Westside — company is charging for carry bags

Address:Gaurav Tower, Jaipur, Rajasthan, 302017

Westside always charges for paper bags and says that it's in the company policy. When we tell them that it's against the rules, they put up an argument and act rude. Despite telling them multiple times that charging for carry bags is against the rule, they don't budge and still charge for them. I've been seeing this for more than a couple of years.
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Dear Anisha,

We regret the inconvenience caused to you as a result of our policy. In the interest of the environment, Westside's policy endeavours to promote the use of reusable cloth bags, so as to reduce the carbon footprint caused by both plastic and paper bags.

Regards,
Team Westside

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    Gaurav Tower, Jaipur
    Rajasthan
    India
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