West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

I, suresh kr bandyopadhyay, customer id:[protected] have already applied for load enhancement. Load enhancement application number is [protected].in status quatation is complete but collection status is on working. I can not make online payment for enhance the load. 'this facility is not available for this customer' this msg is shown there to make payment. Please resolve my problem as soon as possible.

Sir,
I am a resident in Hugli, khanakul, and apply for new connection in my own new house on 21/06/2016 to Khanakul Wbsedcl.But I have not given connection.I even contact with office several times. my E mail id is [protected]@gmail.com. Mobile no. [protected].But here another persons are given new connection with extra charge about Rs.2000/.One local electric mistri have given a chance of new connection within a month with charge Rs.2000/.My opinion the officers are involvein this matter.what can I do

Sir, in our area vill-rabindra nagar, p. O-hamiltonganj, dist-alipurduar pin-735214 have single phasing low voltage problem. This problem since during last night. This problem is not one day problem, this problem going through 2 / 3 day gap in our area. I allready a complaint lodged in bidyout sahayogi app but still now not done this work. I requested to you please solv this matter permanantely.

I am user of domestic connection of wbsedcl. I am regularly getting electricity usage bill of rs. 1500 /- to rs.2000/- against electricity consumption. I am getting wrong bill since my meter was changed.
The bill appears to be inflated, as i know for certain that our consumption electricity is not so high as to warrant such a high bill.
I therefore, wish to get the electricity meter checked, as early as possible. My consumer id:[protected]Under nandigram ccc)

We are the consumers of village&po nabagram[bakultala] pin 713166 under jamalpur ccc in east burdwan district.in our area low voltage became customary since long time ago. Even after depositing requisite security money we are not getting sufficient voltage throughout the day. Life becomes miserable throught the summer. We are sorry to say because of low voltage even celling fan does not move properly. Another thing is frequent loadsheding. Our village remains totaly dark hours after hours during a drizzle for only 10 to 15 minutes. Electric supply became totaly farce to us both in terms of quality and service. We are regularly paying bill and being cheated by wbsedcl. Immediate attention of either executives or honourable minister is badly required.
Regards,
Srijan goswami
Nabagram
[protected]

Dear officer
Wbsedcl
Kolkata

This is to inform you that mysel[censored]jjal samanta, customer of wbsedcl id no[protected], last few years.

I have a complaint for poor electric power supply for our whole area bhatar rabindra pally, p. O-bhatar, p. S-bhatar, district - burdwan, wb, 713125.
We have many time complains to toll free no and also submitted application for non continuing electric supply of bhatar area, power was supplying by bolgona power house, a very bad power station by our experience of electric service that we getting​.

The station manager could not cooperate with consumers and the bolgona power house could not provide good service for electricity supply.

Even hour of hour load shedding that we suffer from a long year.

We are expecting kind cooperation from your side and we expect permanent solution of electric transformer and phase problem.

Thanking you

Ujjal kumar samanta
Bhatar rabindra pally, bhatar, bardhaman.
[protected]

Dear sir
My name is samir i am from sonarpur bhowmick park con id[protected]
(Son of mira dutta).. My complain no is - 9130614
Since yesterday night our electricity is not working because one of pool is break down very dengeresly we already informed the sonarpur electric but no proper response from their side...
Situation is very pathitic and dengeres to any time any accedent can took place so many time we informed then but no proper response... Sonarpur​ station manager also not there in the office
I don't know what to do people are fool in seek in my erea because of summer session without electricity need your intervention urgent sir plzzzz... Before any mazor issue took place.

Last few months, each day unwanted power cut happens, no public announcement. The power cuts are too bad that it's not consistent and sudden power up for few seconds and then again power down happens. Also if there are raining weather conditions with out any thunderstorms or lightning-bolt power goes down and stays even after more than as usual power cut remains. Believe me it's not normal load-shedding!!!

I am sital chandra mahapatra, consumer no[protected], jamunabali - basantapur, abas. About 10 days ago supply was ok. Due to weather disturbance, some problem aroused. Linemen came and rectify in such a way voltage up and down started. Complaint several times, no rectification done but closed the complain as complied. I am not a political man.in the area some persons are enjoying the benefits of proper electric supply. I do not understand, why i am deprived. To whom shall i pray for this. They are advising me to make a group complain for a new transformer for my locality. If so why the company management is not taking action. I feel the staff are working with political motivation.

Dear sir,
I am manjula saha, consumer no.[protected]. Today on 31.05.17 i paid my electric bill rs. 4716.07 by vidyut sahayogi mobile apps. My 1st transaction was failed, the apps shows that your transaction not made but from my icici bank the ammount was debited (Ref no. Wbsedcl_iici[protected]). Then i did my 2nd transaction, it was done and the app's shows your payment was under process.

So, please check. If you didn't get the 1st attempt ammount then please send a confimation so i can sent it my bank and they will refund the money

Our area is suffering frequent powercut problems and when it comes in repairing any faults in our line the service is also most worst and backdated they do not also pay any importance to their customers complaints in living in todays advanced world it looks that we are living in a backdated one, wbsedcl improved from previous times but still they dont work to their full potential and we are suffering a lot

Sir may sandipan maji kolaghat se (Purba mindapur), sir mane 3 electricity bill payment kiya tha lekin bill payment nahi huya par paisa account se deduct ho geya. Bad me fer se payment kiya tha ho geya, sir 1 bill 2 bar peyment kaise hota hay, may aj hamara kolaghat ccc pe geya tha, unone bola ke next bill ke sath adjust kar dega, magar sir ye bill dusre admi ka tha, so mere paisa kaha se milega, sir may pura details ek pdf file me de raha hu, ek bar dekh lijiye ga. My contact no is=[protected]

Thanks & regards
Sandipan maji

Sir,
Last few days in our locality suddenly voltage getting down unexpectedly. This is summer time and the fan or light didn't work properly for the low voltage. We got high capacity transformer last year. Always we get high (200-220v). But now we get only 130-145 v. We contact diamond harbour electric supply office[protected] several times, they assured us to solve the problem immediately but the problem still not solved. As a result the entire people of this area suffer a lot in this hot weather.

Please do the needful as soon as possible to solve the problem.

Thanking you,
Milan halder.

Location-
Vill - harindanga, ward no-03
P. O+p. S - diamond harbour
Dist - south 24 parganas
West bengal, pin - 743331
Transformer location - in front of kalika club of the above mentioned location.

Respected sir,
I am a consumer (Id[protected] of your company. Transfoma damaged due to storm at our locality. This transforma located at kanpur near birsa munda smrity siksha niketan nursery school. Villagers (No. Of customar-54) lodged doct but not responding keshiary - ccc or belda-ccc electric office. Near about six-day, we are without fan & light in this hot weather.in this situation, i lodged e-complain (No.[protected] and write to you.
Yours faithfully,
Kanai patar
Consumer no[protected]
Vill+po-kanpur
Ps-keshiary
Dist-paschim medinipur
Westbengal 721424
Mob. No-[protected]

We are getting abrupt increase in our electricity bill since our electricity equipment was changed.

We are paying approx 4000 per month earlier with the same load it used to be 1000 per month.

We are in deep trouble affording this abrupt increase in the bills.

Filed a complaint to the department but no serious action was taken by the authority nor the society electrician is helping us out.

Please help us out with complete meter and load test or with no options left we will have to file a case of fraud on the company.

Copy of previous application to the department is attached.

Meter number : 8PT06980
Operator: SUJAL

Regards,
Ravi Kumar
(On behalf of owner Neelanjana Basu Chacko)
Krishnachura, Tower -3 HIG
Akankha Bengal shelter
Rajarhat
Kolkata -700157

I deposited security deposit of rs 3456 (Receipt no[protected] dt 28.06.2016) & service connection charge rs 2800 (Receipt no [protected] dt 28.06.2016) for implementation of load enhancement in the premises of debayan hazra (Consumer id[protected] at chhoto dabcha. Unfortunately no effort was taken till date though ten months passed after the deposit. Now i would request to expedile the matter so as i be able to have the benefit of loas enhancement

My consumer ID.[protected], Installation No.2316532 and Mobile No.[protected]. I failed to make online payment of electricity bill for April'2017-June'2017 quarter due to system failure as the Bill Desk Payment Gate did not open despite my repeated efforts for the same. Please investigate and do the needful to restore normal function of online payment system. Please treat the matter as extremely urgent. Regards. Sankar Barman.

We stay in nabagram, Hooghly, pin 712246..everyday no power started here in nabagram hooghly from morning & it runs through the whole day in here and in whole bengal too. And some ministers says a big lie that the power now excess in bengal. Their lie exposed now to the whole bengal people. Now the next elections will surely be the answer from bengal people to the bengal government for this type of shame full power situation. This failiored government is pushing bengal into a dark age. Everyday the power situation is deteriorating here. Shame just shame

My name is arun kumar paul s/o dilip kumar paul, we had submitted a rti against wbsedcl about high tension wire of 11kva at our private land since 30 years, several times they said it will removed but till now not removed. About thousands of people living below that high tension wire but they not care o[censored]s life. I am also applied for rti but they didn't reply.
Please help us to removing high tension wire. Any time any big accident happens because they couldn't maintenance properly high tension wire. I am attaching my rti copy.
My consumer i'd[protected]., vill-chaltia, po-berhampore, dist-murshidabad, wb 742101
Mob-[protected]

Failed to make online payment of electricity bill due system failure of your Online Payment Gateway. Your Payment Gateway failed to open after selecting payment through Billdesk and as such failed to proceed further for payment through Debit/Credit Card/Netbanking, as applicable. Please investigate and restore the system immediately under advice to me to enable me to make online payment of electricity bill. Matter extremely urgent. Regards. Sankar Barman.