Westside — worst customer experience

Address:

110051

I am highly disappointed with the staff at preet vihar store. I was asked to pay 150 and get a card made for westside and was told that i will get extra 5% discount from my next shopping. After one week i visited again and at the time of billing i was told that 5% extra is applicable if i have gold card which i was never told at first point. After a good argument still they convinced me to get a gold card made and promised that i will get 5% extra from next time. Again after 2 weeks i went to the store and at the time of billing i was again refused to be provided the discount and i was told that its only applicable for limited time. I have never had such worst experience. All this information and argument was with a employee there named "min". He tries to be over smart wherein he is extremely rude and doesn't have a sense to talk to customer. I really want an action taken against this or i would really write to consumer court.