West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Dear sir/madam,
This is to inform you that for last 24hrs there is no electricity in Bawali South 24pgs, nodakhali ps, bhetkakhali gram.
Request you to pls look into the matter & do the needful as the weather is too much hot.
Kindly look into the matter without ignoring the same due to short complain.
Thanks & regards
SHREEMONTO MANNA
[protected]

No power complaint has been registered to wbsedcl : 7712574 dated 20.04.17 time11:04 am.

Nobody is attending the above complaint from yesterday. Maintenance vehicle is roaming within 2 km from our home but they didn't attend the complaint after 24 hrs also. I want to know what is the problem / factor is influencing for not attending the registered complaint.

My Condumer ID is[protected]. The last invoice no.[protected] was last received & payment made through ECS. I have been constantly following for the bill for Jan - March 2017 but the electricity bill is still to be received till date. As I am paying through ECS, I am afraid to miss the rebate for not paying timely. Several occasions tried to contact customer care at Pailan office, as usual no takers. God bless WBSEDCL. Please help to receive electricity bill for timely payments for paying as responsible citizens of the country.

Excessive loadshedding in mothabari, malda...in 24 hour of the day 12 hours power remains cut off, whereas nearby kaliachak area only average 3hrs power remains cut offf. It is bcos kaliachak ss is afraid of kaliachak people who torched the police station in jan2016, and mothabari ss being never prodded by sleeping mla sabina yeasmin, is sleeping all day in his inverter-operated room!!!

Dear Sir,

Electricity Bill not received from Meter Reader but I have paid regularly online payment. Kindly let me know whether any bill is pending against my Consumer ID[protected].

With regards,

Yours faithfully,

(Nitya Gopal Sarkar
Consumer ID No.[protected]
Satyam Apartment, Rabindranagar, Asansol
email : [protected]@gmail.com

I have lodged a complain against docket no. 745929 of not having power in my house as the electric wire has been disconnected from the pole in front of my house . But till now i.e. 4 p.m. of 05/04/2017 no one has come to the spot. When I called up the Chaitanyapur customer care[protected]today for the status of my complain he was unable to provide the same. He gave the no. of person([protected]) to be contacted. When I called him he pretended like that he did not have any information about my complain. Later he told he is busy in an emergency work. More than 20hrs. has been passed that we are in load shedding. Why not my situation will be considered as a emergency condition. Being disappointed and faded up with the poor service I have again lodged a complain against docket no. 7459973.

My consumer ID is[protected], I've paid an amount of Rs 1635 online for my electricity bill from the WBSEDCL portal, on 31st March 2017.I've not received any receipt for the same yet.The amount Rs1635 is already debited from my bank account for WBSEDCL, I got the confirmation too from my bank.But when I'm checking the status of the bill it is still unpaid..Plz help regarding this..

Sir, I m a simple citizen of village-lohapur bazar, post-lohapur, dist-birbhum, pin-731237, i m paying my electric bill regularly, but unfortunately for last 15 days there is very low voltage even only 30 to 50 volt only so there is no drinking water and its create big problems for us.people said that electricity is illegally used in the fields for farming with cut money of some people from electric offices .Sir i expect you should take this matter very seriously and solve the matter as soon as possible.

I just paid my electricity bill through Vidyut Sahayogi app today but when the transaction was complete it showed me error to redirect page but the amount was deducted from my bank account. I paid a total of Rs.2419 via Billdesk while checking out. But the app is showing the bill is pending, though I got the Invoice number:[protected].

Here's the full details:
Invoice number:[protected]
Bill Month:
APR2017-JUN2017
Amount paid:
2419.00
Date of payment:
03.04.2017 10:51:55
Transaction status:
Pending
Payment Gateway:
BILLDESK

I am registring this complaint as a proof that my bill has already been paid. Hopefully they will not charge me again or add a fine against my payment because it's a fault from their side.

Just to let you know: I also have tried calling all toll free numbers, they are just useless. So, I want to my nearest office and one of them who is incharge of these matters told me, don't worry this will take 5-7 days to update. So, I am hoping the probelm will solve automatically.

I Sri Subhajit Kumar Maji residing at Meena Sangam, Dasdrone Rajarhat Kolkata 700136 applied for service connection at my flat no c/2 the application no.being [protected] quotation was generated and amount deposited on 04.08.2014. Meyer no.B2675415 provided. But despite several reminders no bill has been received. Kindly guide me how I can get bills to pay.
Subhajit Kumar Maji
[protected]
[protected]@gmail.com

I want complain against load shedding in our area. I am residing in Chittaranjan. S.P.North is the area. It's a daily habit of our area electric office to do load shedding without any reason & at any time of day for a long hour & its occur more than 2/3 times in a day. We made so many complaints against this but there is no change. It's very much difficult to stay without current in this scorching hot weather.
So I would like to request...

I want to get permit for aircondition (AC) in my home from bally electricity department.
but there is no form available to fill up and get more extra watt in my home.
there is nobody did help me to get this extra voltage ideas.
now they said come after 3rd april
they will harrass us again and again but till now nothing any solve .
please help me to quick increase my watt in housing estate area for me.
otherwise my air condition machine will be waste of money for me.

Hi,

I am resident of Barakar(Pin 713324).I was working in Delhi from the past 10 years and now i have shifted to BARAKAR with my family(Wife and 1 Daughter).
I have 4 brothers and they all have their separate meters of ELECTRICITY.
Since I have made my seperate and independent flat, I applied for the electricity and it got rejected as the Manager says " There is no new connection available for consumers"
I want to get a new connection so that my family can stay properly .

Current Impact:-
1.Studies of my Kid
2.Weather not at all favourable to stay without FAN.
3.Need electricity for water to run Motor.
And many more.

Please contact for me at [protected] for any further details.

email id [protected]@gmail.com

Sir,
My Name is Asis Basu, Consumer ID:[protected], under Kotalpur Electric Supply Office. We are Continue Suffering for Very, Very Low Voltage since Last few years.. We have written complained many times to the Office but nobody care. As I alos an Electrical Engineer, so i think Maximum Load Applied on our Transformer, load increasing day by day as well as it is of Single Phase, so it need to be 3 Phase as early As Possible, Otherwise The Problem Can Not be Solved...No Recovary we have got after repeated complain also...Please note down the Probem and solve our critical situation.

Regards,
Asis basu
Consumer ID:[protected]
Mobile:- [protected]
Mail Id:- bose.[protected]@gmail.com

This is regarding Consumer ID:[protected]Arun Sardar).
For unavoidable circumstances, the bill was not paid and hence they disconnected the connection.
We paid the bill on at WESEDCL office, Babla tala, Rajarhat on 10/03/17 and it was promised that the connection will be reconnected in 48 hours as per rules.

We called them from 14/03/17 till 17/03/17 and everyday the concerned person used to say, today the line will be given but it never happened till today.

I visited the DIC office today and they said that it will be connected today any how. But in the evening when I called the concerned person's number ([protected]), he misbehaved and said he will return the reconnection slip tomorrow at office. This is not at all accepted.

How come such misbehaved and uneducated employees still working in WBSEDCL?

I need my connection back ASAP.

I am a consumer of your organisation having a consumer ID of[protected]. My name is Mr Tapan Kumar Bishwas
Living in Indrakanan kanainatshal p.o.sripally. I regret to state that when your metre reading boy had came to my specific address I was unable at that particular address because of prior reservation of a journey on 6th March 2017 and was unavailable till 11th of March 2017 after being available at my specific address I tried to contact the metering boy but he didn't respond I thereby request you to make another attempt to take a metre reading at my particular address provided in the complaint as I will be available on all the next week days and weekends. I at last request you to co operate with me . My meter reading reading is enclosed below under for your kind reference.

I have applied for a new connection online with the above subject...i have complained 3 times through mail; 15/2/17, 22/2/17 &9/3/17...just after receiving my mail they have send a staff to my house for verification on 23/2/2017 at 9 am...he enquired the matter and he took away the documentary evidence of myself and other three inhabitants who resides separately in the same premises...then he assured us that all my documents are okey ..he said that they will provide connection within two days but no reply has been send from their side...
My family is facing a lot of trouble...as we have to go from here and there to know about our connection..
You are requested to look into the matter and take nessecery step about this...hope to get a reply from you soon..
Thanking you..

Yours faithfully
Daliya Chatterjee.
Mob no.-[protected]
Email [protected]@gmail.com

From yesterday no power in Pailan. From yesterday I called you and also raised complain but they told technisia already worked but now they told that today this problems was not solved, tomorrow morning they solve it.
That mean today we have to stay without electricity. We don't have light, fan, all phones are battery low no water without pump.please do something immediately.
Voltage was fluctuations and othar time current was gone.
You know?
In CESC area power cut was not happened.
But in wbsedcl area electricity was not happened.
In both area bill was same but electricity was not same.
Today if electricity was not come our area was fully dark all phone was switch off.

I have a WBSEDCL connection in my name (Indranil Roy Chowdhury) having consumer id as[protected]. I generally receive the hard copy of electricity bills at my address (i.e. 136, Nabatirtha, Ward No. 9, Kolkata 700129) and the soft copy of electricity bills at my email id (i.e. indranil.[protected]@gmail.com). I pay the bills quarterly using online method once I receive the bills and have done so regularly without any default.

I haven't received any bills either at my home address or my email id for the bill months from February 2017 to April 2017 but someone from WBSEDCL came to my home and threatened to cut off our electricity with immediate effect. After this incident I immediately checked my online account and could see that an invoice having number as[protected] is generated. I have the following questions regarding this whole incident:-

1) How am I supposed to know about the invoice if I do not receive the bills either at my home address or my email id which I have been receiving so far?
2) The bill due date for the invoice is 14-March-2017 then how can a WBSEDCL representative threaten to cut off the power supply today i.e. 7-March-2017 which is before the due date?

We have been using the electricity supply for more than 1.5 years and like any law abiding citizen of India have been paying the bills regularly. My parents were totally in shock and paid the amount in cash then and there without quarelling. I am out of town and my aged parents were embarrassed and insulted in front of the society by WBSEDCL. Is this the way how someone treats senior citizens?

I want to know why the bills was not produced and send to me at my email id. Since I didn't recieve any bills or notofications then how am I guilty of defaulting any payment.

Since I am out of town I want WBSEDCL to apologize to my parents for this incident either calling them at [protected] or personally at our home address else I will have no other option but to escalate this to higher authorities.

Thanks & Regards,
Indranil

WBSEDCL is a cheater it gives bill with written on it avail additional 1℅ rebate by paying online but when someone pays online forget about the rebate it charges more as transaction charge. I called on the toll free number to address the issue without even listening the issue in the middle of conversation I was told to goto office and line was cut....