West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Meter reader came taken reading and handover bill to almost all flat holder of laxminarayan apartment, arupara, g. I. P. Colony, howrah-12. It would be trouble some for me to pay 6 months bill at a time. Earlier complaints have been lodged. Please take needful.
Id[protected], mobile [protected]

We paid Quotation amount on 25/10/2019 and when I am looking for our application's status then it shows the following:

Quotation: Working
Collection: Completed
Service Connection: Withheld

Our Address is:
Ma Lakmi Apartment, BC-17, Anurupa Pally
Krishnapur
Kolkata-101

I am from salboni, tilakula, near bdo office i am facing unnecessary power cuts in a day they cut electricity about 10 to 15 time it also harmed my computer and t. V please solve my problem or i will complain about it in court

It's almost 5 year we are facing low voltage problem.

Place - simurali, brahmapara, nadia, pin 741248.

From april to october voltage is very low. Many time it fall down to 150 or less...

স্যার আমার কনজ্যুমার নম্বর হলো[protected]
আমি হরিপাল ইলেকট্রিক সাপ্লাই এর একজন গ্রাহক ।
বিগত কয়েক মাস ধরে একই ভাবে বাজে পরিষেবা পাচ্ছি, যার কোনো সুরাহা হচ্ছে না। সারাদিনে কতবার যে লোডসেডিং হয় তার ঠিক নেই।তার উপর গভীর রাতে লোডসেডিং।কোনো রকম বাজে ওয়েদার না থাকা সত্ত্বেও।এই ভাবেই কি পরিষেবা আমরা পাবো নাকি কিছু ভালো আশা করা যাবে??? এর আগেও আপনাদের অনেকবার অভিযোগ করেছি তাও কোনো কাজ হইনি এখনও পর্যন্ত।দেখাযাক কবে সুরাহা হয়।

Dear sir, last week i have paid online payment of ₹4080/ for load enhance. But so far wbsedcl boral branch did not take initiative to enhance load. It is urgent. Please take necessary action.
Thanks & regards.

I had applied for new service connection request on 6th feb 2020 and made a quotation payment of rupees 6665 and after that there were no notification from wbsedcl side.
I had submitted the connection forn as well but now i am seeing status with held.
Without any initial intimation to me the application status changed to withheld now my connection is pending my money got stucked.

Hi
I am not able to login as consumer in www.wbsedcl.in with my login credential. When i am giving credential, its always navigating to only one page with error message: "no portal roles are assigned for this user. If this problem persists, contact your system administrator."
I tried to contact the 24x7 helpline of this company. But they are not able to solve the problem.

I need to pay my bills immediately for this consumer. Hence please solve the login problem as early as possible.

With regard,
Benoy lal sarkar
Puratuli, malda
Consumar id[protected]
Mob no.[protected].

Myself mousumi patra, consumer id[protected], meter no-lf533481,
Instalation no - [protected], ph no. : [protected]/[protected]
I have opted for an electric connection for my flat at taltore road, birbhum district, bolpur town, pin - 731235, shanti shristi phase - 1, flat number c-5-d, to wbsedcl which was sanctioned and a new meter was installed in february 2020. The 1st bill for the electricity consumed was sent to me with the 1st due date being on 8th april 2020, demanding a very high amount of rs.5434. However my flat remains vacant most of the time so this bill amount of rs.5434 seemed to be abnormally high to me so i registered an online complaint for the same. On 10th july 2020 bolpur electricity office sent some officials to note down my meter reading which was 46 units. As i had not received any revised bill till 13th july 2020 which was the last due date for that cycle, i had made the payment of rs.5484. Although that bill was showing under process.in the mean time i have received the bill for the next cycle (July to september) amounting to rs.14027 on 16th july 2020 which is abnormally high. Hence i request you to take necessary action as there is no co-relation between the meter reading and the bill provided.
Note :- please justify how even after the payment of rs.5484, a new bill of rs.14027 has been generated though the total consumption is of 46 units.

I want to place complaint against wbsedcl for inflated bills they are sending every now and then and once it is taken up, electricity board closes it without resolution consumer no :[protected] business partner no : 1633596 installation no : 1525463 billing office : raghunathganj customer care recently wbsedcl have uploaded bill in portal where my bill is @ inr 550 per month and consumption is 298 units. When no one stays at that place then how they are charging me for 298 units. I have raised complaint docket no: 29691658 on wbsedcl portal, but i am sure there will be no result. And complaint will be closed without any resolution. Earlier to i had raised complaint on wbsedcl portal in year[protected] about inflated bills. But all complaints docket no : 8632458, 8632458, 8807790 & 8807790 were closed without any resolution or adjustment in upcoming bills. No one from wbsedcl board is auditing on resolution and engineer have free hand to close all complaint without attaining it. I have attached screen shot of earlier complained submitted online as well as mail send to all top authorities in wbsedcl. I want this kind of corrupt official should be punished and all the excess amount that i have paid to wbsedcl board should be returned by them with 10% p. A. Interest.

Electricity service is not good.
Most of the electricity services are bad.
And if it's bad, they don't fix it.

Not having light from afternoon, one phase is disconnected, nobody is picking up phone in customer care numbers, made more than 100 calls our consumer id is[protected]...

Consumer id:[protected]
This is in regard to the docket no.[protected]Complaint filed on 3rd jun). I've received an excessively high electricity bill for the month of may, jun, and july. It's around 10 times higher than the usual bill that too when there is no one living the house from the last 1 year.

And now, when i am trying to pay online through wbsedcl website, i am not able to pay as it is asking for installation no. From where i will get that no. Now? And how to pay as i can't go there now. And why the bill is so high?

Expecting a quick reply of my complaint.

Against whom the theft allegations their name's. Gurupodo roy, gobinda biswas,
They have a motor, tv, fan, light, in their house and they are stealing it.

Sir, my consumer id is[protected]. I had make twice payment of the same bill for the of months apr-2020 to june-2020 on 08/07/2020 in online through mobile banking (Trans id ic31b1589110 and ic31b1589345). Kindly adjust the amount for the next month bill (I. E-july-2020 to sep-2020). Awaiting for your kind consideration.

I live in Keshtopur Sukantapally area where every alternative day we encounter a load shedding from around 11 am to 6 pm. I know this is just wasting time to connect with the WBSEB guys as they don't know how to speak properly, still lodging this complaint if any day Or any time the management gets a person who has willingness to address public problem.

Dear sir,
As per your billing, you have provide us excess amount of billing.
Actually you have not collect meter reading for the month of march 20 and manipulated (Minimum) reading put your system as a result april to may reading was very high so rate of tariff have very high. Accordingly we request you to please check your under system and consider amount of actual tarrif.

Con id:[protected]
Inst no. [protected]
Address: h/o. Dilip saha,
Jorai road, p. O. Balobasha,
Dist. Alipurduar
Pin: 736207

Respected sir,

I am writing a complaint in regards to the rising electricity bill. The electricity bill has been extremely high lately. I have a computer training institute. The centre was closed for last three months (April, may and june 2020) due to "lockdown"). The electricity cable, cutout was kept open. But how the electricity bill is high? I cannot handle such high prices, my bill is extremely higher.
I would specifically like to know if there is any kind of issue with my electricity meter.
I know that i have not been using more electricity than before and i have not been using any power-consuming large electrical appliances. As soon as possible please investigate the matter. Kindly chang the meter as needed.

I ask that kindly you send someone from (Electricity company name) to come and inspect it as soon as possible so that i will not be overcharged again.

Regards,

This is in regards to the complaint made on your website with docket number 31472484. Received bill of rs 4, 886 this month towards advanced payment for jun-jul-aug which is absurd as the last bill of rs 2, 589 was paid in feb for mar-apr-may however no one is at home from 7th mar till date and the main switch is also off since then, therefore there's no way there is any consumption and no reason for getting this bill without any adjustment...

Shop with customer id[protected] have no connection of electricity. Shop was closed. After amphan cyclone we are not able to get a connection.