West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Low voltage is a major problem of our area. Particularly in this phase in which our connection has given consistently low voltage. We have paid our bills at right time and the amount of bill around three thousand quarterly instead of that we are not getting proper voltage for this reason our appliances getting affected. Previously I have lodged several complaints but nothing had been done from supply office jalangi. One reading collector...

I am a consumer vide id no.[protected] and existing but i have forgotten my user id and password and otp. But i want to pay my bill by on-line system through my debit card. But due to my otp, i can't open my existing account, i can't pay my electric bill in due time.
Please re-set my profile and send me new otp as early as possible through my e-mail or mobile no. [protected].
Thanking you....

Hello Sir/Madam,

This is to bring into your notice that Our meter is not functioning properly as suuggested by billing delivery person. They adviced us to lodge complain in the nearest station. For your kind information, I have reported the situation through an application a month before as well I have also lodged a complain online in their respective website, but still I didn't get any response from their side. please look...

Please provide me the old id & password, i lost the written document of t
Hose mentioned above. This will help me to pay electric bills through bank. As i have no other complaint it is a simple request to you to resolve the matter. Hope you coordination will help me to pay the bills in easier way.

Consumer name : bina sengupta
Consumer id :[protected]
Installation no : 2885821
Address : 20 g, duttabad...

Meter box is not functioning well.i request you to change the meter box.Service person has indicated a stop in the yellow card, indicating that there is not proper reading in the meter box. even after informing at the center we had to pay twice without proper bill, and they have not still changed the box. kindly look into the matter.such inconvenience is not appreciated by customers....

This has reference to the above subject issue, please be informed that i am one of the flat owner of nirmala apartment - 339 h. B. Town road, road no. 5 - sodepur, kolkata -700110 and i am informing you on behalf of all flat owners, as every month we are paying huge amount of electricity bill, because we are paying unit charges of commercial connection. We have already paid the quoted amount for new connection but till the time the same has...

I have got abnormally high bill for my last 3 months usage. In last 3 months, I maximum stay 15 days in this house with very minimum electrical utilities used.
But when I shocked, when I was the usage, it was 845units which cost me more than Rs.5000.
This is very abnormal & need immediate attention.
Consumer No:[protected]

Thanks!
Mob: [protected]...

Dear Sir,
I pay my electricity bill through online (Vidyut sahayogi app) amount was debited Rs-684/- from my UBI Bank account. Debited amount Rs-689.90 (processing fee Rs-5.90) but payment was not complete .
My consumer ID[protected]AJIT KARMAKAR)
Month- October 2016 to December 2016
UBI Bank transaction ID- PRCR/[protected]/[protected]/www.citrus pay.com
UTR NO.- [protected]...

I informed several times manually about my high electric billing problem, requested to check the meter and fixed the problem, to the concern authority. I also complaint online many times but no action was taken and still harassing. I am suffering from this problem from last few months.

[my consumer id is[protected].
Westbengal state electricity distribution company limited.
Kholapota branch.]

Monirul...

I have made payment of rs. 14487.07 against quotation amount of rs. 14355.00 for new connection against my application no. [protected] through my sbi credit card and got confirmation for payment made in my mobile. But while clicking on box for "view receipt" nothing is showing rather it is showing that payment receipt not generated. But afterwards while i try to generate payment receipt, it is asking for "consumer number". But i do not know...

Low voltage is a major problem of our area. Particularly in this phase in which our connection has given consistently low voltage. We have paid our bills at right time and the amount of bill around three thousand quarterly instead of that we are not getting proper voltage for this reason our appliances getting affected. Previously I have lodged several complaints but nothing had been done from supply office Chanchal. One reading taker had...

We the people of menar bari & dangapara near changrabandha electric supply, changrabandha, mekliganj coochbehar, wb (500 meter west of the office) suffer very badly due to the unavailabilility of electric power at every night from last 5-7 days. They do not get any action. What should we do in this situation??? Tonight is also a night. The power comes off at 12.00 mid - night. I think after 8.00 am they will try... But why the power off???...

Dear Sir/Madam,
With due to respect you Sir/Madam, We Keka Das, Swapna Pan, Dharamveer Rauth and others from Vivekananda Pally, Chanditala, Dankuni, Hooghly, PIN - 712 702. We are the service receivers from WBSEDCL under Srerampore division and our local electric office at Chanditala.
Last 21/08/2016 at night 8.00 P.M (approx) our homes are getting low voltage, so, we could not use any electrical items.. like Fan, Pump, Freeze,...

Respected all,
I have submit application from for new commercial connection Reference No 593 belongs at Bhatpara North 24 PGS WB.I want to start my business as on 1st sep.Also visited local electric office approx 20 times.But nobody clear any status on processing fo connectivity.Already my house verification is done 13th August 2016 but after that cottetion not made for submitted money.I am waiting for long time from 13 th to till...

I am a college student. I can't pay attention in my reading due to bad service of electronics.We are launched complaint again and again but they cant gave valuable response. Everyday from 6pm to 12 pm, they cant provide the electric but we are the resident of farakka NTPC so we have to be face a lot of problem. So therefore you r requested to take necessary steps against the authority....

Sir,
Our consumer id is[protected] and this is of Government College of Engineering & Textile Technology, Berhampore students' hostel. We almost 100 hostel boarders are suffering from voltage drop problem from last 2 days. In spite of several complaints no actions has been taken so far.Please take some necessary steps to solve the problem as soon as possible.

Avijit Bose
Hostel Monitor
GCETTB students'...

Connection pole to home no power is suply, either main suply to pole has power. Main fase is out of order maybe. My complain no. Is 4795288. Yet nobody has came. I call to [protected] an officer at about 6:30pm, but he said that he can not resolved my problem. He advised me to contract khanyan office. But i already went there after taking him.
My consumer id[protected] my contact number [protected], [protected]...

Dear sir,
My consumer id no[protected] of wbsedcl i. E west bengal state elecritcity distribution company ltd, and resident of purulia town, cooks compound, monosa mela, near kali mandir, purulia, pin - 723101.
Sir in my boundary line electricity line pass and 2 big trees grow near by this and it touched the electricity line and some time sparking during any storm or any heavy wind blow.
Therefore i am very much in fear...

Consumer id[protected] electricnot available more than 5 hrs. Most of the time there is lodshedding. When current goes off there is no person to rectify it. Your compaint no[protected] also not working.in this area lot of families face so much problem. It is regular incident pl take care of this...

Connection pole to home no power is suply, either main suply to pole main fase is out of order maybe .
My consumer id[protected] my contact number[protected], [protected].
JHARESWAR KUMAR....