West Bengal State Electricity Distribution Company [WBSEDCL] — Payment done but receipt is pending on Vidyut Sahayogi app

Address:	Kolkata, West Bengal, 700059
Website:	www.wbsedcl.in

I just paid my electricity bill through Vidyut Sahayogi app today but when the transaction was complete it showed me error to redirect page but the amount was deducted from my bank account. I paid a total of Rs.2419 via Billdesk while checking out. But the app is showing the bill is pending, though I got the Invoice number:[protected].

Here's the full details:
Invoice number:[protected]
Bill Month:
APR2017-JUN2017
Amount paid:
2419.00
Date of payment:
03.04.2017 10:51:55
Transaction status:
Pending
Payment Gateway:
BILLDESK

I am registring this complaint as a proof that my bill has already been paid. Hopefully they will not charge me again or add a fine against my payment because it's a fault from their side.

Just to let you know: I also have tried calling all toll free numbers, they are just useless. So, I want to my nearest office and one of them who is incharge of these matters told me, don't worry this will take 5-7 days to update. So, I am hoping the probelm will solve automatically.