Western Union — transaction forwarded to wrong person

ali123619

Address:

50059

Hi,

I wanted to send approximately 15000 INR to my dad's account, but I made a mistake with account number (but the other details were correct).

Andhra Bank, without matching name or address with the account number successfully completed the transaction and forwarded it to wrong person.

As I do not know who the wrong person is, I want the bank to help me get my money back. How can they complete the transaction when the name and address did not match with account number?

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Western Union customer support has been notified about the posted complaint.

Jun 26, 2018

Updated by ali123619 Western Union is saying that they cannot help me here. When I am using the service to get the money from A to B, it is their responsibility to help with the problems being faced during the transaction.