We are trying to track the status of our application but neither the assitant engineer nor any officers of wbsedcl giving any response.

                      We are not able to start our buisness from last 3 months just for the connection of 3 phase 440v load 8kw.

                      And the behaviour of assitant engineer is worse not cooperating with us neither trying to solve our issue.

                      Requesting you to kindly look into the matter and to provide us the 3 phase 440v load 8kw connection as soon as possible.

                      Thanking you,

                      yours faithfully,

                      subhas shaw
                      [protected]
                      subhas.[protected]@gmail.Com
                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        jalkarkhana
                        May 4, 2021
                        Report
                        Copy

                        Address: Deara Dargatala, P.O.: Kheyadaha, P.S.: Narendrapur, Dist.: 24 Parganas (S), Kolkata - 700 150

                        Dear Sir,

                        440 Electrical wire is hanging at Kheyadaha 2no. Gram panchayet, Dargatala near Khulipara "Jal Karkhana" resulting in power cut since yesterday evening (03/04/2021).

                        Please be informed that local people has bypassed the line for their convenience and for which 10 to 15 houses are deprived in getting electric supply.

                        Please look into the matter urgently.
                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rajwrit
                          May 2, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          I have paid my recent WBSEDCL electricity bill for the month of May, June, July 2021. I have used the QR code to pay the amount through Google Pay. It has been many days and either the payment has not been yet confirmed in the website or the confirmation came through mail or message. Below are the details of the UPI payment.

                          Rs.31**.00 has been debited from account **61** to VPA billdeskbqr.[protected]@hdfcbank on 30-04-21. Your UPI transaction reference number is[protected].

                          Wbsedcl Consumer id:[protected]

                          Attached the screen grab from Google Pay.

                          Please help me to resolve this issue.
                          May 8, 2021
                          Complaint marked as Resolved 
                          Along with placing a request here in the consumer complaints website, I have sent a mail to these below addresses. [email protected] [email protected]; [email protected] And I was continuously following up with them everyday. After many mails Bill Desk confirmed that the money refund is initiated. And after 4 working days the money got refunded to my account. Please don’t use the QR code in the spot bill for WBSEDCL payments. If you have done that, and fails in updating WBSEDCL, please keep in touch with Bill desk, as CRM cell of WBSEDCL won’t respond.
                          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                          [protected]
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Sir/ Madam,
                            I paid WBSEDCL electricity bill using QR Code printed on electricity bill with GPay scanner.
                            UPI transaction ID is[protected],
                            Google Transaction ID is CICAgKDltyhcg
                            Bill Amount: Rs. 780/-
                            WBSEDCL Consumer ID:[protected]
                            Payment Date: 30.01.2021

                            Payment by Soumik Dey from Gpay UPI Scanner. Money debited from my CItiBank account.
                            Transaction successful, but no confirmation...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            S
                            Apr 30, 2021
                            Report
                            Copy

                            Address: Madanpur, Nadia

                            Paid money to : Wbsedcl
                            Paid to : billdeskbqr.[protected]@hdfcbank
                            Date : 11:17 AM, 27 Apr 2021
                            Amount : ₹2034.00
                            Status : Success
                            Remarks : UPI
                            Bank Reference ID :[protected]
                            Transaction Id : APLAPMiPJ3rHtIpwCBmfCu0XwM487F32osE
                            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              roni555
                              Apr 29, 2021
                              Report
                              Copy

                              Address: BALLY, NISCHINDA ,HOWRAH ,711227

                              Dear Sir/ Madam,
                              I paid WBSEDCL electricity bill using Google pay on 27.04.2021 at 10:32 AM . UPI transaction ID is[protected], to WBSEDCL billdesk, from KOUSIK CHANDRA PAL (Axis Bank), google transaction ID is CICAgOD4tM-2Ow. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

                              Details of the Customer
                              Name: SAROJ KR. PAUL
                              Customer Id:[protected]
                              Registered mobile number: [protected]
                              Kindly look into the matter.
                              Thanking you.

                              Your faithfully
                              Kousik Chandra Pal
                              Mobile number- [protected]
                              Email id: [protected]@yahoo.com
                              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Raman Saha
                                Apr 24, 2021
                                Report
                                Copy

                                Address: C/O, Sambhu Nath Saha ,Majhabari,bidhan more near fakdaibari bazar,Dabgram-2,Post -Ghogomali,PS- Bhaktinagar,Siliguri,Pin-734006

                                Dear Sir/Mam,
                                we are having a hard time because of there is a line pool in front of my house, we would have benefited if this pool had been removed and relocated.
                                So i will request to all please solve my problem at the earliest.
                                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shubhadip Chakraborty
                                  from Noida, Uttar Pradesh
                                  Apr 19, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Consumer ID[protected].
                                  Payment Amount - 2335
                                  Payment Date - 10/Nov 2020.
                                  Consumer Name - Joyram Chakraborty.

                                  I have paid my bill by Gpay, using QR code in bill hard copy.
                                  Bill not generate for this payment, details attached in reference image.
                                  It's already for than five months now.
                                  Kindly refund the amount paid.
                                  May 21, 2021
                                  Complaint marked as Resolved 
                                  Issue resolved by Bill Desk team. Email to billdesk team helped - [email protected]. Don't waste time contacting WBSEDCL, they are good for nothing. Even their CRM cell mailbox is out of memory.
                                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                                  May 07, 2021
                                  Updated by Shubhadip Chakraborty
                                  Google Pay Issue.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Niladri92
                                    Apr 13, 2021
                                    Report
                                    Copy

                                    My consumer id is[protected] and today morning I have online recharged 1000/-, but the amount has not reflected yet to generate the voucher.
                                    The payment was done through PhonePe and the transaction id is T2104121231524027792478.
                                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Arindam Das AD
                                      Apr 12, 2021
                                      Report
                                      Copy

                                      Address: ChhatgenduGuri. chhatrampur.Tufanganj
                                      Website: [email protected]

                                      Please canent power is vary bad condition please all cabel recheck or fuse canect
                                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit