[Resolved] Whaaky.com — Duplicate product and loose condition, broken order no-s[protected]

Mrinmoy Manna

from Pune, Maharashtra

Address:	721437
Website:	whaaky.com

Purchased2samsung 20800mah power banks & blutooth by whaaky.com before 30days. But this product is duplicate but product quality and originality is very bad. I contacted with waaky customer care. He told gave me one address:-sai fashion hub
Rz - 25a,
Ground floor,
Raghu nagar, street no:4
New delhi – 110045
Already send by postal and after fifteen days my parcel is returned. Address is wrong. Then he have hyderabad address. I am tired. Pls return my money otherwise give me any another product

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Aug 27, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Jul 13, 2017

Updated by Mrinmoy Manna I am working pvt company.I have no time for courier and postal .Post office distance 4 km and courier not available here

Jul 19, 2017

Updated by Mrinmoy Manna Till not received any feed back

Verified Support

Jul 27, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Mrinmoy Manna
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Whaaky Team

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Comments

gopal_kala

from Gurgaon, Haryana

The company is totally doing fraud, i purchased power bank products but got duplicate products, when i raised the complaint then support team of whaaky provides the address of fashion hub ( raghu nagar ), they replace the product immediately, that was also disgusting the replace product was having rubber cell type article inside the power-bank, i request you to people be adhere of this fraud company and dont buy any products from Whaaky.

Oder id of Purchase : S[protected]
DATE ; 20TH OCT 2017

Regards:
Gopal Kala
Executive Director : NEUSOURCE STARTUP MINDS INDIA LTD
CELL : [protected]
Corporate Office:
A - 96, Shanker Garden, opp. Vikaspuri P.S., Vikaspuri, New Delhi -110018 (India)
Ph. +[protected]