Westside — Towards Unplaced Order For which amount already got debited

I tried ordering some stuff from the online website of westside.
Order remained unplaced but amout from the bank got debited
Date of placing order was 2nd January time 2.35 pm
Amount was 1997

My registered mobile number is [protected]

My registered email is [protected]@live.in

It was my ist experience with westside and was very bad ..

Please seek help towards it and refund my debited amount ..