Hi Sir,
This is Pavani, Bachchu.
On April 18th 2020 i made some purchse from west side with total cost of Rs: 4996.00. Due to this COVID situation we were decided to not to cancel the order so after one day when we call customer care to cancel our order then they suggestged me to dont accept the order when they deliverd, instead of canceling the order. we said yes and did the same thing like when delivery body tried to deliver the order we simply rejected the order. From then we were fighting for refund. then we got only Rs:1099 only as part of refund. waiting and fighting for the remaining amout of Rs3897. sent so many emails and called somany times but there is no use. Customer care simply saying that we are working on tis issue and there is no update after that.
Please take some action on this type of companies.
Here is the details:
Order # 21201, Oderdate: April 19, 2021. Order Delivered and rejected on : April 24, 2021. Registered email id: pavani.[protected]@gmail.com
Refund Amount: Rs: 3897/-
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