[Resolved]  Whaaky.com — Improper Customer Service and return procedure :

Address:

Hyderabad, Andhra Pradesh

Hi Sir, I have purchased a product from Whaaky on 24th Oct for an amount of Rs 1, 099/- with order no : S80635366. I made the payment through my credit card and received the product on 1st Nov. Before booking the product I gone through all the return and cancellation policy. As per their procedure If there any issue in the product we have to raise a complaint by calling their customer care number within 72 hours. I have received the product by Saturday evening, and the product received was not fit or comfortable for me. As per their return procedure I emailed on the same day for asking the return procedure and the process. I tried to reach them on Monday morning through Call because sunday they are not working. Contact number as [protected], I have tried more than 12 times but the calls are getting connected and disconnected automatically within 3 sec. I got an email from Whaaky support team stated the product has been dispatched after proper quality check. I have replied them again there is no issue in the product quality the product size is not fit for me. I'am using the same product size from different brands with no issues, I have ordered a set of Jeans(3nos). I have replied requesting for the return procedure but I haven't received any proper response/reply from the team as of yet 04/11/2014. 7:30 PM. I need my money back, I need the procedure to return the product. Please help me. Thanks K.Rakesh Ph : [protected] Address : Way2online Retail Private Limited No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016. Feedback, Information, Business Partnerships etc. [protected]@whaaky.com