[Resolved] Whaaky.com — Company worst service & product | |||||
VERY BAD experience with this company as i order 3 sun glasses & have got the same in damage condition. my order no S[protected] & call center representative saying to reverse the consignment own self going to courier company. we will pay the full amount of consignment to your account & reverse delivery charge will be pay in foam of mobile recharge. when we saying that i use postpaid connection amazing he will saying the we will pay partial in the same. i amazed after to listen his knowledge. overall after this confirmation i had courier the same charge pay from my pocket. and not get any intimation after even they get delivery in previous day. also i had mail them POD detail when i couriered. Now when calling for consignment status (same is sowing delivered in courier company site for yesterday) the confirm that they receive the same on yesterday. And now decline to pay for all courier charge (I. delivery charge - 100/- rupees & II 250/- reverse courier = total - 350/-) where product value is 299. It is a serious concern in and in my view fraud with consumer. please be aware. IT IS TRUE. Was this information helpful? | |||||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 05, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear ashish gupta ,
We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us.
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016