West Bengal State Electricity Distribution Company [WBSEDCL]

West Bengal State Electricity Distribution Company [WBSEDCL] — double payment of bill jan-march 19 not refunded yet

SUNIL KUMAR DAS

from Kolkata, West Bengal

Address:

Bidhannagar. SALTLAKE, Kolkata, West Bengal

Sunil kumar das
Cons i'd.[protected]
Garia location.

With reference to above i would like to inform you that wbsedcl is not refunding rs 3587/- paid by neft on 31.12.2018. Same bill was paid in cash on 8/3/19 as per garia ccc letter. But despite banks certificate + neft electronic proof submitted, it is not done. Earlier complaint was booked with docket no 21993720 dt3/5/19. But wbsedcl is ignoring all proof submitted by bank. Nor the company is replying any of the dozens reminder letters. We have also given canara bank mail i'd no - [protected]@canarabank.com & [protected]@canarabank.com to clear any further doubt. But for more than 7 months the wbsedcl is maintaining complete silence for consumer + bank.
For more than 30 years i have paid their all bills in advance. This record is available with the company. But their doubt is unending.

Was this information helpful?

No (0)

Yes (0)

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Jul 17, 2019

Updated by SUNIL KUMAR DAS PLEASE SUGGEST WBSEDCL TO CLEAR FURTHER DOUBTS BY WRITING A LINE TO CANARA BANK'S EMAIL ID PROVIDED TO COMPANY LONGBACK, INSTEAD OF HEARING FROM CONSUMER.
IT MAY BE ADDED HERE THAT SUBSEQUENT TO THIS EPISODE, WBSEDCL HAS SENT TWO FRESH BILLS WHICH WERE PAID IN ADVANCE, AS BEING DONE FOR DECADES.

SUNIL KR DAS
SENIOR MANAGER BANK

Nov 16, 2019

Updated by SUNIL KUMAR DAS IT IS NOW MORE THAN 4 MONTHS SINCE YOU REPORTED ABOUT MY COMPLAINT TO WBSEDCL.
BUT THERE IS NO RESPONSE FROM THE COMPANY TILL DATE.
PLEASE INFORM WHETHER THE COMPANY HAS SENT ANY INFORMATION TO YOU.

SUNIL KUMAR DAS.