[Resolved] Whaaky.com — Complaint - Order # S80209890; Defective Item & Poor Response

B L Gupta

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi Dear, 1. The item is defective. 3 snaps of the item were sent as desired. 2. Order was placed on Feb 25 & item recd on Mar 11 (on 15th day). 3. Surprise gift was promised, but not sent. 4. The 'Zip' of track-suit top doesn't zip till end. 5. The quality of the shoe is also very poor. 6. My neighbor & I placed the order on the same day; but the quality of items sent to him is better. He got surprise gift too. His order # is S80210006 & mine Is S80209890. He placed order on my recommendation. 7. I've been put to too much of mental & physical torture. 8. I've sent many mails since Mar 10 but in-vain. Kindly check why : defective item sent, no invoice sent, no response to my mail, no surprise gift sent? Save me from mental torture, agony & financial loss; I'm 71. Rgds - B L Gupta.

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Sep 28, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2014

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologise i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [protected]@whaaky.com at the earliest.

Thanks and Regards
Your friends from Whaaky