West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

A sincere request to the head to keep proper brought up people who knows how to talk properly to customers and not talk rubbish in an impolite and disrespectful way by just cutting the call while the customer is talking.
There's no current since last afternoon as its gonna be 24 hours soon... Hell now no one's even receiving our call.
Please keep some understanding and polite people be it a government job or anything they should...

Trying to get a duplicate bill and want to do the due payments but for few past week the web page is not opening, My internet connection is good and able to open other sites without any issue.

Whenever I try to access www.wbsedcl.in I got page can't be displayed see attached. I tried to access on different time and different machines got the same result. as well as the android app also not loading....

Wbsedcl se payment keya. Cus id:[protected] tran id:ctx[protected], bp no:[protected], invoice no:[protected], date:15.04.2017.17.46.39, amount:355.58, tran sucesses full, mera account se allredy debit ho gaya balance, but wbsedcl office se contact keya, bol raha ha avhitak payment nahi hua hai, payment failed ha...
Ir please help me... Mera cont number:[protected]...

Dear sir,
This is to inform you that i am nilmoni nandi a consumer of anandapuri customer care service (Collector code [protected]), yesterday at 12.18 pm your service men came to my house and said to my neighbor to inform me that my connection will be discontinued because of due bill amount if do not pay within 12.30 pm. That time i was in out of station so that i could not abled to pay. As a result they have disconnected my service....

Dear Sir,
I'm writing of matter which I'm facing from past few weeks. Currently, I'm unable to open your official link(http://www.wbsedcl.in/) from USA. I live in USA for H1-B working purpose and I had continue paid my past utility bill of Indian home through online. Recently link does not work or it may issue of gate-way pass. Please suggest me how to pay my utility bill. My consumer ID:[protected]. Thank Apurba...

Low voltage since this morning. Its summer season and in this situation its very tough to live. And this type of sutuation is coming very frequently i had called to wbscdcl many times but maximum time they didnt receive our call. We need a early resolution here as its impacting our daily live.

Vill rampur kharermath
P. O +p. S gaighata
North 24 parganas

Please resolve this issue asap...

My name: Jhareswar Ghorai
My consumer ID is[protected].
Address: Sherpur Milanbithi Etowaribar, Contai, WB- 721401.
Mobile: [protected]

I am getting very high bill since last 6 months. In this month I got bill of 1069 unit and 324 for previous quarter. I have my domestic connection for about 15 years and I have never seen this type of huge bill earlier. I have not increased loads by any means rather I have...

Bill for February, March, April 2017 was only Rs 1672. But for May, June, July, The bill has jumped to around 23000.

Despite the use of same equipment in the house, how can the bill be so high??
There is an issue in the meter. I have lodged a complaint in WBSEDCL office in Saltlake near Tank no. 16 on 25 April, 2017. Action is yet to be taken.

My consumer ID is[protected]...

To
Wbsedl

Sub: complaint about theft of electricity.
Dear wbsedl,
I am an anonymous resident of vill - chandipur. P. O - taradaha, p. S - klc. Dist - south 24 pgs. Sir my complain is not anout any particular person. Neither it meant for bringing vengeance. Yet sir 98 percent of my villagers dont have legal electricity connection. They obtain electric by means of hooking. Some of them are poor. Yet some...

Sir,
I, the undersigned, Ex-Public Prosecutor of Birbhum District from 1992 to 2010 do hereby lodge a complaint against an unknown person who came to my house, situated at Puratan Line para near Moumachi Kali Mandir at Suri town on[protected], Saturday at 1.30 P.M while I and my wife was performing noon Namaj (Prayer) and my son was taking bath in the bathroom, rang the bell. We could not response the bell at once as we were engaged...

To,
The chairman
West bengal state distribution company limited
Vidyut bhavan
Block - dg
Sector-ii, bidhannagar
Kolkata - 700091

Sub: no power supply

Dear sir,

I am sabina yesmin (Consumer no.[protected], installation id: 8752038) to bring to you kind notice the fact that my family is facing a lot of problems for no power supply from 22.04.2017 to till...

Myself Ramanuj Paik, consumer no[protected] under saharar hat substation of wbsedcl.
I would like to inform you that, there is no power supply in our village I, e Aoyashberia paschim para since Saturday afternoon. Though the other villages in our locality have the power. In our village the senior persons and the children's are the worst sufferers. 48 hours without electricity is as shameful as ridiculous . So please think about it and...

Dear sir/madam,
This is to inform you that for last 24hrs there is no electricity in Bawali South 24pgs, nodakhali ps, bhetkakhali gram.
Request you to pls look into the matter & do the needful as the weather is too much hot.
Kindly look into the matter without ignoring the same due to short complain.
Thanks & regards
SHREEMONTO MANNA
[protected]...

No power complaint has been registered to wbsedcl : 7712574 dated 20.04.17 time11:04 am.

Nobody is attending the above complaint from yesterday. Maintenance vehicle is roaming within 2 km from our home but they didn't attend the complaint after 24 hrs also. I want to know what is the problem / factor is influencing for not attending the registered complaint....

My Condumer ID is[protected]. The last invoice no.[protected] was last received & payment made through ECS. I have been constantly following for the bill for Jan - March 2017 but the electricity bill is still to be received till date. As I am paying through ECS, I am afraid to miss the rebate for not paying timely. Several occasions tried to contact customer care at Pailan office, as usual no takers. God bless WBSEDCL. Please help to receive...

Excessive loadshedding in mothabari, malda...in 24 hour of the day 12 hours power remains cut off, whereas nearby kaliachak area only average 3hrs power remains cut offf. It is bcos kaliachak ss is afraid of kaliachak people who torched the police station in jan2016, and mothabari ss being never prodded by sleeping mla sabina yeasmin, is sleeping all day in his inverter-operated room!!!...

Dear Sir,

Electricity Bill not received from Meter Reader but I have paid regularly online payment. Kindly let me know whether any bill is pending against my Consumer ID[protected].

With regards,

Yours faithfully,

(Nitya Gopal Sarkar
Consumer ID No.[protected]
Satyam Apartment, Rabindranagar, Asansol
email : [protected]@gmail.com...

I have lodged a complain against docket no. 745929 of not having power in my house as the electric wire has been disconnected from the pole in front of my house . But till now i.e. 4 p.m. of 05/04/2017 no one has come to the spot. When I called up the Chaitanyapur customer care[protected]today for the status of my complain he was unable to provide the same. He gave the no. of person([protected]) to be contacted. When I called him he pretended...

My consumer ID is[protected], I've paid an amount of Rs 1635 online for my electricity bill from the WBSEDCL portal, on 31st March 2017.I've not received any receipt for the same yet.The amount Rs1635 is already debited from my bank account for WBSEDCL, I got the confirmation too from my bank.But when I'm checking the status of the bill it is still unpaid..Plz help regarding this.....

Sir, I m a simple citizen of village-lohapur bazar, post-lohapur, dist-birbhum, pin-731237, i m paying my electric bill regularly, but unfortunately for last 15 days there is very low voltage even only 30 to 50 volt only so there is no drinking water and its create big problems for us.people said that electricity is illegally used in the fields for farming with cut money of some people from electric offices .Sir i expect you should take this...