Westside — I did not receive my refund

Address:41, kesar nagar, Vaishali marg, panchyawala, jaipur
Website:Westside

I ordered from Westside on 7 th August 2022.. i waited patiently but the order was not dispatched even after 10 days.
I tried calling the customer care nobody responded. I mailed them numerous times
And then when they picked up they said order has been cancelled due to technical issues. I asked for my refund. He said it will be refunded. It has not been refunded it has been more than 20 days. I don't know what to do.
My money is stuck.
Westside is doing fraud via online site
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    41, kesar nagar, Vaishali marg, panchyawala, jaipur
    India
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