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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Nov 19, 2025
Complaints 1383
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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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West Bengal State Electricity Distribution Company [WBSEDCL]

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 24

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A
Animesh Dari
from Delhi, Delhi
Jun 26, 2020
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Address: Baganbati, Maliya, Haripal

Sir amr consumer no[protected]... Amra ki poriseba pbo na?? Nki bikhhov vangchur korte hbe tbe thik thak poriseba pbo...?? Ja ichha tai hbe nki?? Manusher dhoirjer dam ache... Ata ki manusher sathe chle khela hchhr nki??? Prblm solve hbe na... Jol nei jhor nei sara rat line off thkbe... Amra ki adim jug a pore achi nki??? Saradine 10 hr power cut ki dhoroner nongrami hchhe???
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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স্যার এই কমপ্লেন টা নিয়া কিছু ভাববেন?? নাকি আমাদের অন্য উপায় ভাবতে হবে???
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    B
    BKSardar
    Jun 25, 2020
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    I am a consumer of wbsedcl. The resident of vill-panapukur, bhangar, p. S.-kashipur, bhangar block-2 facing low voltage problem for a long time. When contacted bhangar electric office they are not taking it seriously and told us to complaint wbsedcl through toll free number. When contacted over toll free number they informed work is in progress and it will be solved shortly. But the problem continues for several years, sometimes voltage falls even to 110 - 130 volts and tubelights are even not working.
    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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      ঈ
      ঈশিতা টীকাদার
      Jun 17, 2020
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      Dear sir,
      I payed my electric bill on 12th june 2020 8:36am from google pay by scanning qr code to billdeskbqr. [protected]@hdfcbank,
      Money is dedicated but my bill is still showing.
      Wbsedcl consumer id is :[protected]
      Upi transaction id is[protected]
      Please help me.
      [protected]@gmail.com is my email id. Contact me for further process
      Thank you.
      +2 photos
      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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        ঈ
        ঈশিতা টীকাদার
        Jun 17, 2020
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        Dear sir,
        I payed my electric bill on 12/06/2020 at 8.36 am from google pay by scanning qr code to billdeskbqr. [protected]@hdfcbank,
        Money is dedicated but my bill is still showing.
        Transaction id is[protected]
        Please help me
        [protected]@gmail.com is my email id contact me for further process
        Thank you.
        +2 photos
        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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          A
          Animesh Dari
          from Delhi, Delhi
          Jun 11, 2020
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          Address: Baganbati,Malia,Haripal

          Sir ami wbsedcl ar haripal electric office ar akjon grahok bolchi... Bigoto 6thje 8 mnth dhore amra khub khub khub bje poriseba pchhi... Jokhon tokhon electric suplly ghontar por ghonta off hoe jchhe.. Bar bar elctric office a bolee kichu hchhe na.. Ja bill dichhe seta to pay kore dichhi poriseba to dik... Nki taka ta amnie dawa hbe?? Jodi somossar somadhan na hoi tahle amra onno babostha nie badhho hbo
          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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            S
            Shankar dinda
            Jun 8, 2020
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            Cable fault

            Panchanan dinda
            Con i'd[protected]
            Inst no 7189387
            Meter no 1195339
            My problem is the cable is fault. Need new cable connection.
            My contact address [protected]...
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            S
            Swarup Pal SP
            Jun 1, 2020
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            Power theft by
            Anup pal
            Ps - panrui
            Vill - raghai pur
            Dist - birbhum
            West bengal
            Land mark - annapurna mandir
            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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              P
              Poushita Das
              May 31, 2020
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              I am resident of chhaygharia, bongaon, north 24 pgs. My cosumer id is[protected]. We are suffering for low voltage from 2 days in my area. I have done already two complains in your toll free number which is written in electric bill. They send me two doc no. For low voltage we can not run our motor, frize etc. So we are going through the water crisis. There is a heart patient in my house. So we are suffering lot of problems. If you kindly try to solve our problem then we will glad to you.
              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                S
                Swaraj Sadhukhan
                May 31, 2020
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                Address: Bhaluka Puratan Bazar, Bhaluka,Nadia, Pin - 741317

                I am a resident of bhaluka, nadia (Krishnagar block i) pin - 741317.
                In my area there is too much load shedding all throughout the day almost 5-6 hours power off everyday.
                It hampers our studies and work. Sometimes even there is no power throughout the night. Krishnagar power supply office pays no heed to our problems as if we have no value.
                Please solve this problem fast 😡.. Why is service so worst???
                Please solve the problem first so that there is no more frequent load shedding.
                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                  A
                  Afajur alam
                  May 29, 2020
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                  Address: District..coochbehar. villege East shakuni bala . Landmark sipaitari prymari school

                  15 home hooking
                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                    D
                    Dwitipriya Nandi
                    from Bhubaneshwar, Odisha
                    May 27, 2020
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                    Address: Sonarpur, Mukherjeebagan

                    I am a resident of sonarpur, mukherjeebagan. There's been a loadshedding since 20th may 2020 after the cyclone. Its been 1 week and yet not actions have been taken. All the broken posts, wires are still not repaired. There's been absolutely no improvement. We are really having a lot of problems. Please look into the matter asap.
                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                      I
                      indranil_sldu
                      May 27, 2020
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                      Address: West Bengal

                      I have paid my wbsedcl bill through the qr code in the bill using google pay on 24th may but even after 72 hours on 27th may, it is not reflected in the wbsedcl website. My payment gateway is billdesk. My transaction upi id is[protected]. My phone number is [protected].
                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                        G
                        GhoshD
                        May 21, 2020
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                        Due to the natural calamity that amphan a lot of problems have been created. We don't have enough water and electricity has been cut for more than 24 hours now and no step has been taken yet. Stern action should be taken
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                          S
                          Suprakash Dey
                          May 21, 2020
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                          Address: C/o Sourendranath Dey,Ghutiabajar (near Hooghly Jail)

                          Main connection fault
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                            E
                            Ekta Jha
                            May 21, 2020
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                            Address: 23 jheel road bamungachi salkia howrah

                            From yesterday we are suffering from loadshedding.We've faces many problems .
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                              M
                              Moinuddin Mallick
                              May 21, 2020
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                              Address: Khaspur, joyrambati , dhaniakhali pin code 712302

                              Power has been cut and the wires pf the poll has been shagged from the poll and wires are roaming in tge ground from the poll
                              +1 photos
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                                B
                                BJGhosh
                                May 19, 2020
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                                The branches of tree located at jahar jyoti club [censored]ala mandir, north east noapara, vivekananda road, barasat have been grown extremely and lying on electric wires. Verbal and written complaint given to electric office noapara. However, no progress has been shown. Any time with min strength of storm air a big incident may occur. Kindly take necessary steps.
                                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                  R
                                  Rubi2703
                                  May 16, 2020
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                                  Dear sir/madam,

                                  I mr. Swaraj ganguly is a having a connection from wbsedcl vide consumer id[protected] and inst no.[protected].

                                  My previous contact number [protected], which was registered with you is lost.

                                  My new contact number is [protected] and i want to register the same in your system, so that i can get update from you and pay online.

                                  Thanks & regards,
                                  Swaraj ganguly
                                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                    A
                                    AshGameZ
                                    May 15, 2020
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                                    Address: 286 Shoshibabu Road

                                    It's really sad to say but where i live feels like village there's about 10 power cuts a day i have problems with my pc when i do work power cuts and all my progress is gone atleast shedule it and tell us the timing i live in kanchrapara north 24 pargana really embarrassed with the amount of powercuts i work hard for my gaming and works but all just vanishes in powercut mre than 5 power cut a day is not good it's too much at least shedule it in a week
                                    It's out of my hand and i am depressed 😭 due to unusual amount of powercuts if this happens i might have to shift somewhere else
                                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                      K
                                      Kirito Asuna
                                      from Delhi, Delhi
                                      May 14, 2020
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                                      Address: New khulna pally, Madhyamgram
                                      Website: Wbscdcl.in

                                      The condition of electric power provided to the residents of madhyamgram is really bad, there are frequent power outages for long durations. And voltage up downs, causing electrical appliances to malfunction. Me, including the residents of madhyamgram would be grateful if these problems would be taken care of.
                                      The people of new khulna pally really need some help.
                                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                                      May 14, 2020
                                      Updated by Kirito Asuna                                       Address-Bharat Nagar, Madhyamgram, Kolkata, West Bengal 700130
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