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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Apr 17, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL]
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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 40

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B
Bidesh Bhusan Das
from Kolkata, West Bengal
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defective energy meter, requires immediate replacement with a new one.

Address:700123
Website:www.wbsedcl.in

Sir,
My electric consumer id :[protected]. Since last one year, bills are not being issued by talpukur customer center center, muktapukur barrackpore regularly on quarterly basis. They sometimes issued bills but the same were prepared on the basis of estimated reading, which are absolutely wrong.
I approached them several times personally as well as telephonically and lastly by sending letters to them through speed post. But...
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R
ranajit1988
from Kolkata, West Bengal
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not able to login and navigate user account

Website:www.wbsedcl.in

Hi
I am not able to login as consumer in www.wbsedcl.in with my login credential. When i am giving credential, its always navigating to only one page with error message: "no portal roles are assigned for this user. If this problem persists, contact your system administrator."

I tried to contact the 24x7 helpline of this company. But they are not able to solve the problem.

I need to pay my bills immediately...
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G
gayeshpur
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abnormally high bill

Address:Nadia, West Bengal, 741234
Website:www.wbsedcl.in

Consumer id[protected],
In morning time red light of meter blink very fast where the main switch is on/off its continually blink. I complainted many time, but representative just visit and go, they can't do any thing for rectified the problem. Last one year i am trying to convince, but they did not try to resolve my problem last six months i supposed to paid rs. 18000.00, i belong to a lower middle class family. How can i manage this...
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Address:700123
Website:www.wbsedcl.in

Meter is defective since long time ago. Complaint lodged several times by telephonic conversation, personal approaches at talpukur ccc located at muktapukur, old calcutta road barrackpore, kolkata - 700123, by sending letters through speed post since. Feb 2917 for replacement of defective meter with a new one. But no +ve response was received. Lastly, on 18th october 2017, meter replaced with another one. But the officials now came to note...
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Address:North 24 Parganas, West Bengal, 700123
Website:www.wbsedcl.in

Energy meter defective since long time back. After several approaches, on 18 th october 2017, meter was replaced with another one. But the same is also defective as per opinion of wbsedcl official, who came to record meter reading for the period from january to march 2018. Meter requires immediate replacement as bills are sometimes issued but that prepared after taking assessed /estimated meter reading. My consumer id :[protected] under talpukur...
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M
M.rihaan
from Amlagora, West Bengal
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electricity meter damage & received faulty bill

Address:700159
Website:[email protected]

Dear sir, /mam,

I have received electricity bill of amount rs.36253.00, where this meter is found to be faulty since last 8 months.

Consumer no[protected]
Meter no - t2263472

We had discussion with station manager, he straight away forcing to pay the whole amount.

No one is residing at (Soumya singh. Ps ixora, flat -6/4d, gouranga nagar, jatragachi, newtown kolkata 700159)...
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J
Jagdulal
from Ranaghat, West Bengal
Jun 9, 2021
This thread was updated on Jun 9, 2021
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hooking and stealing

Address:741247

Ami prottek din hook lagiye current churi kori, parle ja korar koris. Ami hook lagiye choper dokan chalai. Payradanga, gramer naam: ukilnara dakshinpara, naba nabarun sangher kache ami prottek din sondhyar somoy sare 6 ta theke dokan di ebong hook lagiye bulb jalai. Ami b j p r supporter ebong cadre, amake ke badha debe? Je badha debe ami tar gala kete phele debo. Ja korar ta kore nis. Ami choper stall lagai thik naba nabarun sangher samne...
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D
Dipankar Sinha Roy
from Rajmahal, West Bengal
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bill amount has not credited for non successful payment via vidyut sahayogi app

Address:741101
Website:w.b.s.e.d.c.l.

I am a customer (Id.[protected] under wbsedcl, krishnagar, nadia, paid my bill of rs.3410.51 of the month january 2018 through vidyut sahoyogi app via axis bank net banking on 5.12.2018. The transaction was unsuccessful, but the said amount has been deducted from my bank a/c. The bill later paid on 9.12.17.
Time and again, i mailed the crm cell and talk to officers in wbsedcl krishnagar office, send bank a/c details, lodged complain...
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T
tsghosh1
from Kolkata, West Bengal
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no power to submersible - impacted water supply to irrigation

Address:721157
Website:wbsedcl.in

I have a commercial consumer id[protected]. We complained against no electric supply to the submersible linked to this consumer id. Every time we contact office to follow up the status they generate a docket number. We have 3 docket numbers 13063093, 13119972 and 13137620 between 29/11/2017 and 07/12/2017 but the problem not solved. Submersible is used to supply water for irrigation into approx. 3.5 acres at the moment which is badly impacted....
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T
tsghosh
from Kolkata, West Bengal
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no power to submersible - impacted irrigation

Address:721157
Website:wbsedcl.in

I have a commercial consumer id[protected]. We complained against no electric supply to the submersible linked to this consumer id. Every time we contact office to follow up the status they generate a docket number. We have 3 docket numbers 13063093, 13119972 and 13137620 between 29/11/2017 and 07/12/2017 but the problem not solved. Submersible is used to supply water for irrigation into approx. 3.5 acres at the moment. Please do something...
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I am complaining this on behalf of all the inhabitants of puspanjali apartment, nutandihi, jhargram,

Our. Transformer cut outs which was supplied by west bengal state electricity distribution company limited has been fully damage since 6 (Six) months. Heavy sparking is occurring from those places and our electrical home appliances can damage at any time. When i am complaining the concerned department they are just sending...
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S
Sksahab
from Kolkata, West Bengal
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transformer

Address:Howrah, West Bengal, 711404

Dear sir,

My application number [protected]. Consumer id[protected].

My transformer's work has been closed for a long time our officer here says it will take time, but how long? It has been ten months since i finished the whole money, but the work was not completed. I think the work was deliberately closed. Please see the subject a little please....
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S
sanjoy1989
from Ahmedabad, Gujarat
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do not comming bill

Address:713424
Website:Wbsedcl complaint

This is sanjoyroy frompalashan here by inform you that i am a customer of wbsedcl.
My consumer id is [protected]
Connection year 14/09/2012 time 15:05 pm
Receipt no-12870
Raina
Collector code-05
Counter no-03
Sl no-0287705
Book no-a12
Customer name-bijoy basanta roy
We are not received any bill due 2012 to till date.
Kindly checkvthe problem and solve it as emmediate...
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Address:Burdwan, West Bengal, 713301
Website:www.wbsedcl.com

I have made a bill payment of 13th november 2017 for 4177/- via paytm payment gateway, for wbsedcl. Amount got debited from my bank account but still payment remains in pending or failure state. Please assist me in this regard. I contacted wbsedcl and paytm but both companies are not responding to my requests repeatedly.

Application no: [protected]
Consumer id:[protected]...
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K
Karan Mukherjee
from Kolkata, West Bengal
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new electric connection

Address:743456

Sir,
I am manoranjan gain i had no electric connection to my house so i went to electricity office of haroa. And the officer told me the you shouldhave apply for a new electric connection through online. So i had no experience that how to apply the online application. Even i went some d.net were not able to apply this. So had no choice that i applied myself to the computer of another. And i made a big mistake. That i have applide...
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B
banikkaushik
from Kolkata, West Bengal
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meter replacement

Address:741235
Website:WBSEDCL

I would like to inform you that may meter is not working from today onwards. There has been no meter reding
Under the circumstances, i request you to send your men to replace the defect meter at your earliest convenience, so that may be correct reading of the meter and the correct electric bills are prepared thereof..
So, i request you to install a new meter immediately....
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D
Dhruw Sharma
from Kolkata, West Bengal
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dispute payment not refunded from wbsedcl

Address:Kolkata, West Bengal, 700157

Dear sir
After making payment well before due date against my (Sept - nov17) bill amount of rs 15383 which transection was successfully completed on 2th sept 2017. On 13th nov when one of your employee came to my house for deactivate my connection that time i came to know my amount is showing outstanding at your end.
Then i meat one of your sr. Manager mr biswajit mondal at your teghoria office & he suggested to make payment...
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Address:721659
Website:www.wbsedcl.in

Dear sir,
This is in continuation of my letter dated. 20.09.2017 for charging excess electricity bill charged by you
In the matter of consumer no.[protected], reference online complain no.11469386 dt.01.09.2017 &
Call centre complain number :[protected] & number12918111 dated 15.11.2017.

In spite of my regular complain that you are wrongly charging electric bill on me/us. I am a very marginal
Earning...
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D
Debopam Chatterjee
from Kolkata, West Bengal
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abnormal bill regularly for two cycles

Address:700159

Dear sir / madam,
I am facing high abrupt electricity bill for last 3 cycles. My consumer id is[protected].

First problem occurred on april 1st, 2017 when the bill was generated for april-jun, 2017. The bill amount was above 16000 for 3 months and the units consumed was showing as 1834. Which was abnormal since the last 3 cycles before april, the unit consumption was 195 and the bill amount used to[protected] and maximum...
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T
Tanmay Jana
from Kolkata, West Bengal
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illegal bill raising

Address:721427

Dear sir/mdm,

Consumer id is[protected], name-bela rani jana, since 5th june'2017 we're not using the electricity but on 26.08.17 we've paid 828.57 & recently a bill of rs. 743 has been generated, requested to plz look out the matter and provide us the bill for minimum chgs. & hope the bill will be rectified.. Your co-operation will be highly appreciated.

Looking further for your necessary action on this matter.br...
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