West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Address: VILL- BORODANGI PO- KOLAGHAT PS- KOLAGHATDIST-PURBA MEDINIPURPIN-721134

I have paid two electric bill by amazon pay and google pay of amount 13213 and 8291 rupees even the transection was sucessful at 10/12/2020.At the next day i wanted to download the payment recipe from the website of WBSEDCL but it shows that the bill is due,

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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Address: BAKHRAHAT CCC, Bibirhat More, Kirtankhola, West Bengal-743377

Dear sir,

I, Chandra Mondal, have an existing connection from wbsedcl (Consumer id:[protected] for my house at Vill-Bagakhali, P.O- Khagramuri, P.S-Bishnupur, Dist-South 24 Parganas, 700140.

I applied for new meter (Application number:[protected]) for faulty previous meter and paid all necessary charges as per quotation received from wbsedcl on 30-dec-2019.

On contacting wbsedcl Bakhrahat CCC office they replied that the new meter is not available and it will take at least 3 months to get the new meter.

Now it's been more than 11 months but there is no progress and whenever I trying to contact them they not pick up the phone.

Request your help and intervention on this so that new meter can be installed quickly

Looking forward for your help

Thanks & regards
Chandra Mondal

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Abnormally high Bill, Rs. 22, 366.00, previous month Bill only 4, 323.00, Several complaints at their office, any of their agent not collect meter reading several times but generated abnormally high bill. How it possible? Not collect meter reading, not collected unit but they generated high bill. Pls look into this matter urgently.

COMPANY - WBSEDCL, BORAL, KOLKATA
Consumer ID[protected]

Present and past month Bill attached, pls check.

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Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from NILANJANA MAHATA (United Bank of India), google transaction ID is CICAgKDDlpbOQw. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: ANIL KUMAR MAHATA
Customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
NILANJANA MAHATA
Mobile number- [protected]
Email id: mahata[protected]@gmail.com

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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Dec 09, 2020

Updated by Nilanjana Mahata Requesting for Refund of the money.

Dec 10, 2020

Updated by Nilanjana Mahata Sir/ Madam,
I paid Wbsedcl electricity bill using QR Code printed on electricity bill with Google pay scanner on 9/12/2020. UPI transaction ID is[protected], to wbsedcl (billdeskbqr.[protected]@hdfcbank), from Nilanjana Mahata (United Bank of India), google transaction ID is CICAgKDDlpbOQw. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available. Requesting a refund.

Details of the Customer
Name: Anil Kumar Mahata
Customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
Nilanjana Mahata
Mobile number- [protected]
Email id: mahata[protected]@gmail.com

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Address: West Bengal, Sarat Sen Compound, Amdiha, Purulia, PIN - 723102

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Arka Char (State Bank of India), google transaction ID is CICAgKCDirGIEQ. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Sri Ujjal Kumar Char
Customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
Arka Char
Mobile number- [protected]
Email id: [protected]@gmail.com

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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Dec 08, 2020

Updated by Arka Char The problem is not solved yet, my father had to pay again today as electricity department local office said it is not paid. Kindly look into the matter.

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Dear sir/madam
I MD ALILUR RAHAMAN here by inform you that at the date 04/12/20, l have paid utility bill through UPI payment the name of SAFIUDDIN MANDAL, consumer I'd is[protected], but balance have been deducted from my account, but bill payment shown failed after two days and deducted balance yet not refund at my account.so in this situation i want your kind concern that I back my refund.for more details i have attached all the transaction details given below.

With best regards
MD ALILUR RAHAMAN

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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Dec 07, 2020

Updated by Md Alilur Rahaman Dear sir/madam
I MD ALILUR RAHAMAN here by inform you that at the date 04/12/20, l have paid utility bill through UPI payment the name of SAFIUDDIN MANDAL, consumer I'd is[protected], but balance have been deducted from my account, but bill payment shown failed after two days and deducted balance yet not refund at my account.so in this situation i want your kind concern that I back my refund.for more details i have attached all the transaction details given below.

With best regards
MD ALILUR RAHAMAN

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Address: Plot AJ 16,KSTP ADDA South Dhadka Asansol, Near City Model School

No electricity

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Address: Hatisala, North 24 Parganas

Consumer ID:[protected];
Complaint for high bill for the defect Meter which is not working. Photo enclosed.
Please change the Meter and rectify our electricity bill.
my contact number is [protected]

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Address: Shree Om Tower 1st floor Chinsurah, Hooghly, WB

I have applied for new electricity connection on 24.01.2020 and paid the new connection charge and security deposit of INR 2905 & 1000.After one meter was installed in my flat. But I did not get any bill so far against my connection and after enquiry I came to know that Master card against my consumer ID[protected] was not created. For the last 3 months same statement coming.

Please do the needful.

Samiran Mandal
[protected]

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Susenjit Mallick (State Bank of India), google transaction ID is CICAgKD98qK5QQ. The consumer id is with the name of my mother. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Smt. Prova Mallick
Customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
Susenjit Mallick
Mobile number- [protected]
Email id: dr.[protected]@gmail.com

+1 photos

Dec 7, 2020

Complaint marked as Resolved

Money refunded in my account. Thank you.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Dec 03, 2020

Updated by SUSENJIT MALLICK The problem is not solved yet, my mother had to pay again today as electricity department local office said it is not paid. Kindly look into the matter.

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A

Anik saha92

Jun 17, 2021

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is [protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Anik Saha ( Bank of India), google transaction ID is CICAgOC0m9edYg. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Sri Nitya Gopal Saha
Consumer I'd[protected]
Kindly look into the matter.
Thanking you.

Your faithfully
Anik Saha
Mobile number- [protected]
Email id: [protected]@gmail.com

Payment made through Google pay, but no message for confirmation of payment - Comment #3845909 - Image #0

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Kuntal Sarkar 18789

Jun 20, 2022

I had paid electricity bill using Google pay.
There is no confirmation message. Should I wait longer? Can you please confirm if electricity bill is paid? Thank you

Payment made through Google pay, but no message for confirmation of payment - Comment #4009730 - Image #0

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Address: Dignagar Krishnagar Nadia

I have paid the electric bill through Google pay scan and Google Pay Says It Successful But My Electric Office Said That They Not Get Any payment. Please refund me the money and kindly help me out from this problem.

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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Complaint
High Electricity Bill

Hello,
I am Babita Jaiswal from Reckjoani, Rajarhat. I recieved a bill of ₹8134 for the month of August, Sept, Oct. My average bill of 3months is always 12-1300₹ from last 2 years.I have a 320sq/ft one bhk room EWS.
How this much high Electricity bill came for 3months suddenly? I don't have that much electricity consumption.
I am incapable of paying ₹8134, i...

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I paid a electric bill of Rs 1121 for Consumer ID[protected] on 9th November 2020 11:44 am. It was paid through Google Pay. The UPI Transaction ID is[protected] The amount got deducted and Google Pay showed the transaction was successful. But when I'm checking the bill history on WBSEDCL page it shows the transaction failed. I still haven't received the refund for the same.

Please look into this matter.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Nov 16, 2020

Updated by Samaira Sengupta Here are the transaction screenshots.

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S

Samaira Sengupta

Nov 16, 2020

Here are the transaction screenshots.

Money deducted from my account, but not reflected on WBSEDCL site. - Comment #3763602 - Image #0

Money deducted from my account, but not reflected on WBSEDCL site. - Comment #3763602 - Image #1

Money deducted from my account, but not reflected on WBSEDCL site. - Comment #3763602 - Image #2

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The last 8 months have been very very hard on us. The meter is faulty. It's going on increasing even though we don't stay at the house. We have paid a total of 8000 and raised this docket complaint 1 month back. Still no action taken to fix this.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Blackmetalmania

Dec 8, 2020

What was the point? They have sent us another next 3 months bill Rs.2430. No one stays in this house. how are they consuming units? They have not bothered to resolve the docket the number[protected]

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Address: Jagadishpur, Howrah, West Bengal

I have applied for new connection and my house still without any electric supply. I went to Jagadishput Hat CCC and they simply told before 3 months they not able to establish new connection. Behaviour of a representative is very crud. Since I have already paid the entire amount online and Jagadispur CCC representative telling service will delay because I have paid online. Seeking for proper action from your end.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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shantanubanerjee75

from Chittaranjan, West Bengal

Nov 13, 2020

I am writing for launching a complaint against Jagadishpur Hat CCC.

Application number : [protected]
Consumer ID :[protected]

I have applied for new connection and my house still without any electric supply. I went to Jagadishput Hat CCC and they simply told before 3 months they not able to establish new connection. Behavior of a representative is very crud which is not acceptable. Since I have already paid the entire amount online and Jagadispur CCC representative telling service will delay because I have paid online.

Seeking for proper action from your end.

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Hi
consumer id=[protected]
there is suddenly high increase in bill coming from for FEB2020-APRIL2020 :1619.52RS, while we are staying only 10 days in the house.

could you please give proper feedback details,

Thanks
Amar Sarangi

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Bill Amount Rs. 72 was debited on[protected] at 22:00:44 by UPI: WBSEDCL/HDFC but not successful.
UPI Ref no.[protected]
UBI A/c No.[protected]
Enclo: All documents, which I have.

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Address: MALATI VILLA,BLK-A,FL-A4 HB/576, JHILL BAGAN, HATIARA

Hello sir,

My consumer id is :[protected] now what is my installation number? i can't open an account on the web portal.

Please send my Installation No My Email is: milon.[protected]@gmail.com

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Address: Flat-A, 4th Floor, Ashakunja-1, CE-344/1, Chandiberia Jorakhana, Krishnapur

Hi I have received a excessive bill for November 2020 that is Rs. 6194. This amount is just double than other month. Kindly look into it.
My consumer id is[protected].

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Amitsayanti

from Mumbai, Maharashtra

Nov 3, 2020

Sir any resolution? Because my payment date is appearing. I have pay the bill. Kindly please look into. The bill is excessive. Need the help of your authority.

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Amitsayanti

from Mumbai, Maharashtra

Nov 6, 2020

Any resolutions please, because today is my payment date. Shall I do the payment. Because its excessively high.

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Amitsayanti

from Mumbai, Maharashtra

Nov 9, 2020

awaiting for your valuable response. Or else I have pay the excessive bill only and get looted by the authority.

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Amitsayanti

from Mumbai, Maharashtra

Nov 10, 2020

any resolution or help or solution for me please

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Amitsayanti

from Mumbai, Maharashtra

Nov 13, 2020

Sir any solution for me please

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I have made two payments to billdeskbqr.[protected]@hdfcbank for electricity bill using the Bharat QR code given at the bottom of the generated hard copy of electricity bill provided to me, details mentioned below:

Consumer ID[protected]
Transaction ID[protected]
Amount - 2953

Consumer ID[protected]
Transaction ID[protected]
Amount - 2953

Now the payment is not getting reflected to either of the consumer ID, when i went to seek help at the nearest WBSEDCL(Ashokenagar Branch) no help was provided further I was simply asked to wait.
Amount has not got reversed as i have already waited for 3 days.
I have made the payment on 14th October 2020, its already 6 days and no trace of my money.
Can you please help me?

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 21

Electric bill not paid after a successful payment

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New meter not installed even after 11 months of payments

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Abnormally high Electricity Bill

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Refund of money. Payment made through Google pay, but no message for confirmation of payment

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My Money Deduct But Payment Is Not Done.

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Utility bill payment but shown failed but balance deducted from my account

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Power cut

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Defect in meter

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Non availability of Master card

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Payment made through Google pay, but no message for confirmation of payment

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Electricity

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High Electricity Bill

Money deducted from my account, but not reflected on WBSEDCL site.

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Docket No: 135012809 || No Action

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New connection delay and unacceptable behaviour with consumer

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High billing in august

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Bill Amount Rs. 72 was debited on 02-11-2020 at 22:00:44 by UPI: WBSEDCL/HDFC but not successful.

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Need installation number

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Excessive Bill - Consumer Id: 123042416(WBSEDCL)

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Payment not reflecting- paid using Bharat QR code provide at bill bottom

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