West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

I have applied for new electricity connection on 24.01.2020 and paid the new connection charge and security deposit of INR 2905 & 1000.After one meter was installed in my flat. But I did not get any bill so far against my connection and after enquiry I came to know that Master card against my consumer ID[protected] was not created. For the last 3 months same statement coming.

Please do the needful.

Samiran Mandalbr...

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Susenjit Mallick (State Bank of India), google transaction ID is CICAgKD98qK5QQ. The consumer id is with the name of my mother. But no confirmation message delivered in registered mobile. Online payment status shows no history available. br...

I have paid the electric bill through Google pay scan and Google Pay Says It Successful But My Electric Office Said That They Not Get Any payment. Please refund me the money and kindly help me out from this problem....

Complaint
High Electricity Bill

Hello,
I am Babita Jaiswal from Reckjoani, Rajarhat. I recieved a bill of ₹8134 for the month of August, Sept, Oct. My average bill of 3months is always 12-1300₹ from last 2 years.I have a 320sq/ft one bhk room EWS.
How this much high Electricity bill came for 3months suddenly? I don't have that much electricity consumption.
I am incapable of paying ₹8134, i...

I paid a electric bill of Rs 1121 for Consumer ID[protected] on 9th November 2020 11:44 am. It was paid through Google Pay. The UPI Transaction ID is[protected] The amount got deducted and Google Pay showed the transaction was successful. But when I'm checking the bill history on WBSEDCL page it shows the transaction failed. I still haven't received the refund for the same.

Please look into this matter....

The last 8 months have been very very hard on us. The meter is faulty. It's going on increasing even though we don't stay at the house. We have paid a total of 8000 and raised this docket complaint 1 month back. Still no action taken to fix this....

I have applied for new connection and my house still without any electric supply. I went to Jagadishput Hat CCC and they simply told before 3 months they not able to establish new connection. Behaviour of a representative is very crud. Since I have already paid the entire amount online and Jagadispur CCC representative telling service will delay because I have paid online. Seeking for proper action from your end....

Hi
consumer id=[protected]
there is suddenly high increase in bill coming from for FEB2020-APRIL2020 :1619.52RS, while we are staying only 10 days in the house.

could you please give proper feedback details,

Thanks
Amar Sarangi...

Bill Amount Rs. 72 was debited on[protected] at 22:00:44 by UPI: WBSEDCL/HDFC but not successful.
UPI Ref no.[protected]
UBI A/c No.[protected]
Enclo: All documents, which I have....

Hello sir,

My consumer id is :[protected] now what is my installation number? i can't open an account on the web portal.

Please send my Installation No My Email is: milon.[protected]@gmail.com...

Hi I have received a excessive bill for November 2020 that is Rs. 6194. This amount is just double than other month. Kindly look into it.
My consumer id is[protected]....

I have made two payments to billdeskbqr.[protected]@hdfcbank for electricity bill using the Bharat QR code given at the bottom of the generated hard copy of electricity bill provided to me, details mentioned below:

Consumer ID[protected]
Transaction ID[protected]
Amount - 2953

Consumer ID[protected]
Transaction ID[protected]
Amount - 2953

Now the payment...

December Qtr, 2020 (Oct-Dec) billing being abnormally low, I checked the latest meter reading on 28th Sept, 2020 and found that my Electricity Meter is not working. On the same day I lodged an on-line complaint at WBSEDCL site under docket number33975930. There being no response or action from WBSEDCL even after a fortnight, I checked the status of my Complaint at WBSEDCL site and found to my surprise that the Complaint was closed on the...

My Dear sir,
i am missing bill paid to on line. my customar id[protected].are bill paid missing to customar id[protected].on line transactions id[protected]from (google pay mob-[protected])complan long date 30.09.2020 docket number 34013461.
please halpe me sri request....

Dear Sir/ Madam,
I am Hafizul Sk, Applied for new electric connection application No. [protected]. Payment has completed and connection also has completed but in online it not showing and also I could not receive any Consumer No. I also call to 19121 no but nobody receive my call. So Please Resolved my Problem.

Thank you...

I had forgotter my login password. I tried a few that i remembered.
In the process my password got locked. Now i cannot get my
Password unlocked and cannot get a new password. How can
I pay my electricity bill online now. Please help.

My consumer id is[protected] and installation no. Is 8683661...

আমরা কি আগের থেকেও খারাপ পরিষেবা পাবার আশা রাখবো ভবিষ্যতে??
কমপ্লেন এর পর কমপ্লেন করেই যাবো, কোনো কি সুরাহা হবে না??
ইলেকট্রিক অফিস এ ফোন করলে বাজে ব্যাবহার। এসব কি?? br...

New connection not given even after paying quotation amount of 6485 rs.
No one came to visit.
They now withheld the connection. I want refund immediately. Or if you can give the connection quickly.
Application number - [protected]...

Respected sir,

I am hijal mukherjee from master society joka kolkata-700104 west bengal. I am facing long and many time power cuts every day.
When i call them they give the excuse of working or no response. My grandfather is suffering from a serious illness. His condition is decreasing day by day for this problem. But i don't find any solutions for this daily problem. Now i am just frustrated. Please help me...

Respected sir/madam

I would like to draw your attention towards a serious concern, i.e, frequent power cuts in this hot summer season. It is a matter of great concern as power cuts the people from the outer world. It isolates the people. Nowadays, everything is dependent on electricity. Life without electricity is even hard to imagine. Like today hole night we don't have power in our area. So, I would like you to involve yourself...