Claimed

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

1
Last updated Apr 17, 2024
Complaints 1375
Resolved
238
Unresolved
1137
Quick Links
Statistics
Share
Contacts

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

Having problems with West Bengal State Electricity Distribution Company [WBSEDCL]?

File a complaint and get it resolved by West Bengal State Electricity Distribution Company [WBSEDCL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
West Bengal State Electricity Distribution Company [WBSEDCL]
Customer Service Contacts

West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 42

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Parthajc
from Pandua, West Bengal
Report
Copy

high bill charges

Address:743165
Website:www.wbsedcl.in

I am (Consumer id[protected] a resident of national park east, naihati & an active user of online payment for utility services. The electric meter reading scheduled during the end of july could not be taken as the person found the door closed on 27.07.17. My house required urgent repairs & we had vacated the same & had been staying close, in a rented apartment. I talked to the person responsible for recording the reading & he admitted that...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhijit Sar
from Kolkata, West Bengal
Report
Copy

low voltage for last one month

Address:713143

Dear sir,
I am the resident of nigan station, mangolkote, burdwan, writing you to bring your kind attention to the serious electricity problems in our area.
The problems are explained below.

1. Extreme low voltage.

2. Too much voltage fluctuations every day & night, which may damage our costly electrical instruments.

3.in the nighttime, problem is even worst, there is often too...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BanerjeeShital
from Mumbai, Maharashtra
Report
Copy

voltage fluctuations due to old transformers.

Address:700119

Not able to live like this. Everyday face the same situation. No sufficient power between 4pm to morning. Several times informed in local electrical officials. But lathergic approach. Need immediate attention and resolution. Please look into it. Hope to get the revert asap
Consumer number is[protected].
Contact number :[protected].
Email : [censored][protected]@gmail.com....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mira Chakraborty
from Kolkata, West Bengal
Report
Copy

inflated bill

Address:Kolkata, West Bengal, 700070
Website:WBSEDCL

Today we received a bill for the next 3 months amounting to 7600 inr. On what basis was the meter reading done? A person named dilip das claimed that today he came & did a meter reading & today itself he sent us a bill amounting 2600/- per month. On what basis is this bill or unit reading done? The maximum amount we have paid using ac since the last two years was 1800 inr per month. How can we be not sure that this man manipulated our meter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nidhi 1111
from Kolkata, West Bengal
Report
Copy

electricity bills

Address:Kolkata, West Bengal, 743166

I am a resident of gouripore, near naihati, 24 parganas both.

I want to bring to light that we receive 3 month's bill at one time.

However, these bills are advance bills. So today i received a bill for the months of september, october and november.

Now the reading of september or august has been assumed to be the reading for the next two months. So i have to pay more money for the coming 2 months,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Subrata Gangopadhyay
from Ahmadpur, West Bengal
Report
Copy

your website for online payment of bill is not working properly.

I am a registered consumer (Consumer no.[protected] and i used to pay bill online (Through net banking). This time i am trying to make the payment since 26th instant. But unfortunately i could not reach the second step. I am a senior citizen and can't go to the office to stand in a long line. If i do not use the "online payment" procedure, i will the benefit of it. Please solve the problem as soon as possible and oblige....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:700103
Website:website WBSEDCL

With ref. To above subject, it may pl be noted that my consumer id is[protected] and the region is under garia electricity office of wbsedcl, kolkata-700084. While i was trying to pay my bill for 3 months together amounting rs 3967.40 (After1% rebate as allowed), though the total bill amount is rs 4015, on 29.08.17, the payment of rs 3972.12 was debitted from my state bank of india account maintained at mahamayatsla branch
The payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nasiruddinsk
from Asansol, West Bengal
Report
Copy

complaint against electricity theft in bhabta mandalpara. pin -742134.

Address:742134
Website:WBSED

Respected sir,
As a responsible citizen i inform you that here in bhabta mandalpara. Pin -742134. Many people's are doing hooking (Theft) direct from electric line therefore everyday we face electricity problem. So please raid in bhabta mandalpara. For stopped electricity theft.

Under the circumstances i would request you kindly take necessary (Legal) steps.

Thank you....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
samareshdas1979
from Kolkata, West Bengal
Report
Copy

transformer for a project

Address:700157
Website:www.redantrealty.com

We have submitted a file for transformer at our site name : prantik, plot 12/39, ideal school road, bandipur, rahara. We have submitted our application at supply office : rahara ccc dated 2/3/2017, memo no.[protected]/app_rect/01. We have been following since then but no reply from local office and from bidyut bhawan. Would request you to give us some soulution....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:712405

Sir/madam
Last 2_3 mnth shows a lot of time of a day power supply stopped for 2 or 3 hr... Suddenly it goes to 6 to 7 hr... Today 1.30 p. M se 6.30 tak loadsedding tha... At that time vi ha...
What is the problem wbsedcl???
Bill to time par hi date hu na... Ato nahi ha ka free ma eletricity mil rahi ha... Fault ho sakta ha... Lakin is tara itna waqt... A konsa tarika hai... To fir hum log change kay hua purana dino se......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Trisha2017
from Kolkata, West Bengal
Report
Copy

low power

Address:Nadia, West Bengal, 741222
Website:No

Sir
From 5 mnts i face problem of low voltage. I several time phone for call doct and i get the solution as temporary. Next time i face same problem. Even i went chakdaha ccc and they told the problem will not happen again. I doing job in brp ccc and i am surprised that my home face such problem. Even on calling zm ccc nobody to take phone.
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
btapash
from Mumbai, Maharashtra
Report
Copy

request to remove a banyan tree over transformer in our complex

Address:Kolkata, West Bengal, 700149

A very big banyan tree has spreaded its branches on the transformer installed in our flat complex. This is very risky and cause any sort of accident. Though it was informed earlier, but work has not been done. You are once again requested to remove the tree before it can cause any damage.

Address: srinath vatika
962, aghore sarani
Near bosepukur more
Rajpur sonarpur
Kolkata.. 700149...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Nadia, West Bengal, 741222
Website:www.wbsedl.in

As per bill no[protected] dated 15 may 17, installation no 3447592 (Consumer id[protected] was in accessible for two consecutive billing circle and an estimated inflated reading was charged. Where as the meter is placed at an accessible location at a height of 7-8 ft inside the shop since inception. The meter readings were taken from the same place since 2012-13. An application for correction of the bill was submitted on 19 jul 2017 and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bishalsarkar
from Delhi, Delhi
Report
Copy

voltage up-down problem

Address:Jalpaiguri, West Bengal, 735214
Website:www.wbsedcl.in

Sir, in our area rabindra nagar, hamiltonganj, kalchini have low voltage problem during yesterday night. Please solv this matter i allready a complaint lodged in vidyuit sahayougi app. Yesteday night mobile van also coming in our area but not solved permanantely. Please solv this problem permanantely. Because our village have electric problem 2 or 3 days gap....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
Debanjan Narayan
from Kolkata, West Bengal
Report
Copy

double payment of single bill

Sir, i (Narayan chandra saha) have paid my bill on 15th august through vidyut sahayogi app by netbanking. My id no. Is[protected]. The total bill amount is rs. 3842.00. But through the app in mobile the auto deduction amount of rs. 3797.19 deducted two times simultaneously. So, kindly refund my amount to axis bank account, as i have paid this amount from the s/b account no [protected] from kandi branch (Ifsc code : utib0001404). Or the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
debayankarcontai
from Egra, West Bengal
Report
Copy

transformer change order passed but contractor wants money

Address:721430

A 25 kv transformer replacing order passed at 01.08.2017 but the local contractor wants extra money from consumers... We inform this to local wbsedcl station manager.. But he dont take any step against this contractor... We are helpless... We complain this in wbsedcl portal (Complan docket no[protected]... But no action or step is not taken against this complain docket no... Please do something... We are in power off condition... We are villagers...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjoykrghosal
Report
Copy

cancellation load enhancement quotation

Address:700084

I have submitted online load enhancement quotatoin on 03/11/2015 and validity was upto 01/02/2016 (application no [protected]). But due to some domestic mishap I could not deposit the amount within time. I was told to submit application for cancellation. As per advice Garia CCC), I submited the app on 26/04/2017 getting assurance that application will be cancelled within 2 momths. But the issue is still UNRESOLVED....
Helpful
8 other people found this review helpful
8 found this helpful
Write a comment
Report
Copy
S
sakilmollah
from Kolkata, West Bengal
Report
Copy

stolen the electricity from electric poles

Address:711322

Electric theft from the electric pole dear sir, i am an anonymous person unwilling to disclose my identity for some security reasons. I want a strict legal action be taken by the officers of west bengal state electricity distribution company limited against some people in my locality who are thefting electricity from the local electrical poles every day. These people regularly theft electricity and they use to provide electricity to those...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suvroankush
from Kolkata, West Bengal
Report
Copy

new connection e payment problem

Address:North 24 Parganas, West Bengal, 700120
Website:www.wbsedcl.in/irj/portal

Dear sir,
My application no is [protected] and my name biswanath chakraborty. I have paid for new connection 2106.70 through online payment on 11.08.2017. Receipt not generated but the amount debited from my ubi account. But it was written "payment failure". I could not understand whether the money will be credited to my account or payment is successful. My email id is chakraborty. [protected]@gmail.com and mobile no is [protected].
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Supriya Nath
from Kolkata, West Bengal
Report
Copy

theft complaint

Address:700121

We are inhabitants of d block, subhasnagar, barasat barrackpore road, north 24 parganas, west bengal, kolkata 700121 are facing commercial level power thefy... Due to that power theft our voltage is constantly fluctuating and we have already lost our laptop and refrigerator. Please take necessary steps as we have no reply from the toll free number....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy