West Bengal State Electricity Distribution Company [WBSEDCL] — bills (five electricity bills to be precise) paid through qr code but no payment receipt generated

Address:Howrah, West Bengal

I have paid 5 bills corresponding to 5 consumer ids on 11th feb, 2019 using the qr code on the bill using google pay (Which supports bharat pay).in all the cases the money has been credited to wbsedcl but even after a week, i haven't received the payment receipt against the five consumer id's in question.

Emails and reminders to grievance cell of wbsedcl have gone unanswered. I have even raised complaints (Again 5, 1 against each consumer id) but no action is taken on them too. Can anybody suggest what is the next step?
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Feb 17, 2019
Updated by Abhi Neogi
Docuket numbers of the complaints -

20296556
20296567
20296568
20296570
20296571
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