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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Nov 19, 2025
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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 53

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A
Abhijeet kumar das
from Sambalpur, Odisha
Dec 13, 2015
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Address: 722148

Dear sir, Good Morning...! I am from City - Ranibandh, vill+post - Akkhuta, 722148 west bengal. one poultry farm in akkhuta has no statutory licenses, has no consent of state board and also has no pollution control system. This poultry farm is totally neglect environment act 1986. this poultry farm is in residential area but WBSEDCL give connection to illegal poultry farm. this poultry farm is operate by naran mahata and jabbar mahata. I request to you please take action against WBSEDCL. Thanking you, your's faithfully ABHIJEET KUMAR DAS
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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    tashi zimba
    from Darjiling, West Bengal
    Dec 13, 2015
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    Address: Darjeeling, West Bengal, 734008
    Website: www.wbsedcl.in

    Consumer ID:[protected], Consumer Name: R.B.ZIMBA, Consumer Address :BAIKUNTHAPUR SALUGARA RAJPAHAR WB, INDIA 734401. sir I have paid electricity bill online Your order with West Bengal State Electricity Distribution Company Limited was successful. Merchant Order Number 40400664133620151213120253 Citrus Order Number CTX[protected] Order Amount 1389.61 INR i get mail and mobile msg that 1389.61 rs is deducted but i did not get recept for it. in payment history of wbsedlc site there is no amount is deducted. sir now what is further steps to do. please report me my email id.
    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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      D
      dmriganko
      from Mumbai, Maharashtra
      Dec 8, 2015
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      Address: North 24 Parganas, West Bengal
      Website: INDIAN CONSUMER COMPLAIN

      Mriganka Dey, Purabi Appe, C-3, Flr-3rd, 1/1 Thakur Ramkrishna Road, N.C.P., Barrackpore, North 24 Parganas, Kolkata-122, Con ID:[protected], INST NO[protected], Period Sep-15 to Nov-15 Billing, MTR:-B1701193, Last March-15 to May-15 consumption units was- 370 and June-15 to Aug-15 was 671, Is it possible to consumption within Sep to Nov-15 1618 units, Due to manual innervation of Metre reading system it may be mistakes of 1000 nos units, I am requesting Kindly resolved and further checking the actual consumption of Sep-November-15 of above details.
      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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        D
        Dildar Hosen
        from Kolkata, West Bengal
        Dec 5, 2015
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        Address: 732206

        Citruspay Bravo! Your order with West Bengal State Electricity Distribution Company Limited was successful. Merchant Order Number Q43200311724920151205103618 Citrus Order Number CTX[protected] Order Amount 169.00 INR Wouldn't it be great to zoom through your next payment. A Citrus account can help! If you have forgotten your password... GET YOUR PASSWORD NOW Safe & Secure Hassle Free Payment 10 Million Users Trust Citrus ... I NO GATE WBSEDCL RECIPT. PLZ
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          S
          sanjib2819
          from Bhubaneshwar, Odisha
          Nov 17, 2015
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          Address: 743235
          Website: www.wbsedcl.in

          TO
          BILL DESK
          WBSEDCL

          Sir,
          I, Rabindra nath Singha, a customer of WBSEDCL.
          My Consumer Number:[protected]

          I have paid Rs.3265.58/- for Aug'15 to Jan'16 bill payment through "United Bank Of India Net Banking". But the WBSEDCL gave no Payment Receipt after Payment.

          So, I request you to refund the amount in my SB A/C No:[protected]
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            B
            Bokagopal
            from Mumbai, Maharashtra
            Nov 7, 2015
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            Address: Uttar Dinajpur, West Bengal, 733134
            Website: WWW.WBSEDCL.IN

            Consumer id[protected], name:gopal sarkar, mob:[protected].
            On the day specified i had deposited the bill amount through kiosk attached with raiganj branch. .But amazingly the same amount is being shown as o/s with all recent bills and as and wjen i am going to pay the current bill a certification is being needed from an official requesting the cashier to take the current o/s amount.Raiganj office had tried a lot to solve the problem (As per their version)but failed to initiate the correction procedure.Therefore i have started preserving all the bills paid to avoid any future mishap which is impossible and ridiculous in the age of data warehousing.Please step into.
            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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              S
              suvanu
              Nov 7, 2015
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              Address: Bardhaman, West Bengal, 713333
              Website: WBSEDCL

              Respected Sir,
              This is for your information that on 05.10.15 we have applied for a connection in the name of SUDHIR KUMAR MAHATA, C/O ANNANYA TRADERS, SANCTORIA, DISHERGARH, PIN-713333.
              On 17.10.15 we have payment Rs 1015 /- as per the quation, and told that connection will be provided within 10 days.
              Today till date we have not get connection. We are planning to open the office on Diwali . So it will be kind of you if you look into the matter and do the needful.
              You can reach us at [protected].

              Thanking You

              Regards
              SUDHIR KUMAR MAHATA
              ([protected])
              +2 photos
              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                A
                arik1994
                from Kolkata, West Bengal
                Nov 6, 2015
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                Address: Nadia, West Bengal, 741137
                Website: www.wbsedcl.in

                I did a transaction for consumer Id[protected]Chuni Lal Ghosh) of Rs.3490 of WBSEDCL.Money got deducted but bill not paid yet.My transaction details is below:

                Merchant Order number:
                42600320410720151105105726
                Citrus Reference Number:
                CTX[protected]
                Order Amount:
                3490.00 INR
                Transaction Date & Time:
                Nov 05, 2015 11:03:41 AM
                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                Hi Arik,

                As per the last ticket#539629, we understand your concern has been addressed. Please do revert to the same ticket for any further assistance.

                Happy transacting!!

                Regards,
                Debarshi
                It's solved.
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                  S
                  Shakti2202
                  from Mumbai, Maharashtra
                  Nov 3, 2015
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                  Address: 700156

                  The dispatcher of the electricity bill is not willing to go door to door to dispatch the bill. Rather they give the bill to security at complex gate. I missed the bill & they disconnected my supply. I payed the due as soon as I came to know this but there is no sign of the technician even after 6 hours. Is this people's system? ???
                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                    P
                    Pshaktipada
                    Oct 20, 2015
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                    Address: South 24 Parganas, West Bengal

                    Sir, I am the applicant, NAME - Biren panja. application no- [protected]. Paid Rs. 566/- on 26/03/2012. But still my connection not completed. Please kindly take necessary steps to connect my meter in my house. NAME- BIREN PANJA S/O- LATE MANIK PANJA ADDRESS - VILL- THAKURCHAK P.O- SRINAGAR MAKAR PARA P.S- KAKDWIP DIST- 24 PARGANAS (S) PIN-743374 STATE - W.B
                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                      S
                      subhojitmukherjee
                      from Silapathar, Assam
                      Oct 16, 2015
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                      Online payment debited but not showing as paid and still not credited on my a/c

                      Address: 741126
                      Website: www.wbsedcl.in

                      Hello, This is horrible that there is no online support for WBSEDCL. Zonal customer care asking to talk to local electric supply because they have no information about the online. So who is responsible for this? I made 2 transaction to pay my two different bills for different consumer ID[protected] and[protected] and the amount were INR 999 and INR 1798 respectively on 7th October. Bank is showing debited but on the WBSEDCL portal not...
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                      R
                      Ratan Kumar Mitra
                      from Ranaghat, West Bengal
                      Oct 14, 2015
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                      Address: Nadia, West Bengal

                      SIR, I made an online payment on 14TH OCTOBER, 2015 (RS/- 3191 +3191=6382). The amount has been deducted from my bank account twice confirmation message received. there two payment history showing .One Transaction id: ESBI[protected], INVOICE NO.[protected]& 2ED Transaction id: ESBI[protected], INVOICE NO.[protected] . Please send a confirmation mail if double payment made successfully & take necessary action to refund at my bank account. RATAN KUMAR MITRA Chakdaha, Nadia, Pin:741222 customer ID[protected] MOB NO - [protected]
                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                        J
                        jk456
                        from Durgapur, West Bengal
                        Oct 10, 2015
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                        Address: Burdwan, West Bengal, 713378

                        I pay wbsedcl bill period oct'15 - dec'15 rs 1158 .00 . By net banking on 09.10.2015 at 11.03 am .But i not a received of pay received bill. My bank also debited from my account rs 1162.56. Bill payment gateway is billdesk. My consumer id[protected] . Name - dharamadas dhibar, vill+po- chinchuria, ps-jamuria, dist burdwan pin-713378
                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

                        WBSEDCL — BILL PAID BUT PAYMENT NOT RECEIVED

                        CON ID 31347886 MOHIRUDDIN SK METER NO T2007594 Rdng Month March-May 2015 Bill amount (616+616+615) 1814

                        WBSEDCL — payment bill receive copy

                        Sir I, pratap ray pay my unpaid electric bill through online on 18/04/15 .But any receive copy or documents not generate. My consumer no.[protected].

                        meter is not functioning

                        my meter is not functioning properly for more than five months.excess is coming according to your average.
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                          biswajitbiee
                          from Noida, Uttar Pradesh
                          Oct 7, 2015
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                          Address: Kolkata, West Bengal
                          Website: www.wbsedcl.in/

                          My consumer id is[protected]. Energy meter at my home at Madanpur is not working for last 6-7 months. I requested the same in local Customer Care at Madanpur several times, but no resolution yet. They are only saying that meters are not available. As a result I am getting incorrect bills every months. Can you please let me know what is the exact procedure to apply for replacement of the energy meter ?
                          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                            pradeeepK
                            from Kolkata, West Bengal
                            Oct 4, 2015
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                            Address: Bardhaman, West Bengal
                            Website: www.wbsedcl.in

                            I have a connection for my fly ash brick factory named gurukripa fly ash bricks. I am facing high voltage problem since a week.
                            Due to which i have incurred a loss of approx rs. 10000 as few parts of the machine got burnt.
                            The plant of the factory is also shut due to the same reason as the is constant risk of plants further breakdown due to high voltage suppy of electricity.
                            Plant is situated at pandebeswar and connection for supply of electricity is from bankura.
                            If the factory remains closed for long i will incurr heavy losses.
                            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                              abdul58
                              from Kolkata, West Bengal
                              Oct 2, 2015
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                              Dear sir my name is Saiful Sk. My cunsumer id is[protected]. My address is- Poranowda, Arapur, Malda (w.b). I am submited a complain letter of fulbari sectore
                              office (w.b.s.e.d.c.l.) at 14 september of this year. But this office could not acction my problem. Please help me.
                              +1 photos
                              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                S
                                subha83
                                Sep 30, 2015
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                                Website: www.consumercomplaints.in

                                Sir i respectfully state that i am a citizen of india, having a problem with WBSEDCL. There is a problem with my neighbour about dealing with property. They ferociously and illegally put electrical pole without my permission in my property. I informed the local office and they refused to take my complaint. The local panchayat pradhan helping them instead of me. So i request you to keep an eye on this matter. We are so helpless. There is a court injection is active in my property. So how can they put it on my property? Help us sir. We are so much helpless and no one standing beside us. My details are as below Dipak kr das Address Vill +po--garapota Dist--nadia, west bengal Consumer Id :[protected] Business partner no : 1325339
                                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                  Bapan1474
                                  from Kolkata, West Bengal
                                  Sep 29, 2015
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                                  Address: South 24 Parganas, West Bengal

                                  To CEO of WBSEDCL Respected sir, I am Bapan Kumar Dey, I am use domestic Electric Connection from Your Falta (South 24pgs, WB.) substation Power House Dostipur Hasim Nagar Fiter . But Your Electric supply is very poor(eg. hole night load-shedding last 2 weeks) continuously, thats why People facing so many problems. Please immediate resolve this problems. Thanking You With Regards Bapan Kumar Dey
                                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                    sourajit2015
                                    from Gurgaon, Haryana
                                    Sep 23, 2015
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                                    Ref:Consumer Id:[protected], Consumer Name:Sisir Kumar Roy, Bank Name:Uco Bank, Asansol Branch, Payment log serial No:4908883, Payment date:16/09/2015.Sir, with reference to as stated above, I have paid electricity bill for the month of Sep-Nov2015 of amount Rs. 2627 (I have actually paid 2631.56 including service tax using Billdesk Gateway) through online banking using Uco Bank savings ac no-[protected] on 16/09/2015. But till date no updation is made in wbsedcl portal.I did not received any money receipt.At the time of transaction, payment was found successful.But it was written that payment can not be made.I could not understand whether the bill is successfully paid or not and if the payment is not made then how I can refund my money to the said savings ac.Last date of payment was shown in portal was 18/09/2015.Thanking You.With regards Sukanta Roy. Mob-[protected]. Email [protected]@gmail.com
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                                      sudipta naskar
                                      from Baruipur, West Bengal
                                      Sep 19, 2015
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                                      Address: South 24 Parganas, West Bengal

                                      Respected Sir, I, Joy Krishna Naskar, , Vill – Moriswar, P.o – Kamaria, P.s – Joynagar, Dist - South 24 Parganas is Permanent Resident. I was WBSEDCL Customer last 10 years, ID –[protected]. In this 2 years I felt somany problem. But electric supply is so many troubled last 2 years. In evening electric supply is 10 -20 volt.Electric supply is cut off 5-7 hours within 24 hours.In our home Madhyamik & H.S student is facing problem. My 85 years old mother is feelling weaks. Even I am a heart patient. I informed the local WBSEDCL authority for this problem . But they are not taken any step. So I would like inform you to keep my attention. I will be thankful to you .If you will taken this problem seriously. Date- 15/09/2015 Yours faith fully, Joy Krishna Naskar Joy Krishna Naskar Vill – Moriswar. P.o – Kamaria. P.s – Joynagar. Dist - South 24 Parganas . Pin – 743337 Consumer ID –[protected]. Ph No – [protected]
                                      NO PROBLEM SOLVE

                                      ELECTRICITY METER INSTALLATION NO./TYPE

                                      The installation no. and type of the following electric meter are urgently required for online payment, but not yet received from WBSED Coy. the ID are[protected] and ID[protected].. Kindly provide same on priority.
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