Whaaky.com — Faulty product

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.kaunsa.com

Dear sir,
i had ordered a product name MI 20800mAh Power Bank @ 499 from WHAAKY.COM, but unfortunately the product was found defective and not working.
i had tried to contact to merchant customer support but they are not giving proper feed back.
kindly assist.

name: chandrakant pandit
product name:MI 20800mAh Power Bank @ 499
order id:S[protected]
date of order: 20.04.2016
amount: 649/-
i am sending the snap of order.
kindly replace or refund the amount.

mail id: cpandit8.[protected]@gmail.com
contact: [protected]