Whaaky.com — Not responding either mail or phone

Vikashraddha

from Delhi, Delhi

Address:

Gurgaon, Haryana

Hello Team, This is regarding order number: S80818967. The order contains 1 jeans and 3 tees. I received the jeans with size 32 whereas i ordered for size 34 and the tees are really below standard. I would like to return the product as whole. Please share the return procedure on the email or let me know if we have any option available on website to initiate the return process. I tried calling your customer care number: [protected] but there is no response on that. I called on Tuesday at 11:15 AM. I did not get any response on my email. This is really not expected from a firm who is running a online business and customers are not responded for their queries. can you please share your escalation matrix to escalate the issue? Regards, Vikash Bajpai

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Comments

Parveen meet

from Adampur, Punjab

Hii Whakky Team,

I orderd smart watch on 25th sept with order number WH[protected]. But not recived till date & when i checked the shippment details then found that it has been returned on 3rd oct. Almost 1 month has been gone & not received the funds.

I trying the available customer care number from last 15 days but nobody is responded on the calls at any point of time as tried multiple of times.

Very bad experience on whaaky.com. Pls arrange the status for my refund for provided order number.