West Bengal State Electricity Distribution Company [WBSEDCL] — West Bengal State Electricity Distribution Company [WBSEDCL] Electricity bill already paid but not reflecting in payment receipt

Address:Kolkata

Consumer ID:[protected]

Electricity bill already paid on 11th Dec but not reflecting in payment receipt of wbsedcl and also in next bill cycle, paid 2656 amount also has been added in new bill and now bill is extremely high.
I want my paid amount to be refelcted in webpage bill amount as well. This is ridiculous. I paid via phone pe using scan code ( backside of bill) and from my axis account money deducted.
I registered complaint 1 week but no service from WBSEDCL. Plz Solve the issue ASAP.
Attached screenshot as well
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Mar 19, 2021
Updated by p06071992
Can I get any update pleass?
Mar 22, 2021
Updated by p06071992
It's almost 1 week and I didn't receive any update.. kindly process my refund ASAP
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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