[Resolved] Whaaky.com — Duplicate product sale as brand samsung

sasuma

from Bhubaneshwar, Odisha

Address:	Khordha, Odisha, 751010
Website:	whaaky.com

On 11.02.2016 i have ordered a Samsung E1207 model mobile on Whaaky.com site the product price is Rs-1899/- and 100 rupeees extra on COD charge. On 17.02.2016 i got this product but the product is duplicate and i also confirmed in samsung care.the product is not working at all.after giving mail on Whaaky.com there is no response from Whaaky.com as they have give they can taken action within 24 hrs.but till now 48 hrs crossed there is no response from they are side.The customer care not receiving any call .Whaaky.com is ford site .They just make people fool.So don't book any product from Whaaky.com.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear customer, We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 Note: 1) The defective product should be dispatched within 4 business days for replacement of the same. 2) Kindly do not forget to mention the order number Regards Your friends from Whaaky

Related Whaaky.com / Way2Online Retail reviews

View all 4399 Whaaky.com / Way2Online Retail Reviews

Comments

venu.m

from Hyderabad, Telangana

Sir aim purchased Samson guru1200 this product not don not in the ear phones 2 boxes customer care cal not working how can replace my mobile my no [protected]