West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Dear Sir,
My electricity bill is higher than usual. Last month same thing also happened. Company's team change meter. But problem not solved.Respective officer said that pay the full amount of 2500/-(approx)before complain for the same. Last month I also paid high bill. But no refund received. We only use two fan, one TV and two PL usually. I am sure that it is some technical problem of the company. Please look into the matter.Attached...

Customer id :[protected]
Their is so much load shedding in my area. 20-25 times a day. Im not satisfied with your service. I charge for it then why i suffer for such a bad service. Is it a some kind of joke with me that type of service you provide. Whole year i have face this problem. I pay for your service then why i suffer. I want quick response for my complaint...

We, 6 families having 24 members including children and aged people residinng at a newly constructed flat at nandan kanan, rahara, khardah, 700118. The name of our flat is om sai plaza, built by swarupa construction. Since then for more than two years one commercial meter having consumer id[protected] has been allotted. For allotment of personal meter & transformer, our promoter has already deposited the requisite money i. E. Rs 273344/ through...

Myself Raju Biswas, residing at Vill: Purba Ichapur, PO: Kadambagachi, P.S: Duttapukur, Dist: (N)24 Pgs. I have Lodge an application for electric Pole shifting on dt. 17/12/2018 to the my WBSEDCL Customer Care Kadambagachi. The pole is still my residence entrance gate. I am so many time to visit the office for shift pole. But employee of their not to take any step & they also harass me.
My mobile no: [protected]...

We the resident of muragacha hospital math, teghoria, jugberia, kol-700110 area, facing voltage fluctuation and low voltage problem for the last 3 months. Repetitive prayer was given to the office (Muragacha electric supply, muragacha cc), but nothing has been done yet to solve the problem. Due to this intentional negligence from wbsedcl we are facing problems despite paying the bill on time. Electronic gadgets in our household are getting...

Dear sir,

I would like to inform you that water dripping out of of the main electric box. The rainwater is coming trough pipe which is used to cover the cable. And hence its very dangerous condition, so its my humble request to take the necessary steps as soon as possible.

Meter no: l2247140
Phone : [protected]...

We the resident of madhyamgram, jorapukur (Near nishikanta sporting club) area, facing voltage fluctuation[protected] and low voltage problem for the last 3 months. Repetitive prayer was given to the office, but nothing has been done yet to solve the problem. Due to this intentional negligence from wbsedcl we are facing problems despite paying the bill on time. Electronic gadgets in our household are getting effected time and again. I hope...

My consumer no is[protected]. From last 6 months bill is coming very high. During the last bill period we were out of town for 1 month but still the bill came more than the previous year billing month. Now the current bill has come rs 10000. I tried to complain through the wbsedcl portal but the complain was closed without any enquiry. Docket number was 24548287. There is no response from wbsedcl. They never do. Please help...

Dear sir,
After complaining several time to local electric (Jetia electric office) office they are not taking any steps against it.
We are complaining to engineer of local electric office but he also didn't take any steps.
Voltage drops into 180v to 150v nothing working in this voltage range. Pls do a vital step to resolve it.
Consume. Id[protected]...

I paid my electricity bill via online payment mode using credit card (Consumer no.[protected] of amount ₹390 for aug 2019 to oct 2019. But the same amount is deducted from my bank twice... My invoice number is[protected]...

My transaction id is [protected]
During first attempt it showed transaction failed.. So i tried to pay once more and it was successful... But now i am seeing the amount is deducted from my account...

Sir, in the sonarpur area under sonarpir electric supply, there is a constant problem of low voltage, voltage being below 100 volt during the peak hours and most of the time it is around 100-120 volts. When complained to the section engineer against thus he said he couldn't do anything in solving the problem. According to him they need transformers for every 10-15 consumers. There is some serious inactivity on the part of sonarpur electric...

Sunil kumar das
Cons i'd.[protected]
Garia location.

With reference to above i would like to inform you that wbsedcl is not refunding rs 3587/- paid by neft on 31.12.2018. Same bill was paid in cash on 8/3/19 as per garia ccc letter. But despite banks certificate + neft electronic proof submitted, it is not done. Earlier complaint was booked with docket no 21993720 dt3/5/19. But wbsedcl is ignoring all proof...

My consumer no[protected]. I have paid bill for may 19. July 19 through vidyut sahayagi by net banking on 10, _05_2019. Transaction id. No qcb[protected] dt may 10, 2019. But e payment confirmation of bill not received to my gmail a/c supriya[protected]@gmail.com. Repeated complain sent through crmcell, and also through potal admin but is of no response. Please arrange to send e payment confirmation of the bill to
My gmail a/c....

Dear sir,
Myself argha rit, application & payments done on dated-26/06/2018 but till date i am not received connection. I has benn contacted to your office in several time and no sollution has been initiated from your good office.
Kindly refund my quotation amount with banking interest.

My applcation no is -[protected]
Payment amount is - rs. 3751
Application dated-26/06/2018

Quotation...

Electric agent not coming to take meter reading and not making bill. I submitted complaint against this but authority not taking any action. They always telling that we will send the agent and he will make it, but nothing happened. They always harassed us. Whenever i went the electric office they always doing this only. Here all offers personal not doing their job properly. They harassing the people....

Extra charge of rs.12.41 has been deducted against my bill for rs.3029/- for the bill period jul-sept 2019 against con id[protected] i. R. O bijoyendu narayan maitra under berhampore ccc, murshidabad. Bill hasbeen paid on 01.07.2019. Please confirm why the above extra amount hasbeen decuted which is not clear to me. Previously i have paid my bill online but no extra charge hasbeen deducted as yet. The above information is urgently required...

The bill for jul to september 2019 is showing more than 25000 inr. I filed a complaint but no action has been taken. My consumer no. Is[protected]. No one from wbsedcl has come to check it either. If they are not going to rectify it i will have no options but to surrender the connection and move to a new electricity company. Hopefully they will look into the matter as most urgent. I being a member of the indian armed forces is mostly posted...

Sir, last electric bill i have received of amounting rs 18927/-. Which is impossible as per our usage of electricity. Previous bill amount was 825/-. As per my opinion the meter may be the culprit. I have notice that the meter's red light was blinking quite frequently without any proper load of electric. Please look into this matter as early as possible.
Con id:[protected]...

In the year of 2019 it's a shame to humanity that we (The residents of surerpukur bisoharitala ward number 1 chandannagar, west bengal 712136) are living in our houses without electricity for over 3 years.
We asked multiple times to ccc3 laxmiganj wbsedcl office for electric connection but we didn't got any help yet to get electricity. Please help us....

Power off for 5-6 hours a day for last few weeks. Instead of launching several complaints no action has yet been taken. When trying to contact them over phone they didnot receive the phone. We are in great trouble due to the inactivity of sonarpur power supply. We will be glad if necessary measures is taken to provide us some relief. If you couldnt provide us with the service
Then it is better to leave it and transfer it to some other...