West Bengal State Electricity Distribution Company [WBSEDCL] — refund not done against unsuccessful transaction. | |||
Actually I had done two transactions with transaction ID [protected]IGADWGIJP8 & [protected]IGADWGNSC8 to pay WBSEDCL bill through Vidyut Sahajogi App For Rs 945.80 through payment mode SBI Netbanking. As the first transaction was unsuccessful I had done the 2nd transaction which was successful. As a result Rs 945.80 was deducted twice from my SBI account. i have contacted with SBI customer care and they said both the transactions was successful. So I request you to refund Rs 945.80 against unsuccessful transaction id [protected]IGADWGIJP8. Don't reject my complain. Was this information helpful? | |||
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint. | |||
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+91 33 2359 8128
Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
Kindly note that I live in Gangtok and I don't have or I have not taken any power connection from wbedcl.
So kindly ensure that the sms is not sent to my mobile no. [protected].