Claimed

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

1
Last updated Apr 17, 2024
Complaints 1375
Resolved
238
Unresolved
1137
Quick Links
Statistics
Share
Contacts

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

Having problems with West Bengal State Electricity Distribution Company [WBSEDCL]?

File a complaint and get it resolved by West Bengal State Electricity Distribution Company [WBSEDCL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
West Bengal State Electricity Distribution Company [WBSEDCL]
Customer Service Contacts

West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 37

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sumitrudra
from Gwalior, Madhya Pradesh
Report
Copy

unethical behavior from service team

Address:Kolkata, West Bengal, 700091

Dear sir/madam

My name is sumit rudra and i stay at ah 178, sector ii, salt lake. Today (12th june, 2018) a service team came from wbsedcl office to cut our power since the bill was not paid. We agree that we missed to pay the bill, however when they came neither i (Owner) was there nor any active senior member was there in the house. My daughter asked the person that she would talk to a senior person in the family and know...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
avik.8100
from Kolkata, West Bengal
Report
Copy

frequent power cut

Address:Kolkata, West Bengal, 700102

Hi i am avik from kestopur mondal para near ankur club...
It is with utmost grief to inform you regarding to worthless power supply service is provided in our locality. Power cut hour after hour, frequently power off only one phase in our location and mainly at night time of rest it happend routine basis. Please take some effective steps against this unnesssary powercut so that we may getting relief from such disgusting and painful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soumen kundu 4
from Kolkata, West Bengal
Report
Copy

worthless service (power supply) by wbsedcl

Address:Howrah, West Bengal, 711112

Respected sir/madam,
It is with utmost grief to inform you regarding to worthless power supply service is provided by santragachi unit under wbsedcl in our locality (Dharsa panchanantala). Power cut hour after hour, frequently power off and on in a fraction of seconds, voltage fluctuations are the daily schedule of whole day long.
Under this circumstances, please take some effective steps against this bougus & bull sheet distribution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:712250
Website:Wbsedcl

Hi,
This is bimal kumar dey, consumer no:[protected] of west bengal state electricity board, resident of rishra, morepukur, hooghly. Every evening and night we are facing power cuts here for 2-6 hours. When we try to reach wbsedcl office over phone, it got unresponded. Even docket no facilities is working.

Could you please take step to solve this problem asap? It's almost intolerable in this summer.. We have been suffering...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
golam9836
from Bengaluru, Karnataka
Report
Copy

unable to login www.wbsedcl.in portal - srmcell is irresponsible

Address:Kolkata, West Bengal, 700157

Sir,
I registered on www.wbsedcl.in portal but now I can not login the portal by giving correct credentials and getting an exception. I have called many times to the wbsedcl helpline (19121) but after receiving they are calling off. I mailed to [protected]@wbsedcl.in department with providing proper print screen three months before but they are so irresponsible that they have not resolve the issue yet. For this reason I can not login...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nabneeta Sarkar
from Kolkata, West Bengal
Report
Copy

power cuts

Address:700122

I am a resident of 81/b jaihind pally, barrackpore, kol-122. Few days before we had power cuts in our area for 8-10 hours (For 3-4 days) because electricity people were working on changing wires. That's okay that they were working as per orders but they created a mess here. The phone and cable wires were hanging in front of the gates. They straight away refused to fix that. What a pathetic service. After that, we are having regular power...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AjaySha_95
from Durgapur, West Bengal
Report
Copy

full day power cuts

Address:Jalpaiguri, West Bengal, 736182
Website:www.consumercomplaints.in

I am a resident of jaigaon pin-736182.
The power cuts here prolong for entire day while the neighborhood (Phuentsholing - bhutan) illuminates every second for the entire year.
Maybe the electricity is being diverted to mills and factories.
Jaigaon is the tourism and business hub of india and an electricity less jaigaon means huge losses.
Look into the matter asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Souvick Dalal
from Kolkata, West Bengal
Report
Copy

amount deducted from bank account but not received by wbsedcl

Address:Howrah, West Bengal, 711114

Dear sir/madam,
I have made a electric bill payment through internet banking on 4th may2018.
Amount has been deducted from my account, but in wbsedcl site it is shown that the payment has not been made.
I have attached transaction slip and also share my account details.
Please look into this problem.

M/s-souvick medical hall
Consumer id[protected]
Inst no[protected]
Account number :...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shuvendu Mukherjee
from Kolkata, West Bengal
Report
Copy

online electric bill payment through paytm mobile solution pvt

Address:741234
Website:WBSEDCL

Wbsedcl se payment kiya. On25/5/2018. Through online inb/[protected]/paytm mobile solutions pvt. But electric office bol raha hai ki bill avi payment nehi hua. When axis bank account se rs 719.35 debit ho gaya. Original electric bill tha rs. 716.97. I have a axis debite card, i want to made this payment through my debit card but for two times wrong pin no. Dene se card block hua. Fir paytm solution pvt ka option mila. Then i have done this...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
Address:Howrah, West Bengal, 711315

Respected all,

My name kazi afsar ali, i have submit application from for new home connection belongs at uttar hirapur, hirapur, uluberia howrah, 711315, wb. I also visited local electric office (Uluberia) approx 10 times. But nobody clear any status on processing for connectivity. I am waiting for long time from but more than 4 month gone no changes situation. I don't understand that what the problem between this stage for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samik Bandopadhyay
from Durgapur, West Bengal
Report
Copy

interrupted power supply : 2 days with very minimal voltage

Address:Kolkata, West Bengal, ilahipur
Website:WBSEDCL

My consumer id is :[protected]. For the last 2 days, there has been frequent power cut and even if power is there, voltage is so minimal that you can't turn your fan on. We called the customer care services provider several times, but wbsedcl, they don't bother to even take the call up. We even called our collection office which is mosat customer care center with collector code : [protected]. Please resolve this issue asap as there are patients...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dey5
from Kolkata, West Bengal
Report
Copy

low voltage and electrical appliance not working

Address:Hooghly, West Bengal, 712311
Website:tanmoy [email protected]

Tarak nath dey (Con id[protected] dankuni, surya sen nagar. Sir my home voltage like below approx 135 every day, for this reason light, fan and others electrical appliance not working properly and take a high apms or destroyed the materials for low voltage. Sir i already complained 9 may 2018 11:19 pm (Docket no[protected] but still now no body come and resolved the problem for voltage related problem.
Sir i request to you pl...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kazi Mominul Islam
from Gurgaon, Haryana
Report
Copy

extreme low voltage o

Address:713151

Dear sir,

We, the residents of gujrara mansingh, near bahdur singh negi inter college, sahastradhara road, dehradun, are writing you to bring your kind attention to the serious electricity problems in our area.

The problem we are the victims of, is explained below in short.
1. Extreme low voltage.
2. Too much voltage fluctuations every day & night, which may damage our costly electrical instruments.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kazi Abdul Ajij
Report
Copy

very poor service for new connection

Address:Howrah, West Bengal, 711315

My name is kazi afsar ali, my residential address hirapur, d. Hirapur, uluberia howrah, 711315, i have applied a commercial connection before 3 months. But no developed. Every week i ave goes to the uluberia office. But they said that your matter will be done early. But there have no improve. I want as soon as possible a new connection. I'm very disappointed this matter.
Please do something about this matter.

. Thanking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
N Ahamed
from Ranaghat, West Bengal
Report
Copy

way of talking was very rude one of your executive

I have talked about my interrupted electricity supply of majuria power station with one of your executive through phone call. The number is [protected]. He had replied me continuously with very rude and unnecessary attitude. That type of behaviour happens in regular basis.

So, please take a proper action against the executive.

Thanking you....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Raghunath pal
from Kolkata, West Bengal
Report
Copy

this is a criminal offence for hooking the electric line

Address:743135

Dear sir/madam,
With due respect I would like say that I am a subscribe of W.B.S.E. D.C.L. This subscriber name Mr. Raghunath Pal and c/o- Nityananda Pal.
My consumer id is[protected].My residential address is Halisahar purbo kabirajpara battala, P.O-Hazinagar, Dist-24 pgs(N), pin-743135.
I inform you that for the past two years, my next house use to light, fan, refrigerator, induction oven ect by hooking the electric...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Purba Medinipur, West Bengal, 721653

Hello sir,

I have already submitted a disconnection request of my electric meter connection.
Consumer id:[protected].
After submitting the request i was assured that i will not be receiving any electric bill but still for the month of may, 2018 your executive delivered an electric bill at my home.
Kindly look in to the matter with utmost priority.
Thankyou....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitbit07
from Bengaluru, Karnataka
Report
Copy

unexpectedly high electricity bill without meter reading

Address:North 24 Parganas, West Bengal, 743193

Respected sir,

We have received unexpectedly high electricity bill this month.
As door was locked, without reading meter your employee has given a wrong bill to our neighbor. Only one member stays in the entire house. Our average electricity bill for each month is 300 to 400 rupee, but this month we got bill of rs 3895 for next 3 months.
After looking in to bill we visited to our local current office. Without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear sir,
We would like to draw your kind attention to the fact that the consumer id –[protected], tariff code b – idit, moondakotee tea estate factory located in sonada, dist. Darjeeling is a bulk consumer of wbsedcl since the existing of the factory.
During the last few months the supply of electricity has been very irregular and experiencing very carelessness and irregularly maintaining the feeder line to the factory...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhamoy Chakraborty
from Ingraj Bazar, West Bengal
Report
Copy

power supply getting stopped from 8th may

Address:741402

Dear concern,
I am staying in a village near by place of ranaghat, my consumer number is[protected]. From last 8 th may we are not getting supply. While we did complain to your zonal office (Docket number=[protected] they said it supposed to rectify by 8th may. But this thing still not happened. But where as i have seen in other places hardly u have took to repair the line 2-3 hrs. As we are staying in village so you people try to ignore...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy