West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

The dispatcher of the electricity bill is not willing to go door to door to dispatch the bill. Rather they give the bill to security at complex gate. I missed the bill & they disconnected my supply. I payed the due as soon as I came to know this but there is no sign of the technician even after 6 hours. Is this people's system? ???...

Sir, I am the applicant, NAME - Biren panja. application no- [protected]. Paid Rs. 566/- on 26/03/2012. But still my connection not completed. Please kindly take necessary steps to connect my meter in my house. NAME- BIREN PANJA S/O- LATE MANIK PANJA ADDRESS - VILL- THAKURCHAK P.O- SRINAGAR MAKAR PARA P.S- KAKDWIP DIST- 24 PARGANAS (S) PIN-743374 STATE - W.B...

Hello, This is horrible that there is no online support for WBSEDCL. Zonal customer care asking to talk to local electric supply because they have no information about the online. So who is responsible for this? I made 2 transaction to pay my two different bills for different consumer ID[protected] and[protected] and the amount were INR 999 and INR 1798 respectively on 7th October. Bank is showing debited but on the WBSEDCL portal not...

SIR, I made an online payment on 14TH OCTOBER, 2015 (RS/- 3191 +3191=6382). The amount has been deducted from my bank account twice confirmation message received. there two payment history showing .One Transaction id: ESBI[protected], INVOICE NO.[protected]& 2ED Transaction id: ESBI[protected], INVOICE NO.[protected] . Please send a confirmation mail if double payment made successfully & take necessary action to refund at my bank account. RATAN...

I pay wbsedcl bill period oct'15 - dec'15 rs 1158 .00 . By net banking on 09.10.2015 at 11.03 am .But i not a received of pay received bill. My bank also debited from my account rs 1162.56. Bill payment gateway is billdesk. My consumer id[protected] . Name - dharamadas dhibar, vill+po- chinchuria, ps-jamuria, dist burdwan pin-713378...

My consumer id is[protected]. Energy meter at my home at Madanpur is not working for last 6-7 months. I requested the same in local Customer Care at Madanpur several times, but no resolution yet. They are only saying that meters are not available. As a result I am getting incorrect bills every months. Can you please let me know what is the exact procedure to apply for replacement of the energy meter ?...

I have a connection for my fly ash brick factory named gurukripa fly ash bricks. I am facing high voltage problem since a week.
Due to which i have incurred a loss of approx rs. 10000 as few parts of the machine got burnt.
The plant of the factory is also shut due to the same reason as the is constant risk of plants further breakdown due to high voltage suppy of electricity.
Plant is situated at pandebeswar and connection...

Dear sir my name is Saiful Sk. My cunsumer id is[protected]. My address is- Poranowda, Arapur, Malda (w.b). I am submited a complain letter of fulbari sectore
office (w.b.s.e.d.c.l.) at 14 september of this year. But this office could not acction my problem. Please help me....

Sir i respectfully state that i am a citizen of india, having a problem with WBSEDCL. There is a problem with my neighbour about dealing with property. They ferociously and illegally put electrical pole without my permission in my property. I informed the local office and they refused to take my complaint. The local panchayat pradhan helping them instead of me. So i request you to keep an eye on this matter. We are so helpless. There is a...

To CEO of WBSEDCL Respected sir, I am Bapan Kumar Dey, I am use domestic Electric Connection from Your Falta (South 24pgs, WB.) substation Power House Dostipur Hasim Nagar Fiter . But Your Electric supply is very poor(eg. hole night load-shedding last 2 weeks) continuously, thats why People facing so many problems. Please immediate resolve this problems. Thanking You With Regards Bapan Kumar Dey...

Ref:Consumer Id:[protected], Consumer Name:Sisir Kumar Roy, Bank Name:Uco Bank, Asansol Branch, Payment log serial No:4908883, Payment date:16/09/2015.Sir, with reference to as stated above, I have paid electricity bill for the month of Sep-Nov2015 of amount Rs. 2627 (I have actually paid 2631.56 including service tax using Billdesk Gateway) through online banking using Uco Bank savings ac no-[protected] on 16/09/2015. But till date no updation...

Respected Sir, I, Joy Krishna Naskar, , Vill – Moriswar, P.o – Kamaria, P.s – Joynagar, Dist - South 24 Parganas is Permanent Resident. I was WBSEDCL Customer last 10 years, ID –[protected]. In this 2 years I felt somany problem. But electric supply is so many troubled last 2 years. In evening electric supply is 10 -20 volt.Electric supply is cut off 5-7 hours within 24 hours.In our home Madhyamik & H.S student is facing problem....

Hi, I work at IBM as System Engineer and I am a tenant at Flat # C2, AK62, Street # 12, New Town, Kolkata - 156. On 9th Sept I faced power cut in my apartment. I called New Town Electricity Office around 9 PM and reported the power cut. Instead of resolving the issue the attendee declined to resolve the issue and misbehaved with me. I had photo captured of recharging coupon in my mobile with me, but there was some issue with the...

Dear Sir, From long period the voltage of electricity is very poor in our area. Its dropped at day & evening. For up down voltage in our area some electric goods burnt. we are facing so much difficulties. So there force we request please do necessary action as early as possible. Name : - Joy Krishna Naskar. Consumer ID :[protected] Ph No - [protected]...

I paid the bill through internet on 11.09.2015 (bill amount ₹ 632.00) .Bank debited the amount but receipt not yet receive till now. NAME-RAMJI SAHA, CONSUMER ID.[protected] INVOICENO.[protected] MOB.[protected] VILL.DEBAGRAM, P.O.DEBAGRAM, P.S.KALIGANJ, NADIA, PIN.741137...

Hi, Yesterday I faced power cut in my apartment. I called New Town Electricity Office and reported the power cut. Instead of resolving the issue the attendee declined to resolve the issue and misbehaved with me. I had recharging coupon with me, but there was some issue with the recharging machine due to which it was not accepting the recharging code. I called the electric office requested to send the help. But he attending started...

Sir, I am the applicant, Soumitra Pramanik app no-[protected], paid Rs/-758 on 4/07/2014.but Still my connection is not completed.2 electric poles required for meter connection as I already stated in my application. plz kindly take necessory steps to connect my meter in my house. Address- Vill+post-kultikari, Ajodhya Electric supply PS-shyampur, ajodhya, shyampur, uluberia Dist-Howrah Howrah westbengal, pin-711312...

I am suffering with very low voltage at my home.My sexagenarian parents both are seek. All fans, freeze, lights, are now useless. I have enhanced the load of my house and deposited Rs / 5162 ( five thousand one hundred and sixty two ) on 07/5/2015 having the receipt no[protected] and[protected]. consumer ID:[protected], Inst NO :[protected]U), E/S office Pansila address. Shantinagar, P.o Rahara dist :24 parganas ( North ) Please look...

My consumer id is 45158571., under darjeeling area and the problem is we almost 10-15 house holds have to face power cut issue at least once in everyday and almost every alternate night..n at night what happens is as if someone is playing with us, for 2mins power comes and for 20 mins it goes off and again it comes for a minute and goes off for half an hour and this continues for whole night ..n we r fedup of complaning to the customer care...

For 1 year my meter reading is stop.many times i have called in customer care & give application in office to change the meter.but no solution.every month i have paid huge amount of bill without reading.because in a month 4 days we stay in home.so in 4 days the meter reading is 330kva.how is possible. consumer id[protected] installation no-311268 name-chandra sekhar biawas add-banbania, p.o.-habra, north 24 pgs.w, b....