West Bengal State Electricity Distribution Company [WBSEDCL] — online payment portal down

Address:

Kolkata, West Bengal, 700059

I'm sorry but the online payment system of wbsedcl is functioning in a weird way for last couple of months. My payment due date is 14th of the month. Since sunday, feb 10th, i'm trying to pay online and not being able to, because the site is down (Please see attached screenshot) for more than 72 hours. Last month too, i've faced this problem. I paid within due date using quick pay mode. It failed for some reason best known to wbsedcl. After getting the information through sms, i tried to login and pay but by then, the site was down. More fun began when i called the 24/7 service to inform that the site is down. At 9 in the morning, a person receives the call with a tone of a person, been awaken at the midnight, and told me, "contact local call center, i can't do anything." to add more fun, a letter of disconnection been sent to me as i was considered as a defaulter. I hope i'll again be receiving similar mail for successive months now as i am unable to pay for the third consecutive day because the site is now down for more than 72 hours. What a fantastic reputation i'm earning, thanks to wbsedcl.