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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Apr 17, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 47

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S
Subhadeep Chowdhury
from Kolkata, West Bengal
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Payment done but receipt is pending on Vidyut Sahayogi app

Address:Kolkata, West Bengal, 700059
Website:www.wbsedcl.in

I just paid my electricity bill through Vidyut Sahayogi app today but when the transaction was complete it showed me error to redirect page but the amount was deducted from my bank account. I paid a total of Rs.2419 via Billdesk while checking out. But the app is showing the bill is pending, though I got the Invoice number:[protected].

Here's the full details:
Invoice number:[protected]
Bill Month:
APR2017-JUN2017br...
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S
Subhajit Maji
from Raiganj, West Bengal
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Bill not generated

Address:700136

I Sri Subhajit Kumar Maji residing at Meena Sangam, Dasdrone Rajarhat Kolkata 700136 applied for service connection at my flat no c/2 the application no.being [protected] quotation was generated and amount deposited on 04.08.2014. Meyer no.B2675415 provided. But despite several reminders no bill has been received. Kindly guide me how I can get bills to pay.
Subhajit Kumar Maji
[protected]
[protected]@gmail.com...
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M
Mimikar
from Kolkata, West Bengal
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Load shedding

Address:713331

I want complain against load shedding in our area. I am residing in Chittaranjan. S.P.North is the area. It's a daily habit of our area electric office to do load shedding without any reason & at any time of day for a long hour & its occur more than 2/3 times in a day. We made so many complaints against this but there is no change. It's very much difficult to stay without current in this scorching hot weather.
So I would like to request...
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S
sanjay poddar
from Kolkata, West Bengal
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There is no form available for consumer

Address:Kolkata, West Bengal, 711227

I want to get permit for aircondition (AC) in my home from bally electricity department.
but there is no form available to fill up and get more extra watt in my home.
there is nobody did help me to get this extra voltage ideas.
now they said come after 3rd april
they will harrass us again and again but till now nothing any solve .
please help me to quick increase my watt in housing estate area for me.br...
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A
Akash2arora
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No New Connection in Barakar

Address:713324
Website:www.wbsedcl.in

Hi,

I am resident of Barakar(Pin 713324).I was working in Delhi from the past 10 years and now i have shifted to BARAKAR with my family(Wife and 1 Daughter).
I have 4 brothers and they all have their separate meters of ELECTRICITY.
Since I have made my seperate and independent flat, I applied for the electricity and it got rejected as the Manager says " There is no new connection available for consumers"
I...
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S
Sohan Bose
from Arambagh, West Bengal
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Electricity Complaint for Low Voltage to WBSEDCL, Kotal Supply Ofc

Address:722141
Website:www.wbsedcl.co.in

Sir,
My Name is Asis Basu, Consumer ID:[protected], under Kotalpur Electric Supply Office. We are Continue Suffering for Very, Very Low Voltage since Last few years.. We have written complained many times to the Office but nobody care. As I alos an Electrical Engineer, so i think Maximum Load Applied on our Transformer, load increasing day by day as well as it is of Single Phase, so it need to be 3 Phase as early As Possible, Otherwise...
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Address:North 24 Parganas, West Bengal, 700160

This is regarding Consumer ID:[protected]Arun Sardar).
For unavoidable circumstances, the bill was not paid and hence they disconnected the connection.
We paid the bill on at WESEDCL office, Babla tala, Rajarhat on 10/03/17 and it was promised that the connection will be reconnected in 48 hours as per rules.

We called them from 14/03/17 till 17/03/17 and everyday the concerned person used to say, today the line...
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T
Tapan KR Biswas
from Balurghat, West Bengal
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Meter reading

Address:713103
Website:www.wbsedcl.in

I am a consumer of your organisation having a consumer ID of[protected]. My name is Mr Tapan Kumar Bishwas
Living in Indrakanan kanainatshal p.o.sripally. I regret to state that when your metre reading boy had came to my specific address I was unable at that particular address because of prior reservation of a journey on 6th March 2017 and was unavailable till 11th of March 2017 after being available at my specific address I tried...
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I
Indrajit Chatterjee.
from Siliguri, West Bengal
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New electric connection against Application no.-2002226321 at Purulia

Address:Purulia, West Bengal, 723103
Website:[email protected]

I have applied for a new connection online with the above subject...i have complained 3 times through mail; 15/2/17, 22/2/17 &9/3/17...just after receiving my mail they have send a staff to my house for verification on 23/2/2017 at 9 am...he enquired the matter and he took away the documentary evidence of myself and other three inhabitants who resides separately in the same premises...then he assured us that all my documents are okey ..he...
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A
Atanu Baidya
from Kolkata, West Bengal
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No power in our area, Pailan 700104

Address:Kolkata, West Bengal, 700104
Website:Wbsedcl.in

From yesterday no power in Pailan. From yesterday I called you and also raised complain but they told technisia already worked but now they told that today this problems was not solved, tomorrow morning they solve it.
That mean today we have to stay without electricity. We don't have light, fan, all phones are battery low no water without pump.please do something immediately.
Voltage was fluctuations and othar time current...
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Address:700129

I have a WBSEDCL connection in my name (Indranil Roy Chowdhury) having consumer id as[protected]. I generally receive the hard copy of electricity bills at my address (i.e. 136, Nabatirtha, Ward No. 9, Kolkata 700129) and the soft copy of electricity bills at my email id (i.e. indranil.[protected]@gmail.com). I pay the bills quarterly using online method once I receive the bills and have done so regularly without any default.

I haven't...
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S
svmldon
from Kolkata, West Bengal
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Bill

Address:700091
Website:www.wbsedcl.in

WBSEDCL is a cheater it gives bill with written on it avail additional 1℅ rebate by paying online but when someone pays online forget about the rebate it charges more as transaction charge. I called on the toll free number to address the issue without even listening the issue in the middle of conversation I was told to goto office and line was cut....
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K
Krish Rik Singha
from Kolkata, West Bengal
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Payment option

Address:Howrah, West Bengal, 711114

Sir,

I regret to inform you that I am very glad that WBSEDCL have started accepting online payment and also by Bidyut Sahayogi app.

But as our payment schedule is Quarterly ( 4 times in a year), it is very awkward and embarrassing to install the app and continue it. If the payment option can be available in Paytm, this difficulty will be removed. Moreover, Paytm gives many discounts....
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P
Pradip Das Bacchu
from Ingraj Bazar, West Bengal
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Deduct extra amount on the time of payment of quotation money.

Address:741302

Dear
Sir i am pradip das with application no [protected] making payment of quotation money online, where my bill is 2800 but when done payment it deduct 2825.76. When i communicated with help line no executive mr pintu mondal says the extra money deducted by bank.
As our pm says we are making cashless payment if it deduct extra cash so why we do the online payment.
Please verify also grant my complain against it....
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K
Krishna Gopal Rath
from Kolkata, West Bengal
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My land on the Electricity line.

Address:South 24 Parganas, West Bengal
Website:www.consumercomplaints.in/new_complaint

Dear Sir/Medam,
My name is KRISHNA GOPAL RATH, my residence is- VILL - ganashpuer 3no (N) bamunar more .P.O+ PS- Kakdwip . DIST-(S)24 P.G.S.(W.B)-743347 . My land kakdwip Rail Way Station Sait vill- (N) gobindopur.kakdwip.Sir/Medam My land on the Electricity line. I am not my house and 7 days.Electric posts standing and Electricity line charging on today (14/02/2017). plies take me Sir. Projakt working Com..I.L.F.S Compani L.T.D....
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M
mrityunjay pramanik
from Kolkata, West Bengal
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Online payment of elect bill

Address:700084
Website:[email protected]

Sir,
my consumer no[protected], i want to payment of my elect bill, vide bill period is feb, 17 to apr, 17.
For payment of my elect bill on 05.02.2017(sunday), i go through quick pay option. I select bill desk, then press confirm. But i am getting no response.
Please advise proper way for payment of elect bill through online payment.

M pramanik
con.Id[protected]...
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Mãmüd Añsârÿ
from Mumbai, Maharashtra
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Over let new electricity connectionwww.wbsedcl.in

Address:Purulia, West Bengal, 723130
Website:www.wbsedcl.in

Dear Sir/Medam,
My name is Mamud Ansary, my residence is- S/O- RAHAMAN ANSARY. VILL & PO - TANGINOYADA. PS- HURA. DIST-PURULIA.(W.B)-723130t, More than 2 years, till not i am not get new Connection to my residence . Now i am working welder in Bangalore. My application number is-[protected]. app date-05/03/2015 I am already paid amount. 650 rupees.
But till date i am not get new connection to my residence.Please add new connection...
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Address:Howrah, West Bengal, 711315
Website:www.wbsedcl.in

Dear Sir/Madam,

I would like to inform you that, myself Mr. Naba Kumar Sasamal, Service meter Consumer id[protected], Installation No - 8747542 respectively. This meter last three reading as follows:
1.Reading date 15.08.2016, Unit reading -454 KWH
2.Reading date 10.11.2016, Unit reading -528 KWH.
3.Reading date 30.01.2017, Unit reading - 827 KWH.

So 15.08.16 to 10.11.16 Electricity consumption...
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S
Sandipwb
from Siliguri, West Bengal
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Meter reading not yet taken

Address:Darjeeling, West Bengal, 734401
Website:[email protected]

Respected sir I would like to inform you that I am Sandip sarkar my con id no is[protected] at hakimpara.po. siliguri pin-734401 . As per your SMS my meter reading date given within 25-30 jan17 but nobody has taken the reading . Accordingly today I have called local customer care no[protected] but the concern person was very reluctant to resolve the issue. So I need your help and resolve the issue by taking meter reading and execute the...
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s_basu
from Mumbai, Maharashtra
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Dont know installation no./type

Address:Hooghly, West Bengal, 712101
Website:www.wbsedcl.in

Dear Sir/Madam,

I was trying to register myself at http://www.wbsedcl.in & it request for my consumer number with installation number, however, I could not find any installation no./type at electricity bill or receipt.
This is required for online payment. Please help me. My Consumer ID[protected]

This will be very helpful if you could send me my installation no. at my email id sourav.[protected]@gmail.com.br...
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