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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Nov 19, 2025
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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 53

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J
joyradhey
from Madanpur, West Bengal
Jan 11, 2016
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Address: Kolkata, West Bengal, 70016

To The Office of Regional Manager, 24Pgs(N) 1&2, B.T. Road, Chiria More, Barrackpore, 24 Pgs(N) Subject:-Inappropriate behavior of your representative at Nabapally Boys High School Road Near Panak Pukur, Ps_ Barasat, Po- Nabapally, Dist-North 24Pgs.Kol-700126 (consumer no,[protected] and installation number[protected] Dear Respected Sir To whom it may concern. On the31st of December 2015, a representative from your office came to On the31st of December 2015, a representative from your office came to issue our electric bill. Unfortunately, he totally misbehaved to the mistress n denied to follow our culture which is to remove our footwear before entering the premise. Apart from that he also very rudely mentioned that he will in fact enter our prayers room with his shoes on.Not only that he didn't issue any electric bill to us and such our bill is pending and naturally we could not make the payment.Surprisingly he remarked that it is fine we lodge any complaint against him as nobody is able to do anything to him. We hope that there will be a thorough investigation on this matter and we would appreciate our bill to be issued as quickly as possible but probably by a better mannered n behaving representative. (Thanks & Warm Regards) ​ Bikash Naskar​.
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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    R
    RSHV
    from Siliguri, West Bengal
    Dec 18, 2015
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    Address: Darjeeling, West Bengal, 734009
    Website: Electricty Board of Siliguri

    This is with Mount View Apartment, B Block, Salbari. Meter installed for Mr.Kishan Shivakoti and Shri Hari Pourel, meters mismatched with each other. Complaint several time in Matigara, but no solution. Now the feedback from telecom department is to disconnect the connection and apply for new connection. Is this the service to public from Government Employee. Anyone, in this website who could read this issue and initiate and action?
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      Smt.Ruma
      from Mumbai, Maharashtra
      Dec 16, 2015
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      Address: Purulia, West Bengal, 723101
      Website: www.wbsecdl.in

      My transaction Id:[protected]
      Dt.07.12.2015

      The above transaction still not showing in the status.
      And connection was still not made.
      Please make necessary corrections and arrange for immediate connection.Thanks.


      Ruma Ojha
      Flat no.302, 3rd floor,
      Roshan Plaza,
      B.T.Sarkar Road,
      Purulia
      PIN: 723101
      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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        A
        Abhijeet kumar das
        from Sambalpur, Odisha
        Dec 13, 2015
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        Address: 722148

        Dear sir, Good Morning...! I am from City - Ranibandh, vill+post - Akkhuta, 722148 west bengal. one poultry farm in akkhuta has no statutory licenses, has no consent of state board and also has no pollution control system. This poultry farm is totally neglect environment act 1986. this poultry farm is in residential area but WBSEDCL give connection to illegal poultry farm. this poultry farm is operate by naran mahata and jabbar mahata. I request to you please take action against WBSEDCL. Thanking you, your's faithfully ABHIJEET KUMAR DAS
        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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          T
          tashi zimba
          from Darjiling, West Bengal
          Dec 13, 2015
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          Address: Darjeeling, West Bengal, 734008
          Website: www.wbsedcl.in

          Consumer ID:[protected], Consumer Name: R.B.ZIMBA, Consumer Address :BAIKUNTHAPUR SALUGARA RAJPAHAR WB, INDIA 734401. sir I have paid electricity bill online Your order with West Bengal State Electricity Distribution Company Limited was successful. Merchant Order Number 40400664133620151213120253 Citrus Order Number CTX[protected] Order Amount 1389.61 INR i get mail and mobile msg that 1389.61 rs is deducted but i did not get recept for it. in payment history of wbsedlc site there is no amount is deducted. sir now what is further steps to do. please report me my email id.
          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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            D
            dmriganko
            from Mumbai, Maharashtra
            Dec 8, 2015
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            Address: North 24 Parganas, West Bengal
            Website: INDIAN CONSUMER COMPLAIN

            Mriganka Dey, Purabi Appe, C-3, Flr-3rd, 1/1 Thakur Ramkrishna Road, N.C.P., Barrackpore, North 24 Parganas, Kolkata-122, Con ID:[protected], INST NO[protected], Period Sep-15 to Nov-15 Billing, MTR:-B1701193, Last March-15 to May-15 consumption units was- 370 and June-15 to Aug-15 was 671, Is it possible to consumption within Sep to Nov-15 1618 units, Due to manual innervation of Metre reading system it may be mistakes of 1000 nos units, I am requesting Kindly resolved and further checking the actual consumption of Sep-November-15 of above details.
            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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              D
              Dildar Hosen
              from Kolkata, West Bengal
              Dec 5, 2015
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              Address: 732206

              Citruspay Bravo! Your order with West Bengal State Electricity Distribution Company Limited was successful. Merchant Order Number Q43200311724920151205103618 Citrus Order Number CTX[protected] Order Amount 169.00 INR Wouldn't it be great to zoom through your next payment. A Citrus account can help! If you have forgotten your password... GET YOUR PASSWORD NOW Safe & Secure Hassle Free Payment 10 Million Users Trust Citrus ... I NO GATE WBSEDCL RECIPT. PLZ
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                S
                sanjib2819
                from Bhubaneshwar, Odisha
                Nov 17, 2015
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                Address: 743235
                Website: www.wbsedcl.in

                TO
                BILL DESK
                WBSEDCL

                Sir,
                I, Rabindra nath Singha, a customer of WBSEDCL.
                My Consumer Number:[protected]

                I have paid Rs.3265.58/- for Aug'15 to Jan'16 bill payment through "United Bank Of India Net Banking". But the WBSEDCL gave no Payment Receipt after Payment.

                So, I request you to refund the amount in my SB A/C No:[protected]
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                  B
                  Bokagopal
                  from Mumbai, Maharashtra
                  Nov 7, 2015
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                  Address: Uttar Dinajpur, West Bengal, 733134
                  Website: WWW.WBSEDCL.IN

                  Consumer id[protected], name:gopal sarkar, mob:[protected].
                  On the day specified i had deposited the bill amount through kiosk attached with raiganj branch. .But amazingly the same amount is being shown as o/s with all recent bills and as and wjen i am going to pay the current bill a certification is being needed from an official requesting the cashier to take the current o/s amount.Raiganj office had tried a lot to solve the problem (As per their version)but failed to initiate the correction procedure.Therefore i have started preserving all the bills paid to avoid any future mishap which is impossible and ridiculous in the age of data warehousing.Please step into.
                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                    S
                    suvanu
                    Nov 7, 2015
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                    Address: Bardhaman, West Bengal, 713333
                    Website: WBSEDCL

                    Respected Sir,
                    This is for your information that on 05.10.15 we have applied for a connection in the name of SUDHIR KUMAR MAHATA, C/O ANNANYA TRADERS, SANCTORIA, DISHERGARH, PIN-713333.
                    On 17.10.15 we have payment Rs 1015 /- as per the quation, and told that connection will be provided within 10 days.
                    Today till date we have not get connection. We are planning to open the office on Diwali . So it will be kind of you if you look into the matter and do the needful.
                    You can reach us at [protected].

                    Thanking You

                    Regards
                    SUDHIR KUMAR MAHATA
                    ([protected])
                    +2 photos
                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                      A
                      arik1994
                      from Kolkata, West Bengal
                      Nov 6, 2015
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                      Address: Nadia, West Bengal, 741137
                      Website: www.wbsedcl.in

                      I did a transaction for consumer Id[protected]Chuni Lal Ghosh) of Rs.3490 of WBSEDCL.Money got deducted but bill not paid yet.My transaction details is below:

                      Merchant Order number:
                      42600320410720151105105726
                      Citrus Reference Number:
                      CTX[protected]
                      Order Amount:
                      3490.00 INR
                      Transaction Date & Time:
                      Nov 05, 2015 11:03:41 AM
                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                      Hi Arik,

                      As per the last ticket#539629, we understand your concern has been addressed. Please do revert to the same ticket for any further assistance.

                      Happy transacting!!

                      Regards,
                      Debarshi
                      It's solved.
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                        S
                        Shakti2202
                        from Mumbai, Maharashtra
                        Nov 3, 2015
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                        Address: 700156

                        The dispatcher of the electricity bill is not willing to go door to door to dispatch the bill. Rather they give the bill to security at complex gate. I missed the bill & they disconnected my supply. I payed the due as soon as I came to know this but there is no sign of the technician even after 6 hours. Is this people's system? ???
                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                          Pshaktipada
                          Oct 20, 2015
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                          Address: South 24 Parganas, West Bengal

                          Sir, I am the applicant, NAME - Biren panja. application no- [protected]. Paid Rs. 566/- on 26/03/2012. But still my connection not completed. Please kindly take necessary steps to connect my meter in my house. NAME- BIREN PANJA S/O- LATE MANIK PANJA ADDRESS - VILL- THAKURCHAK P.O- SRINAGAR MAKAR PARA P.S- KAKDWIP DIST- 24 PARGANAS (S) PIN-743374 STATE - W.B
                          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                            S
                            subhojitmukherjee
                            from Silapathar, Assam
                            Oct 16, 2015
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                            Online payment debited but not showing as paid and still not credited on my a/c

                            Address: 741126
                            Website: www.wbsedcl.in

                            Hello, This is horrible that there is no online support for WBSEDCL. Zonal customer care asking to talk to local electric supply because they have no information about the online. So who is responsible for this? I made 2 transaction to pay my two different bills for different consumer ID[protected] and[protected] and the amount were INR 999 and INR 1798 respectively on 7th October. Bank is showing debited but on the WBSEDCL portal not...
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                            R
                            Ratan Kumar Mitra
                            from Ranaghat, West Bengal
                            Oct 14, 2015
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                            Address: Nadia, West Bengal

                            SIR, I made an online payment on 14TH OCTOBER, 2015 (RS/- 3191 +3191=6382). The amount has been deducted from my bank account twice confirmation message received. there two payment history showing .One Transaction id: ESBI[protected], INVOICE NO.[protected]& 2ED Transaction id: ESBI[protected], INVOICE NO.[protected] . Please send a confirmation mail if double payment made successfully & take necessary action to refund at my bank account. RATAN KUMAR MITRA Chakdaha, Nadia, Pin:741222 customer ID[protected] MOB NO - [protected]
                            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                              J
                              jk456
                              from Durgapur, West Bengal
                              Oct 10, 2015
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                              Address: Burdwan, West Bengal, 713378

                              I pay wbsedcl bill period oct'15 - dec'15 rs 1158 .00 . By net banking on 09.10.2015 at 11.03 am .But i not a received of pay received bill. My bank also debited from my account rs 1162.56. Bill payment gateway is billdesk. My consumer id[protected] . Name - dharamadas dhibar, vill+po- chinchuria, ps-jamuria, dist burdwan pin-713378
                              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

                              WBSEDCL — BILL PAID BUT PAYMENT NOT RECEIVED

                              CON ID 31347886 MOHIRUDDIN SK METER NO T2007594 Rdng Month March-May 2015 Bill amount (616+616+615) 1814

                              WBSEDCL — payment bill receive copy

                              Sir I, pratap ray pay my unpaid electric bill through online on 18/04/15 .But any receive copy or documents not generate. My consumer no.[protected].

                              meter is not functioning

                              my meter is not functioning properly for more than five months.excess is coming according to your average.
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                                biswajitbiee
                                from Noida, Uttar Pradesh
                                Oct 7, 2015
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                                Address: Kolkata, West Bengal
                                Website: www.wbsedcl.in/

                                My consumer id is[protected]. Energy meter at my home at Madanpur is not working for last 6-7 months. I requested the same in local Customer Care at Madanpur several times, but no resolution yet. They are only saying that meters are not available. As a result I am getting incorrect bills every months. Can you please let me know what is the exact procedure to apply for replacement of the energy meter ?
                                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                  pradeeepK
                                  from Kolkata, West Bengal
                                  Oct 4, 2015
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                                  Address: Bardhaman, West Bengal
                                  Website: www.wbsedcl.in

                                  I have a connection for my fly ash brick factory named gurukripa fly ash bricks. I am facing high voltage problem since a week.
                                  Due to which i have incurred a loss of approx rs. 10000 as few parts of the machine got burnt.
                                  The plant of the factory is also shut due to the same reason as the is constant risk of plants further breakdown due to high voltage suppy of electricity.
                                  Plant is situated at pandebeswar and connection for supply of electricity is from bankura.
                                  If the factory remains closed for long i will incurr heavy losses.
                                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                    abdul58
                                    from Kolkata, West Bengal
                                    Oct 2, 2015
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                                    Dear sir my name is Saiful Sk. My cunsumer id is[protected]. My address is- Poranowda, Arapur, Malda (w.b). I am submited a complain letter of fulbari sectore
                                    office (w.b.s.e.d.c.l.) at 14 september of this year. But this office could not acction my problem. Please help me.
                                    +1 photos
                                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                      subha83
                                      Sep 30, 2015
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                                      Website: www.consumercomplaints.in

                                      Sir i respectfully state that i am a citizen of india, having a problem with WBSEDCL. There is a problem with my neighbour about dealing with property. They ferociously and illegally put electrical pole without my permission in my property. I informed the local office and they refused to take my complaint. The local panchayat pradhan helping them instead of me. So i request you to keep an eye on this matter. We are so helpless. There is a court injection is active in my property. So how can they put it on my property? Help us sir. We are so much helpless and no one standing beside us. My details are as below Dipak kr das Address Vill +po--garapota Dist--nadia, west bengal Consumer Id :[protected] Business partner no : 1325339
                                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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