[Resolved]  Whaaky.com — not refund or replacement of products

Website:Whaaky.com

Dear sir
I purchase online clothing from whaaky.com

Merchant name: whaaky.com
Order amount: rs 3996.00
Payment id:[protected]
Merchant order id: s[protected]
But company cheat me they send me used and torn products after making a complain to company (Whaaky.com) they ask to return the products i return the products but still neither i havn't received back products nor refund every time company promising me to given replacement the products it has almost done two months.
Please help me out and do the needful
Thanking
With regards
Rajesh kumar
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Feb 16, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2018
Whaaky.com / Way2Online Retail Customer Care's response
Dear Rajesh,
Order no: - S[protected]

We apologize for the inconvenience caused to you. We will reship the product ASAP. Once reship product, you will receive an Email with the consignment number and courier name.

If the product will not reship soon, we will refund your amount.

Thanks&Regards
Team whaaky
Jan 27, 2018
rohit gwall's response
WED JAN 24 2018 10:47:49 GMT+5:30 Order id :- WH9156
My order not deliver, please refund my amount.
this is your services soo bad.

From :-
Rohit Gwall
[protected]
Complaint comments 

Comments

Dear Sir,

I have given order of power bank. Actually offer was good for combos Power bank and Bluetooth speaker but now want to track my order but for tracking it, there is no tracking option.

Kindly suggest me if there is any option for the same
WED JAN 24 2018 10:47:49 GMT+5:30
Order id :- WH9156
Order not deliver, refund my payment.

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