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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: May 29, 2026
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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 53

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P
padam bahadur thapa
Mar 13, 2016
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Address: Darjeeling, West Bengal, 73014

My customer I'd no [protected]
Con I'd no :[protected]
Inst no : 09776564
Old mob : 09776564

Respected sir / madam
I want to updates my new email I'd And contact no

New email I'd: [protected]@gmail.com
And new contact no : [protected]

So I can bill my elect bill online


Thanking you..
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
sir, i am prasant kumar jha.i am register my name on 01/04/2016. for online pay our electric bill.but i can not understand what is the problem.i am not receipt any mail from WBSEDCL.kindly solve my problem.my mail id is [protected]@gmail.com.
nothing sir.i am very happy to you...
Consumer id[protected]
Change mobile number to [protected]
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    Sk Ahmad Ali
    from Mumbai, Maharashtra
    Mar 2, 2016
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    Address: Paschim Medinipur, West Bengal, 731139
    Website: wbsedcl

    WBSEDCL, in its bill does not show the installation no and only shows Consumer ID/Consumer Code & Service Con No.
    But while creating online a/c for payment, they seek the installation Number/Type.
    So i called up customer-care[protected] which didn't had a clue as to what are these & asked me to call up Lowada office at[protected]. so I called up [protected], but number is ringing, no response on call.


    Please suggest how can I see my father's electric bill and pay online or register online . My customer id[protected], please send my installation Number/Type for my mobile number:[protected]
    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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      Bidhan Kumar
      Feb 23, 2016
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      Address: 743245
      Website: www.wbsedcl.in

      Sir my self bidhan Kumar biswas my land at village.bockchara
      Post- boikara, dist- north24 pg, state-west Bangali pin 743245 mob. No. [protected] yesterday night my neighbour montu San dig the piller and today morning he has wear the cable from my land and when we have stopped him. He has fight with our ladies so please solve the problem early as possible as.
      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
      Plus early as possible as
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        biswasbidyut28
        from Chittaranjan, West Bengal
        Feb 21, 2016
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        Address: Kolkata, West Bengal

        I Bidyut Biswas WBSEDCL Consumer No. 10063340 applied for load extension through online and on 3.2.2016 paid Rs. 3297 against my Quotation application No. [protected] . After receiving the Transaction Receipt of WBSEDCL produced the receipt to Local electric office but till date it is not updated. I sent a mail to [protected]@wbsedcl.in stating the matter & I recd. a reply mail from [protected]@wbsedcl.in which is " wbsedcl has not received any amount from your bank at the end please contact to your bank for refund " . After receiving the mail I sent a replied mail to [protected]@wbsedcl.in attaching the transaction receipt and the money ack. mail from WBSEDCL protal . I also inform that I paid all my electric Bills through online . I am requesting to update the status immediately and inform me in my mail id [protected]@gmail.com .
        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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          nandan kumar dey
          from Guma, West Bengal
          Feb 19, 2016
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          Address: North 24 Parganas, West Bengal
          Website: www.consumercomplaints.in/new_complaint

          Dear Sir, I am a consumer of WBSEDCL, my consumer ID:[protected]. In my electric bill, Normal copy & Internet copy both, my name shown "Nandan Dey" in place of "Nandan Kumar Dey" and my address shown :North 24 PGS" in place of Village:Barabamunia, Post: Guma, District: north 24 Parganas, West Bengal.Pin.743704.Please arrange to made correction as early as possible and pl. let me know, whether any relevant documents required or not for above correction
          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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            bishalsarkar
            from Delhi, Delhi
            Feb 18, 2016
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            Address: Jalpaiguri, West Bengal, 735214
            Website: www.wbsedcl.in

            Consumer Id:[protected], Consumer Name:Bishal Sarkar, Consumer Address:Rabindra Nagar, Hamiltonganj, Kalchini, Alipurduar-735214.sir i have paid my online new connection quotation amount your order with Westbengal State Electicity Distribution Company Limited was Successful. Merchant Order Number P400159579120160208083049 Citrus Order Number vo3ers Order Amount 1519.94 INR i mail and mobile mesege that 1519.94 rs is deducted but i did not get reciept for it.In my Online New Application Have been seen that pay your Quotation amount.I also report my problem sent [protected]@wbsedcl.in but not reply for me this problem.your company also suggest that report any problem [protected]@wbsedcl.in. so my request is please sent me my reciept copy.
            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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              ujjwal patra
              Feb 13, 2016
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              Dear sir.
              Where I live around this area I observed that electricity theft growing up recently due to no action taken from our local authority. If you Love the nation please take action against them and I provide now Just One locality where its grown up hugely.
              Vill: Gobindapur, P.O: Gotalahata, Dist: South 24 Parganas. Pin:743503. W.B.

              Lastly I assured you that if no action taken from your end no one will use meter for electricity and every one huke for electricity.

              thanks.
              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                Kavita Gawri
                from Kolkata, West Bengal
                Jan 19, 2016
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                Address: Burdwan, West Bengal, 713302

                I complain about anti theft report on wbsedcl, but they are not taking any action against them. They are stealing electricity for a long time. But no action was taken against them . Still they using free electricity with the help of some corrupt officer of that circle. The basudev choubey of 185, south dhadka, j.C. Bose lane near school para asansol-713302 still stealing electricity.


                Please take a positive action against them .
                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                  Souvik Bose TARAKESWAR
                  from Kolkata, West Bengal
                  Jan 19, 2016
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                  Address: Hooghly, West Bengal, 712410
                  Website: www.wbsedcl.in

                  I am ratna bose, i am applied for a new connection in industrial category, application no - [protected]
                  i have paid its quotation amount 26852 on 10.01.2016 at 9:41:20 through internet, but still i have not got the connection, local authority said we don't have the order to proceed, its your won risk to pay through on-line. They are not taking any action/complaint for this.
                  Please tell me if e-payment facility is not working then why this service is available on wbsedcl site ..
                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                    J
                    joyradhey
                    from Madanpur, West Bengal
                    Jan 11, 2016
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                    Address: Kolkata, West Bengal, 70016

                    To The Office of Regional Manager, 24Pgs(N) 1&2, B.T. Road, Chiria More, Barrackpore, 24 Pgs(N) Subject:-Inappropriate behavior of your representative at Nabapally Boys High School Road Near Panak Pukur, Ps_ Barasat, Po- Nabapally, Dist-North 24Pgs.Kol-700126 (consumer no,[protected] and installation number[protected] Dear Respected Sir To whom it may concern. On the31st of December 2015, a representative from your office came to On the31st of December 2015, a representative from your office came to issue our electric bill. Unfortunately, he totally misbehaved to the mistress n denied to follow our culture which is to remove our footwear before entering the premise. Apart from that he also very rudely mentioned that he will in fact enter our prayers room with his shoes on.Not only that he didn't issue any electric bill to us and such our bill is pending and naturally we could not make the payment.Surprisingly he remarked that it is fine we lodge any complaint against him as nobody is able to do anything to him. We hope that there will be a thorough investigation on this matter and we would appreciate our bill to be issued as quickly as possible but probably by a better mannered n behaving representative. (Thanks & Warm Regards) ​ Bikash Naskar​.
                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                      R
                      RSHV
                      from Siliguri, West Bengal
                      Dec 18, 2015
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                      Address: Darjeeling, West Bengal, 734009
                      Website: Electricty Board of Siliguri

                      This is with Mount View Apartment, B Block, Salbari. Meter installed for Mr.Kishan Shivakoti and Shri Hari Pourel, meters mismatched with each other. Complaint several time in Matigara, but no solution. Now the feedback from telecom department is to disconnect the connection and apply for new connection. Is this the service to public from Government Employee. Anyone, in this website who could read this issue and initiate and action?
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                        Smt.Ruma
                        from Mumbai, Maharashtra
                        Dec 16, 2015
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                        Address: Purulia, West Bengal, 723101
                        Website: www.wbsecdl.in

                        My transaction Id:[protected]
                        Dt.07.12.2015

                        The above transaction still not showing in the status.
                        And connection was still not made.
                        Please make necessary corrections and arrange for immediate connection.Thanks.


                        Ruma Ojha
                        Flat no.302, 3rd floor,
                        Roshan Plaza,
                        B.T.Sarkar Road,
                        Purulia
                        PIN: 723101
                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                          Abhijeet kumar das
                          from Sambalpur, Odisha
                          Dec 13, 2015
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                          Address: 722148

                          Dear sir, Good Morning...! I am from City - Ranibandh, vill+post - Akkhuta, 722148 west bengal. one poultry farm in akkhuta has no statutory licenses, has no consent of state board and also has no pollution control system. This poultry farm is totally neglect environment act 1986. this poultry farm is in residential area but WBSEDCL give connection to illegal poultry farm. this poultry farm is operate by naran mahata and jabbar mahata. I request to you please take action against WBSEDCL. Thanking you, your's faithfully ABHIJEET KUMAR DAS
                          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                            tashi zimba
                            from Darjiling, West Bengal
                            Dec 13, 2015
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                            Address: Darjeeling, West Bengal, 734008
                            Website: www.wbsedcl.in

                            Consumer ID:[protected], Consumer Name: R.B.ZIMBA, Consumer Address :BAIKUNTHAPUR SALUGARA RAJPAHAR WB, INDIA 734401. sir I have paid electricity bill online Your order with West Bengal State Electricity Distribution Company Limited was successful. Merchant Order Number 40400664133620151213120253 Citrus Order Number CTX[protected] Order Amount 1389.61 INR i get mail and mobile msg that 1389.61 rs is deducted but i did not get recept for it. in payment history of wbsedlc site there is no amount is deducted. sir now what is further steps to do. please report me my email id.
                            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                              dmriganko
                              from Mumbai, Maharashtra
                              Dec 8, 2015
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                              Address: North 24 Parganas, West Bengal
                              Website: INDIAN CONSUMER COMPLAIN

                              Mriganka Dey, Purabi Appe, C-3, Flr-3rd, 1/1 Thakur Ramkrishna Road, N.C.P., Barrackpore, North 24 Parganas, Kolkata-122, Con ID:[protected], INST NO[protected], Period Sep-15 to Nov-15 Billing, MTR:-B1701193, Last March-15 to May-15 consumption units was- 370 and June-15 to Aug-15 was 671, Is it possible to consumption within Sep to Nov-15 1618 units, Due to manual innervation of Metre reading system it may be mistakes of 1000 nos units, I am requesting Kindly resolved and further checking the actual consumption of Sep-November-15 of above details.
                              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                Dildar Hosen
                                from Kolkata, West Bengal
                                Dec 5, 2015
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                                Address: 732206

                                Citruspay Bravo! Your order with West Bengal State Electricity Distribution Company Limited was successful. Merchant Order Number Q43200311724920151205103618 Citrus Order Number CTX[protected] Order Amount 169.00 INR Wouldn't it be great to zoom through your next payment. A Citrus account can help! If you have forgotten your password... GET YOUR PASSWORD NOW Safe & Secure Hassle Free Payment 10 Million Users Trust Citrus ... I NO GATE WBSEDCL RECIPT. PLZ
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                                  sanjib2819
                                  from Bhubaneshwar, Odisha
                                  Nov 17, 2015
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                                  Address: 743235
                                  Website: www.wbsedcl.in

                                  TO
                                  BILL DESK
                                  WBSEDCL

                                  Sir,
                                  I, Rabindra nath Singha, a customer of WBSEDCL.
                                  My Consumer Number:[protected]

                                  I have paid Rs.3265.58/- for Aug'15 to Jan'16 bill payment through "United Bank Of India Net Banking". But the WBSEDCL gave no Payment Receipt after Payment.

                                  So, I request you to refund the amount in my SB A/C No:[protected]
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                                    Bokagopal
                                    from Mumbai, Maharashtra
                                    Nov 7, 2015
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                                    Address: Uttar Dinajpur, West Bengal, 733134
                                    Website: WWW.WBSEDCL.IN

                                    Consumer id[protected], name:gopal sarkar, mob:[protected].
                                    On the day specified i had deposited the bill amount through kiosk attached with raiganj branch. .But amazingly the same amount is being shown as o/s with all recent bills and as and wjen i am going to pay the current bill a certification is being needed from an official requesting the cashier to take the current o/s amount.Raiganj office had tried a lot to solve the problem (As per their version)but failed to initiate the correction procedure.Therefore i have started preserving all the bills paid to avoid any future mishap which is impossible and ridiculous in the age of data warehousing.Please step into.
                                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                      suvanu
                                      Nov 7, 2015
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                                      Address: Bardhaman, West Bengal, 713333
                                      Website: WBSEDCL

                                      Respected Sir,
                                      This is for your information that on 05.10.15 we have applied for a connection in the name of SUDHIR KUMAR MAHATA, C/O ANNANYA TRADERS, SANCTORIA, DISHERGARH, PIN-713333.
                                      On 17.10.15 we have payment Rs 1015 /- as per the quation, and told that connection will be provided within 10 days.
                                      Today till date we have not get connection. We are planning to open the office on Diwali . So it will be kind of you if you look into the matter and do the needful.
                                      You can reach us at [protected].

                                      Thanking You

                                      Regards
                                      SUDHIR KUMAR MAHATA
                                      ([protected])
                                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                        A
                                        arik1994
                                        from Kolkata, West Bengal
                                        Nov 6, 2015
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                                        Address: Nadia, West Bengal, 741137
                                        Website: www.wbsedcl.in

                                        I did a transaction for consumer Id[protected]Chuni Lal Ghosh) of Rs.3490 of WBSEDCL.Money got deducted but bill not paid yet.My transaction details is below:

                                        Merchant Order number:
                                        42600320410720151105105726
                                        Citrus Reference Number:
                                        CTX[protected]
                                        Order Amount:
                                        3490.00 INR
                                        Transaction Date & Time:
                                        Nov 05, 2015 11:03:41 AM
                                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                                        Hi Arik,

                                        As per the last ticket#539629, we understand your concern has been addressed. Please do revert to the same ticket for any further assistance.

                                        Happy transacting!!

                                        Regards,
                                        Debarshi
                                        It's solved.
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