[Resolved]  Whaaky.com — Material received against S80705616 is not as per order (refund money)

Address:Ludhiana, Punjab

It is in the reference to my order no S80705616 for mobile, I order to whaaky.com online shopping, the material i have received through Courier Name : ECOM, Courier Consignment No :[protected], Date of shipping :[protected]:23:18.0, for Rs 1099/- COD Basis, When i open the above said consignment i felt so much harrassed that i have spent money on dust. the material i have received in the consignment is a mobile having value of rs 200-300, charger, headphone and a small battery which was not of that mobile, it was small then the place of battery.. Sir, it is requested to please do the needfull for refund of my money which i have spent on most popular company whaaky.com online shopping's dusty material. For any query related to this complaint, any one can call me at my mobile no [protected] and email me rajesh.[protected]@yahoo.com. i will reply in properly
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Aug 14, 2020
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Mar 13, 2015
Updated by ganger
with reference to the above mentioned complaint agaist, i wish to confirm that as per company conversation i had with them telephonically, i send the material though undermention consignment

Consignee: Way2Online Retail Private Limited Address: No: 1-8-319/2, | Prepaid
Date, City Status
[protected] | 19:48:18, HYDERABAD Delivered
[protected] | 12:15:19, HYDERABAD Shipment sent for Delivery
[protected] | 07:20:12, HYDERABAD Shipment at Delivery location HYDERABAD
[protected] | 18:31:38, LUDHIANA Shipments connected from LUDHIANA Pickup Center to DELHI HUB
[protected] | 18:26:45, LUDHIANA Shipments arrives at Pickup center LUDHIANA
Air Waybill No :[protected] Order No :S80705616

They said the material would be dispatched within four working days, the material was received by whaakky executives on 06/2/15, but till date the material is not dispatched. they are also not attending the phone calls and nor reply of my emails. the detail is as under.
Support Whaaky
To me Feb 15


Dear Customer,

We would be definitely happy to assist you.We have received your complaint kindly wait it will be reshipped soon.
For further queries, kindly revert to [protected]@whaaky.com


Thanks & Regards,
Whaaky Team


.
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me
To Support Whaaky Feb 19
twelve days has been passed for receiving the material but till date the material is not reshipped, May is know about the replacement policy of four days for reshippment

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


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support whaaky
To me Feb 19
Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Whaaky Team
Show message history
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me
To support whaaky Feb 23
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
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me
To support whaaky Mar 2
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
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me
To support whaaky Mar 4
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
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me
To support whaaky Mar 4
please reply immediately as per your company policy

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
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me
To support whaaky Mar 5
please update the status o[censored]ndermention consignment

Ready for ConnectionConnectedIn TransitOut for DeliveryDelivered
Consignee: Way2Online Retail Private Limited Address: No: 1-8-319/2, | Prepaid
Date, City Status
[protected] | 19:48:18, HYDERABAD Delivered
[protected] | 12:15:19, HYDERABAD Shipment sent for Delivery
[protected] | 07:20:12, HYDERABAD Shipment at Delivery location HYDERABAD
[protected] | 18:31:38, LUDHIANA Shipments connected from LUDHIANA Pickup Center to DELHI HUB
[protected] | 18:26:45, LUDHIANA Shipments arrives at Pickup center LUDHIANA
Air Waybill No :[protected] Order No :S80705616

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 7 at 2:04 PM
not any action has been taken to re-dispatch the material. and not any phone call taken

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 9 at 11:15 AM
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 9 at 5:48 PM
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 9 at 5:49 PM
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me please update the status o[censored]ndermention consignment Ready for Connection Connected In Transit Out for Delivery Delivered Consignee: Way2Online Retail Private Limited Address: No: 1-8-319/2, | Prepaid
Mar 10 at 10:03 AM
me
To support whaaky Mar 11 at 11:42 AM
should i to go consumer court to resolve the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
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Complaint comments 

Comments

Charger of the same mobile sent by whaaky.com is not working
I have received call from your executive Mr rajeev kumar gupta mobile number [protected], and another executive Mr ... contact no [protected] they were asking about my bank detail which I have told to them . They promise to refund the amount of my order.
please check and confirm are both of they are of your executive or not.
I am also trying on the email id of whaakky.com but the same is not delivered to them.
i am receiving failour notice from that id on which i have mailed more then 10 times successfully

I have a video of the same product but same is not uploaded on thissite
No any action has been taken about dispach of material


Support Whaaky
To me Feb 15


Dear Customer,

We would be definitely happy to assist you.We have received your complaint kindly wait it will be reshipped soon.
For further queries, kindly revert to [protected]@whaaky.com


Thanks & Regards,
Whaaky Team


.
Reply, Reply all or Forward | More
me
To Support Whaaky Feb 19
twelve days has been passed for receiving the material but till date the material is not reshipped, May is know about the replacement policy of four days for reshippment

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
support whaaky
To me Feb 19
Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Whaaky Team
Show message history
Reply, Reply all or Forward | More
me
To support whaaky Feb 23
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 2
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 4
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 4
please reply immediately as per your company policy

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 5
please update the status o[censored]ndermention consignment

Ready for ConnectionConnectedIn TransitOut for DeliveryDelivered
Consignee: Way2Online Retail Private Limited Address: No: 1-8-319/2, | Prepaid
Date, City Status
[protected] | 19:48:18, HYDERABAD Delivered
[protected] | 12:15:19, HYDERABAD Shipment sent for Delivery
[protected] | 07:20:12, HYDERABAD Shipment at Delivery location HYDERABAD
[protected] | 18:31:38, LUDHIANA Shipments connected from LUDHIANA Pickup Center to DELHI HUB
[protected] | 18:26:45, LUDHIANA Shipments arrives at Pickup center LUDHIANA
Air Waybill No :[protected] Order No :S80705616

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 7 at 2:04 PM
not any action has been taken to re-dispatch the material. and not any phone call taken

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 9 at 11:15 AM
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 9 at 5:48 PM
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me
To support whaaky Mar 9 at 5:49 PM
I would like to know about the deal. In how many years would you take to resolve the matter.

On other hand I dial your number again, but there is nobody to take the call.
can i get the contact no of mr sajid sayed one of your executive to discuss the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More
me please update the status o[censored]ndermention consignment Ready for Connection Connected In Transit Out for Delivery Delivered Consignee: Way2Online Retail Private Limited Address: No: 1-8-319/2, | Prepaid
Mar 10 at 10:03 AM
me
To support whaaky Mar 11 at 11:42 AM
should i to go consumer court to resolve the matter

An early action in this reference will be highly appreciated.

Thanks & Regard's

Rajesh Kumar
M/s Happy Steels Pvt. Ltd Unit-II
Kanganwal Road, Vill. Jaspal Banger
Ludhiana (Punjab)
Mobile no : - [protected], [protected]
ISO/TS 16949:2009 Certified Company
“If someone highlights your mistakes, then be happy & thankful to him because someone is there who wishes you to learn more & achieve the higher position.”
"Always ask GOD to give you what you deserve, Not what you desire.Your desires may be few but you deserve a lot... "


Show message history
Reply, Reply all or Forward | More

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