West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Hi - We stay in Bansdroni and our electricity is provided by WBSEDCL. The bill gets calculated on quarterly basis and is a pre-paid bill. what is the logic behind doing this?
If a person doesnt stay for the 2 months in future they are paying the bill in advance which gets calculated HOW?? This is very "unhygienic" and not ethical. The bills should be generated on 'Actual Values' and not on 'pre-paid' - Please change the process and follow how CESC OR any other electricity board in the country/ world does.

Respected Sir/Madam,
I permitted Mr. Bablu Karmakar (my neighbour) to use my land-building premises for installing of service angle when he took new electricity connection few years ago. But now I want to repair & rennovate my house-building. So I requested Bablu Karmakar to remove the service angle from my land building premises because the portion of my building where the angle is installed will be repaired . But Mr. Bablu Karmakar denied to remove the angle & turn down my request.
Explaining the total fact I wrote an application & went to submit it to "The, Office of the Superintendent, W.B.S.E.D.C.L , Secto-II, Badamtala, P.O+ Dist: Burdwan". But the offcials of this office refused me to accept my application & said to me, "Go to your neighbour Bablu Karmakar & compromise the matter, WBSEDCL officially will not interfere in this matter" Kindly inform me sir, what should I do in this circumtances?
Please responce me & oblige.
Thanking you,

With regards,
Shankar Ch. Ghosh & Lakshmi Rani Ghosh
66, Kalna Road, Jamtala
Near Old Rail Gate
(Opposite lane of Burdwan Robinhood Atheletic Club)
P.o+ Dist: Burdwan
PIN: 713101
Con ID:[protected]
CON NO: Z031516

Consumer ID[protected]
consumer no -B061243
Bill Period-July-Sep,2012
During time of bill paid to the counter it is observed that the bill is not entered hence the bill amount cannot be taken from counter. We the customer spending valuable time today that is 9/7/2012 not get the proper service.Customer advised to pay the said amount two or three days later.Requesting esquire the matter to get we customer facility because the time of the customer is valuable.The case is BOLPUR GRE/S .

I have been sanctioned with a of 4 kilowatt electricity load. But during the hotter days voltage remains around 160-170 in the peak hours and 180-190 on the rest of the time. As a result of this our electrical equipments are getting damaged. Here I along with my another neighbors jointly submitted petition as well as verbal discussion also for conversion of existing single phase line into 3 phase line. But they are not in a position to hear something.

Sir,
In our part of the world Electricity these days has become one of the biggest problem.Its understandable maintenance activity is going on but hello you guys must be working slower than a tortoise its been over 5 months and still the problem continues.You need to understand that we need electricity during the night time anyhow during these so called maintenance period unless you people have are determined to take us back to the "STONE AGE".
Thank you for your effort to roll us back to stone age.
Hope we move ahead in the near future.Electricity is a basic requirement for all so please no discrimination.............

Sir,
My WBSEB consumer id no is[protected], and am to inform the authorities that the meter readings are very very irregular. The last meter reading was on 07--02=2012 and since then none. Four months have gone by, and yet nothing has happened. Late reading forces us into higher tariff slabs thereby ending up paying more. I have written several mails to their officers, but have not received any reply. Please do the needful so that we the consumers are not fleeced unnecessarily by forcing/pushing us into higher tariff slabs .

Dear Sir,

I applied for new electricity connetion to WBSEDCL, Dasnagar office on end of February'12. But till date i not get electricity connection to my house. On April'12 I have deposited all charges like deposit money, quotation money etc. So what is the problem.

Kindly look forward this matter and intimate to me immediately.

Regards,
avijit karar
mob.- [protected]

Acute Low voltage against connection bearing Consumer no. DO53187 and the above complain was repeatedly brought to the notice of the Station Manager ,WBSEDCL, Santragachi, Howrah-711112 but the same is still unattended and I being a bonafide customer sufferring a lot and couldnot find any solution from the above orgnisation. Please look into the matter urgently and reddress the same at an earliest.

Respected Sir,
We the inhabitants of Central Park East ,Budha KalaJharia Road,Asansol are badly suffering with low voltage in this summer season.The average incoming voltage is 130V in day time and in night also.Please do something as soon as possible to enable us to live cool.
Thanking you,
Yours faith fully,
Somnath Bhattacharyya
Con. No. C13256

Respected Sir,
I am Nanigopal Bhattacharjee (CON NO: E061665, CON ID:[protected] is writing to draw your kind attention to the fact that we, the inhabitants of Kalyangarh ward no.9(municipal ward no.8) are facing a lot of problems for low voltages. The voltage goes down in the evening and continues till the night. As a consumer, i have complained this matter to the Ashoknagar Group Electric Supply in the year 2011. Also the inhabitants of this municipal ward have submitted a mass petition for this matter but no actions have been taken by the authority. Under the circumstances, we request you to look into the matter and take necessary actions as early as possible, so that we the normal consumer will be relived from unnecessary harassment.
Yours faithfully,
Nanigopal Bhattacharjee
366/9 Kalyangarh
P.O. Kalyangarh
District- North 24 Parganas
P.S. Ashokenagar
PIN- 743272

Dear Sir,

Subject: - Irrelevant Huge Electricity Bill

I have received an extraordinary abnormal Bill of Rs.1140, 1400,1401 for the month of January, February and March 2011 respectively after new meter installation in my rented house in Kestpour(Net Amount for consumption of 987 Units. It appears to me very high because I used only fan, tube light and fridge during that time frame and save electricity whenever applicable.

I rented the flat on 1st of November 2011 and submitted monthly bills of 38 rupees for last five months as meter was not working at that time but all of a sudden I get a huge bill amount which mentioned the consumption for last three months i.e. January, February and March. I am afraid that there is some false reading due to some fraudulent activity. Also let me know that is these particular bill for last three month usage or for the entire last year as before that some other person was there in the rented house.

Therefore, you are requested to kindly enquire the matter and let me know on what basis (rate) the billing has been done and kindly provide me the monthly consolidated bill.

House Owner: - Mr. Hrishikesh Patra ,Ganga Jamuna Appt., BL-B.FL NO.D,4th Floor,AF-143,R.pally,KOL-101.
CONSUMER ID:[protected]
METER NO: T223962

Warm Regards,
Bishwajit Aich.
Contact No:-[protected]
Email ID:-bish.[protected]@gmail.com

Hi

I am getting over billing due to non working of Meter No E211902 and have paid Rs 2000 /- extra for the Last 8 Months. Please find the following details

Sevice Connection No - UN/12616/DOM
Consumer No [protected]
Consumer ID [protected]
Consumert Code - 07/2780
Meter No - E211902

Meter Reading Date Unit Reading Difference from previous Chargable Unit Sent by WBSED Amount Paid
31/01/2011 1965 --
05/05/2011 2341 376 376 INR 1367/-
02/08/2011 2783 442 442 INR 1683/-
03/11/2011 NO DISPLAY --- 515 INR 1980/-
25/01/2012 NO DISPLAY --- 515 INR 2751/-

So Extra amount I have Paid

Date Extra AMOUNT I have paid
03/11/2011 INR[protected] = INR 613
03/11/2011 INR[protected] = INR 1384
[protected][protected]-
TOTAL = 1997/-

I have ALREADY SUBMITTED the letter/ aplication for Repair/ Replace the Meter No E211902 on DATE 14/11/2011 to Assistant Engineer, WBSED Co LTD, Aurobinda Nagar Es, 217 S.B.Roy Chowdhury Road, Nimta, Kolkata 700049.

But nothing has happened from 14/11/2011 till date except I am paying extra charge or over billing of Rs 2000/-. In March, 2012 also may be I will get WBSED Electribity Bill of amount more than INR 2751/- (My Last Bill Paid). I have every document, bills etc as a supporting evidence with me on whatever I am claiming. Please help me.

With thanks & regards
Suman Das
71, RISHI BANKIM ROAD, BIRATI,
NEAR KABI NABIN NAGAR PRIMARY SCHOOL
NORTH 24 PARGANA,
KOLKATA 700051, WEST BENGAL, INDIA
email: suman1.[protected]@tcs.com
PHONE: +91 [protected]

Respected Sir,

Sub : Disconnection o[censored]nauthorise Electric Connection in Flat 5/4(LIG) Phase-II
KMDA Barrackpore (Ex-consumer No B-151106)



I had already disconnected the electric supply and withdrawn the Electric Meter (my consumer No was B-151106). of Building No. 5(LIG) Flat No.4. KMDA, Phase-II Barrackpore in the month of July 2011.

1. After withdrawing the electric meter, an unauthorise electric connection was taken from the neighbourers’ electric meter that is,from building No 6 (LIG) Phase-II by the present occupant (Mrs Moumita Dey) who is at present staying there illegally and forceably. The whole matter was intimated to Station-in-Charge Jaffarpur Electric Supply, Circle Manager, Divisional Manager and also intimated the matter Zonal Manager, Kolkata and CRM Cell Vidyut Bhavan .

2. Accordingly, Jaffarpur Electric Supply Barrackpore was disconnected the unauthorise connection twice.


3. Again the unauthorise electric connection in my flat Building No 5 (LIG) Flat No. 4 had been disconnected by Jaffarpur electric supply office,Barrackpore on 01 Feb 2012. Now, it has come to my notice that again the present occupant in my flat has taken the unauthorise connection from the Building No 6 (LIG) Flat No. 4 Phase-II KMDA Barrackpore, with the help of one of the flat member. In spite of repeated disconnection o[censored]nauthorise electric line,this is once again very very illegal and in contravention to the Rule. But Electric Supply Jaffarpur office is not taking any strict action against her (present occupant) whereas she is doing this mistake repeatedly and knowingly and I feel that Jaffarpur Electric Supply is very much aware the whole matter.

4. Sir, I am still owner of the said flat and I want there should not be any interference by the local/party people. If any short circuit or fire incident take place in near future due to this hooking line, then responsibility may come on my shoulder like AMRI Hospital incident.

5. Further, it has come to my notice that she (present occupant) is trying to get a permanent connection through the electric supply with the help of a respective people/person which is not understood by me, because, I am the still owner of the said flat. Without submission of any paper pertaining to the flat of her own, how she can be able to get this permanent connection in the said flat. Sir all these nuisance activities being done by the present occupant with the support of few local people as well as on the basis of false evidence.


4. In view of the above, may I request you to look into this matter for disconnecting the above unauthorized connection permanently of flat No 5/4(LIG) Phase-II and also instruct them to take necessary legal action against the present occupant and member of Building No 6 (LIG) who is providing electric connection to the said flat illegally and repeatedly.

5. An early action is requested.


Thanking you.

Kundan Kumar Dey
Barrackpore
[protected]

Dear Sir/Madam,
I am under Amtala (Kannyanagar) electric supply div. having the address Vill. + P.O. – Iyarpur, West Bengal, India, (landmark: Iyarpur Haldar Para, Chora Para). My application number was [protected] for new connection and earnest money paid on 06/Sep/2011. I have submitted the money on 21/11/2011 as mentioned in my quotation memo no. [protected]/quot/03. But still today (10/01/2012), I have not given the meter. In this connection I may mentioned that a person (just near to my house) got his connection five days ago who deposited the quotation money nearly one week after me. I have contact (tel call on 10/01/2012) to the customer care personnel who informed me that if I visit the Amtala elec. office with quotation money receipt then they will give me contractor name with details and I should contact with that particular contractor for my connection. So you are requested to do the needful action.
Thanking you with best regards.
B. HALDAR

Sir,

I have get the Electricity bill of Rs 13000 & when i have done the complain (Complain date-13/09/2011)they rectified the meter found that meter faulty now they replace the meter(meter replaced-01/11/11) & informed that bill will rectified as per load till now it has not been resolve.
I will be very obliged to look into the matter & take the necessary action.
Consumer ID[protected]

regards,
Ashutosh Mishra
[protected]

excessive billing

Sir,

This is to inform you that after lodging several complains regarding loose connection from road pool to our home till now it has not been solved & this occurred situation is going on from last one month. So I request you please look into the matter & do the needful. Some required details are given below:

Name: Niranjan podder
Address: A/78 uttarayan,Barasat,24 pgs north,kolkata-700124
Nearest Landmark: Netaji Subash Sangha Club
Consumer ID :[protected]
Previous Docket: 1.3892610 on 17.08.11 2. 7880624 on 21.10.11

Thanks & Regards,
Niranjan Podder
Mobile: [protected]
Email ID : [protected]@yahoo.com

From Ref. Service Connection No-NDK/D/10620
Yudhisthir Maity Consumer No- F540760
Kumarpur Consumer ID[protected]
Khanchi Meter No-H058536
Purba Medinipur Load-0.05KW / Installed on 02.10.09
721643, Category-A (DM-R)


To
The Hon’ble Secretary (power)
Writers Building
Kolkata
West Bengal


Sub; Relief from inhumane oppression of WBSEDCL.Nandakumar Gr.Ele.Supply.

Sir,
Undersigned person is bound to address you with adduce that the Station Manager
R.S.Bera Gr. Supply Nandakumar discontinue the power facility at my house on 12.05.10
Forcibly.

Though he was very much concerned about my prayer since 17.12.09 for conjugative
Times to take the corrective measure against unexpected excessive electric bill for the
Period of Oct-09-Dec-09 amount 20042 against 0.05KW (D) which is received at office
on17.12.09 / 30.01.10 / 04.02.10 / 11.02.10 / 20.05.10 and latest by 18.11.2010.

Where as previous bill amount was 76 and 38 paid on 03.02.09 & 29.12.09 accordingly.

Meanwhile meet him several times to draw his kind attention in this context but neither
Taken any course of action nor bother to listen my unbearable problem due to scorching heat.

Nevertheless I am very much afraid by his dander attitude.

At now I am in deep trouble with my parent suffering from acute respiratory problem
And my family.

Hopefully looking to your mankind for better life benignly.

Sincerely in anticipation. Yours faithfully

Enclosed above Yudhisthir Maity ([protected])

Dear Sir,
I am an anonymous person unwilling to disclose my identity for some security reasons. I want a strict legal action be taken by the officers of WEST BENGAL STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED against Mr.Ashok Walia,(residing at Shraddhanjali Apartment, Opp.Police Lines, Burnpur Road, Asansol-713304, West Bengal) for theft of electricity from his neighboring connections.He does something with the wires(connecting to his neighbors' meters) at the night near the electricity meter box,and in the early morning also,he does something there(for detaching his connection from others' meters) on a regular basis.There is sufficient visual proof so am complaining.Its been years now.He has two LCD television sets, two Air conditioners, and all standard modern electrical appliances that other people like us generally have.Bur still, during summers, when our bill for a 3 month period amounts to nearly[protected], his bill remains stagnant at Rs.800-1000 despite running the two air-conditioners for throughout the night and day as we use.I ask your authority to vigil the matter and visit all of a sudden at the wee hours of night for getting the proof.This is simply unbearable to see a person paying such low bill amount continuously for years with his increased number of appliances against the surging high bill amounts of others who use less no.of appliances for a lesser time,still ending up paying thousands of rupees. Such people must be punished.

To
The Vigilance Officer,
WBSEB

Sub : Electricity Theft

Sir,
One of my neighbor Mr. Nabin Mondal, resident of the address VII+PO. Banganagar, PS. Falta, Diamond Harbour Road(NH 117), Dist. 24 pgs(south), West Bengal, PIN 743513, doing theft since around six years and now he uses electricity to operate very high wattage motors. So, we are suffering low volt service.
Electricity board cut his connention due to not paying electricity charges. We have charged him many times and inform electricity zonal office but no needful action hadn't taken.

Please take the needful hardest step to stop him from electricity theft. Hope hardest action will be taken.


Regards