[Resolved] Whaaky.com — Defective product received - Whaaky

Saquib Ansari 91

from Mumbai, Maharashtra

Address:	Hyderabad, Andhra Pradesh, 500016
Website:	www.whaaky.com

I Saqub Ansari from Thane & my order id is S[protected], I had purchase some (2 Power bank + 9 Accessory) product from Whaaky.com out of this 50% products are defective. I called to customer care they said currier this product we will replace the same or refund.
Then I currier the same on 16.06.17 & request for refund the money. after that they reply to my mail "your refund amount will be send within 10 working day's". I continually follow up with whaaky customer care but still I have not received my money back.
Now I have received mail from Whaaky and they said we will refund your money on 17 August, 2017.
Now they are saying that their system issue is there and not ready to talk on customer care number.

Saqub Ansari
[protected]
[protected]

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Aug 27, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Jun 29, 2017

Updated by Saquib Ansari 91 I have received call from (Whaaky.com) Mr. Sumit Bakshi - [protected] and he is asking my account details & then from my account deduct money 4111.00.

Verified Support

Jul 26, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear saquib ansari,
Order no: - S[protected]

We have received your account details. We would be processing your Refund and it will be reflected in your account at the earliest.

Thanks, Regards Whaaky Team